The Stand Still, Stay Silent Fan-Forum

About the Site => Website Help and Rules => Topic started by: Eich on September 01, 2014, 03:31:22 PM

Title: Bugs and things to fix
Post by: Eich on September 01, 2014, 03:31:22 PM
Report all broken site things, bugs, and urgent problems here.

Suggest anything that might need improving or snazzing up of any kind.  Different from bugs and fixes in that these aren't urgent.

Here is what different staff groups can and can't do:

What a skald can do:
* Split threads into new topics
* Name new threads resulting from thread-splitting
* Edit any calendar event
* Merge threads
* Move threads to different boards.


What a skald can't do:
* Change or delete anyone's individual post
* Delete, lock, or unlock threads
* Sticky threads
* Add holidays to the calendar
* See or deal with anyone's PMs
* Ban/delete users
* Do major technical fixes



What a moderator can do:
* Everything a skald can do
* Lock/unlock topics
* Sticky topics
* Delete posts
* Ban/delete users
* Issue warnings to users


What a moderator can't do:
* (Anything technical)
* Add holidays to the calendar
* Add those little country flags (or any kind of imagery)
* Work with bugs/downtime/whatever
* Change the news up there
* See or deal with anyone's PMs



What an admin can do:
* Everything a mod can do
* Create new boards
* Make things visible/invisible to guests
* Add flags/smileys
* Change the news up there
* Change your login username (not the display name, you can change this on your own in your profile)
* Technical things
* Add/remove holidays to the calendar
* Edit forum site code
* Database stuff

What an admin can't do:
* This mostly depends on the admin and what their coding abilities, etc. are
Title: Re: Bugs and things to fix
Post by: Sunflower on September 01, 2014, 03:50:35 PM
Changing the font color to black (or at least a darker gray) is my main wish.  But I don't want to sound ungrateful -- it was so nice of you to build this playground for us!
Title: Re: Bugs and things to fix
Post by: Nimphy on September 01, 2014, 04:01:56 PM
Changing the font color to black (or at least a darker gray) is my main wish.  But I don't want to sound ungrateful -- it was so nice of you to build this playground for us!

He said everything. Also, can you do that status-thingy? Like, forum Thor, skald, Grade-A Blessed Feline...
Title: Re: Bugs and things to fix
Post by: Eich on September 01, 2014, 04:09:00 PM
He said everything. Also, can you do that status-thingy? Like, forum Thor, skald, Grade-A Blessed Feline...
You can see above my avatar, there's a thing that says "Oh, look, a custom title!"  I put that up there to show everybody that there's a location you can edit in your profile settings.  You can give yourself a little title or status or something; it's purely nominal, and doesn't really affect anything, but it is fun.  You can also add things like pictures or short bits of text in your signature, if you feel like it.  Try playing around with the profile settings for a bit, and see what you can come up with.
Title: Re: Bugs and things to fix
Post by: Sunflower on September 01, 2014, 04:36:43 PM
Hi, Nimphy. If the "He" in "He said it all" = me, I'm actually female.   :D 
In the real world, I get that a lot too because I have a masculine first name.  Even when I use its more feminine-sounding nickname, people mispronounce it.  At Starbucks, I just tell them "Ann."
Title: Re: Bugs and things to fix
Post by: Nimphy on September 01, 2014, 04:55:11 PM
Hi, Nimphy. If the "He" in "He said it all" = me, I'm actually female.   :D 
In the real world, I get that a lot too because I have a masculine first name.  Even when I use its more feminine-sounding nickname, people mispronounce it.  At Starbucks, I just tell them "Ann."


Dang! I'm so sorry... for reasons to me unknown, I tend to assume that people on the net are males until proven otherwise. The girls in the SSSS fanbase are proof, and even now I'm unsure of a lot of people's gender...
Title: Re: Bugs and things to fix
Post by: JoB on September 01, 2014, 05:25:21 PM
I've already noticed a slight lag with posts updating, the default font color is a light gray that's kind of hard to read, and the avatar sizes are limited to be kind of small, so I'll be looking into those things for the next few days. 
If any of you find anything annoying of problematic, just tell me about it here and I'll see what I can do.
Posts, and the markup signaling new stuff (or lack thereof) in (sub)fora ...

I don't see image formats, size, or filesize limits for the avatars posted anywhere. (I started with a 200x200 PNG and quickly scaled that down to 100x100 when it came out much larger than other avatars. Which still seems to be noticeably larger than what Disqus displays on the Minnasite.)

(Edited after getting bitten right now) Got auto-logged-out while typing this, had to copy-paste into a new reply form, as hitting "post" in the old browser tab didn't work anymore. I take it that the "after 60 minutes" autologout doesn't refer to idle minutes ... ?
Title: Re: Bugs and things to fix
Post by: noako on September 01, 2014, 06:13:13 PM
I feel like the forum looks a bit bland. How about a picture in top, some kind of banner?
If Minna allows it, I can see plenty material from the comic - even in the very first page, one of those scenery shots would fit perfectly up there, I think?


Title: Re: Bugs and things to fix
Post by: Eich on September 01, 2014, 06:36:46 PM
Posts, and the markup signaling new stuff (or lack thereof) in (sub)fora ...

I don't see image formats, size, or filesize limits for the avatars posted anywhere. (I started with a 200x200 PNG and quickly scaled that down to 100x100 when it came out much larger than other avatars. Which still seems to be noticeably larger than what Disqus displays on the Minnasite.)

(Edited after getting bitten right now) Got auto-logged-out while typing this, had to copy-paste into a new reply form, as hitting "post" in the old browser tab didn't work anymore. I take it that the "after 60 minutes" autologout doesn't refer to idle minutes ... ?
If you're taking about the update lag after making a post, I think that's just something with the host I'm using.  I'm using a free host at the moment, but if the something unusual happens to the site, I plan on upgrading my account so we can get better speeds.  I've just been refreshing a lot, and that overcomes the lag problem for the time being. 
I was fiddling with the avatar sizes when you were setting up your account.  100x100 seems to fit fairly well for the purposes of the forum, I think, because we have a lot more room here than on the disqus pages.
Exactly right, you should be able to change how long you want to stay logged in for at each login, and I think you can change it permanently from your profile.  Could you check and see about that while I look into the default font color?

I feel like the forum looks a bit bland. How about a picture in top, some kind of banner?
If Minna allows it, I can see plenty material from the comic - even in the very first page, one of those scenery shots would fit perfectly up there, I think?
I do plan on getting someone to help me out with redesigning the site.  I chose this pre-made theme because it had a good ui and a neutral enough palette to start working with.  I'll have to see whether or not I can share or give admin rights to someone so they can help out with making the place pretty.
Title: Re: Bugs and things to fix
Post by: Richard Weir on September 01, 2014, 08:04:35 PM
Is there any way to fine-tune the "duplicate post" detection? I decided to start a series of threads, one for each main character, for discussion of character development. For consistency I decided to use a cut-and-paste on each O.P.s, modified to fit each person. The forum refuses, claiming I am double-posting!

For now I will go ahead but with more significantly changed text, and see if I can edit it later.
Title: Re: Bugs and things to fix
Post by: Eich on September 01, 2014, 08:29:24 PM
Is there any way to fine-tune the "duplicate post" detection? I decided to start a series of threads, one for each main character, for discussion of character development. For consistency I decided to use a cut-and-paste on each O.P.s, modified to fit each person. The forum refuses, claiming I am double-posting!

For now I will go ahead but with more significantly changed text, and see if I can edit it later.
That's unchangeable, unfortunately.  Even if I could change up stuff like that, I don't have the kind of programming knowledge to do so.  I think the best option is the one you suggested, editing the posts is probably the best way to go about getting around that.  Though I'm not sure a separate thread for each character is necessary.  It's more convenient for conversation's sake, but the threads will most likely end up scattered around on different pages of the board.
Title: Re: Bugs and things to fix
Post by: Eich on September 02, 2014, 06:23:54 PM
That's it!  Everyone should now be able to post in standard black font, without having to specify the color with BBCode. 

I found the place to change to colors of text when previewing a post and changed it too but, for some reason, the change hasn't done anything on the site.  I went back and double checked to make sure I had the right line of code, and I did, but previews are still in a grey color.  I'm not sure if I can get around that, but if anyone dislikes it, I can try to find another work around.
Title: Re: Bugs and things to fix
Post by: Nimphy on September 03, 2014, 03:48:03 AM
I don't know if this is relevant, as it seems to be gone, but yesterday I tried to post a reply and the page redirected me to the 'create a new topic' option without displaying my comment. This happened three times, actually. I didn't have any problems this morning, but I thought I'd report it nevertheless.
Title: Re: Bugs and things to fix
Post by: Eich on September 03, 2014, 04:39:08 PM
I don't know if this is relevant, as it seems to be gone, but yesterday I tried to post a reply and the page redirected me to the 'create a new topic' option without displaying my comment. This happened three times, actually. I didn't have any problems this morning, but I thought I'd report it nevertheless.
That's happened to me on SMF in the past.  Not sure why it happens, I just back up and try again, usually.  :\
Title: Re: Bugs and things to fix
Post by: Lenny on September 03, 2014, 07:57:39 PM
I've found a few oddities. When I've replied to a topic (using quick reply), the site redirects me out of the thread to the sub-topic thing (not the main page, but the ones like the SSSS Board etc.). Also, I tried logging in while viewing a thread, and it redirected me to a completely different thread after logging me in. And of course, actually showing the comment posted took a while, but that's been mentioned.
Title: Re: Bugs and things to fix
Post by: Eich on September 03, 2014, 10:44:48 PM
I've found a few oddities. When I've replied to a topic (using quick reply), the site redirects me out of the thread to the sub-topic thing (not the main page, but the ones like the SSSS Board etc.). Also, I tried logging in while viewing a thread, and it redirected me to a completely different thread after logging me in. And of course, actually showing the comment posted took a while, but that's been mentioned.
Aright, so we're getting lots of SMF issues.  I'll search around the SMF site and look for some modifications that might be able to patch the issues y'all are having.
Title: Re: Bugs and things to fix
Post by: Eich on September 04, 2014, 11:55:23 PM
Okay, everyone, I'm slowly getting used to the whole "website" thing, and I'm currently learning about how to back up the site and database with one of SMF's many glorious tutorials.  This is one of the most important steps in the rigamarole, because if I tamper with the site too much or install modifications, and the site isn't backed up, the whole thing goes bye-bye.  Currently, none of the edits I've made are to the actual site, just the theme I installed.  Once I have the database and site backed up, and test it to make sure the backups work, I'll begin looking into some fixes for the problems y'all have been having.  This is most likely going to be a long process, because I'm a pretty slow learner and programming of any kind beyond mathematics and data processing is something I've never done.  Come this weekend, though, I should be able to clock in some hardcore hours getting all this figured out.  I just wanted to warn y'all that I might need to put up the maintenance mode to stop people accessing the site while I'm doing some of this.  Just keep an eye on the "News" section in the top right of the page this weekend, because I'll update that to say if I have to start maintenance mode (and I'll do it two hours in advance, just in case).
Title: Re: Bugs and things to fix
Post by: Hedge14 on September 07, 2014, 05:42:36 AM
Hi!

I have had quite lot of problems when modifying my posts. I get a message that I have already saved the post. Should that happen if I modify my posts in a short time period? In another forum where I have spent time there has been no problems like this and both forums use Simple Machines. Also, one time it did not give me this message at all, but it did not save my post either. It had been about 15 min from last time I had modified the post, so too quick editing should not have been a problem either?
Title: Re: Bugs and things to fix
Post by: JoB on September 07, 2014, 08:34:01 AM
I have had quite lot of problems when modifying my posts. I get a message that I have already saved the post.
FWIW, I'm under the impression that that's connected to the "delayed content update" symptom. The one time I had that error message, I had a second look at the post I wanted to edit and saw that it was missing the previous edit I had saved. Shift-reload fixed that, and the second attempt at the second edit sailed right through.
Title: Re: Bugs and things to fix
Post by: Fen Shen on September 07, 2014, 08:44:50 AM
Yes, I think that is at least part of the problem. Yesterday I deleted a post, went back to the home page, looked into the thread again and my post was still there. So I tried to delete it again (thought I had clicked on somethinkg wrong) and received an error message.
When I reloaded the thread, I saw that my first attempt to delete it had already been successful, but I couldn't see that without reloading.
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on September 07, 2014, 08:53:41 AM
Yes, I think that is at least part of the problem. Yesterday I deleted a post, went back to the home page, looked into the thread again and my post was still there. So I tried to delete it again (thought I had clicked on somethinkg wrong) and received an error message.
When I reloaded the thread, I saw that my first attempt to delete it had already been successful, but I couldn't see that without reloading.

These bugs seem to be common. Pages often need to be updated to show recently added posts. The thing about post edits being blocked by the "already saved" error is easily worked around by just pressing backspace, saving your post and then reloading the article so you can try again.
Title: Re: Bugs and things to fix - "Reset Password fail!
Post by: Richard Weir 2 on September 07, 2014, 01:17:56 PM
"Richard Weir" here, posting using a new user account - because I forgot my password and can't reset it. The forum "reset password" email fails to be sent, or can't get to me. I have checked all my various spam folders etc.

Eich, it might be a good idea to check this out - good luck! (My suspicion is that the relevant blank email document is missing a mail-merge field or two.)
Title: Re: Bugs and things to fix
Post by: Richard Weir on September 07, 2014, 08:53:45 PM
Thanks for the fix Eich!
Title: Re: Bugs and things to fix
Post by: Eich on September 07, 2014, 09:05:03 PM
Thanks for the fix Eich!
Yep!
Title: Re: Bugs and things to fix - "Reset Password fail!
Post by: Nimphy on September 08, 2014, 11:53:38 AM
"Richard Weir" here, posting using a new user account - because I forgot my password and can't reset it. The forum "reset password" email fails to be sent, or can't get to me. I have checked all my various spam folders etc.

Eich, it might be a good idea to check this out - good luck! (My suspicion is that the relevant blank email document is missing a mail-merge field or two.)

Eich, same problem here. I still have access because I was logged in, but when trying to access from my computer I forgot password but the reset doesn't work. The email just won't get sent.
Title: Re: Bugs and things to fix
Post by: Eich on September 08, 2014, 05:06:01 PM
Alright, so two people haven't gotten change password emails.  I'll look into it after I get the site backed up in a few minutes.  I sent you a pm with a change of password, so go ahead and check your messages.
Title: Re: Bugs and things to fix
Post by: Eich on September 08, 2014, 05:53:04 PM
Okay, the site's all backed up.  That was kind of nerve wracking, cause the whole site could've imploded into a black hole of nothingness, but I did it right :)
Now I can get working on some bug fixes and move on to the bigger improvements.
Title: Re: Bugs and things to fix
Post by: Richard Weir on September 09, 2014, 11:42:24 AM
Alright, so two people haven't gotten change password emails.  I'll look into it after I get the site backed up in a few minutes.  I sent you a pm with a change of password, so go ahead and check your messages.

Let's hope the change of password hasn't invalidated her cookie, in which case she won't be able to check!  :o
Title: Re: Bugs and things to fix
Post by: Nimphy on September 09, 2014, 12:04:09 PM
Let's hope the change of password hasn't invalidated her cookie, in which case she won't be able to check!  :o

Actually, I was blocked for a while, so Eich sent me the password (ever imaginative) to my email. "The powers of the admin are great indeed, most indeededly". Yesss!
Title: Re: Bugs and things to fix
Post by: Eich on September 09, 2014, 05:10:47 PM
Something very weird is happening with these spam bots.
I looked at their IPs and hostnames, and their IPs were all the same as mine, and their hostnames were all from the forum's host.  Not only that, but when I was cross checking everyone's accounts to make sure it was okay to ban them without affecting anyone, about 95% of you all had the same thing going on...  I've just deleted the bot accounts because I don't want to banlist an IP address that might belong to a real member.

This weirdness and the bots are definitely connected.  My hunch is that it either has something to do with my backing up the site yesterday, or Minna's posting a link on her site.  Most likely the backup thing.  If anyone can help, or has any general knowledge on this kind of thing, it'd be appreciated.
Title: Re: Bugs and things to fix
Post by: noako on September 09, 2014, 05:59:25 PM
Something very weird is happening with these spam bots.
I looked at their IPs and hostnames, and their IPs were all the same as mine, and their hostnames were all from the forum's host.  Not only that, but when I was cross checking everyone's accounts to make sure it was okay to ban them without affecting anyone, about 95% of you all had the same thing going on...  I've just deleted the bot accounts because I don't want to banlist an IP address that might belong to a real member.

This weirdness and the bots are definitely connected.  My hunch is that it either has something to do with my backing up the site yesterday, or Minna's posting a link on her site.  Most likely the backup thing.  If anyone can help, or has any general knowledge on this kind of thing, it'd be appreciated.

I have no idea how to help you in this. Sorry. Could we have some sort of spambot-filter, like email confirmation or writing numbers/letters like in some registeration sites?
Title: Re: Bugs and things to fix
Post by: ThisCat on September 09, 2014, 06:02:25 PM
I have no idea how to help you in this. Sorry. Could we have some sort of spambot-filter, like email confirmation or writing numbers/letters like in some registeration sites?

This would probably be a very good idea.
Title: Re: Bugs and things to fix
Post by: Eich on September 09, 2014, 06:07:31 PM
I'm pretty sure I can set up a captcha, yeah.  I know I've at least seen one hanging around the site somewhere.
I'll check that out.
Title: Re: Bugs and things to fix
Post by: JoB on September 09, 2014, 07:21:40 PM
Something very weird is happening with these spam bots.
I looked at their IPs and hostnames, and their IPs were all the same as mine, and their hostnames were all from the forum's host.  Not only that, but when I was cross checking everyone's accounts to make sure it was okay to ban them without affecting anyone, about 95% of you all had the same thing going on...
According to Netcraft (http://toolbar.netcraft.com/site_report?url=http://ssssforum.pcriot.com), there's a HTTP accelerator (a.k.a. reverse proxy) sitting in front of the actual server (Apache running on a Linux host?). That'ld mean that the Apache sees the requests coming from the IP of that proxy, with the IP of the actual client stashed into an X-Forwarded-For HTTP header - which SMF likely isn't equipped out of the box to expect, if it knows to deal with that in the first place.
Title: Re: Bugs and things to fix
Post by: Eich on September 09, 2014, 07:28:18 PM
Well, all of your IPs and hostnames were different, a couple days ago.  That's why I think it's connected to some kind of stuff.  (I probably should've stated that in the first place)
Anyway, I'm not really sure what most of that meant (Apache=helicopters and natives to me), but I appreciate the input, and I guess I gotta learn this stuff at some point.  I'll ask for help on the SMF support site.
Title: Re: Bugs and things to fix
Post by: JoB on September 09, 2014, 07:53:26 PM
http://wiki.apache.org/httpd/FAQ#Why_the_name_.22Apache.22.3F ;)

If neither you (as part of some SMF add-on you installed?) nor X10HOSTING (nor whoever acts as a go-between between the two of you) installed that reverse proxy, back when the client IPs changed from diverse to "everyone looks the same", I'ld suspect some kind of hostile intrusion ...
Title: Re: Bugs and things to fix
Post by: Eich on September 09, 2014, 08:20:41 PM
http://wiki.apache.org/httpd/FAQ#Why_the_name_.22Apache.22.3F ;)

If neither you (as part of some SMF add-on you installed?) nor X10HOSTING (nor whoever acts as a go-between between the two of you) installed that reverse proxy, back when the client IPs changed from diverse to "everyone looks the same", I'ld suspect some kind of hostile intrusion ...
That's what I'm worried about.  I can't very well ban an IP or hostname used by a troll or bot when it's the same IP and hostname for everybody else.
Title: Re: Bugs and things to fix
Post by: Nimphy on September 10, 2014, 03:24:24 AM
That's what I'm worried about.  I can't very well ban an IP or hostname used by a troll or bot when it's the same IP and hostname for everybody else.

Can you suspend it, though? You could try for a day or so of suspension, and see if it affects the rest of us. Otherwise a captcha seems a pretty logical and easy solution to me.
Title: Re: Bugs and things to fix
Post by: Eich on September 10, 2014, 10:02:32 PM
Can you suspend it, though? You could try for a day or so of suspension, and see if it affects the rest of us. Otherwise a captcha seems a pretty logical and easy solution to me.
It's my IP now, too.  That's the big problem.  I don't want to risk nullifying the site entirely by locking myself out.
I'll ask SMF about setting up a capcha to register.  I'm also getting responses to my question about our email problem and the IP problem, so I'm looking into those.
Title: Re: Bugs and things to fix
Post by: Eich on September 10, 2014, 10:43:44 PM
Okay... I've set up some simple verification questions.  They're not hard and, according to the folks over at SMF, they're practically fool proof (I would've set up a capthca but, apparently, people have made bots that decipher those more successfully than people).  People have said their forums have been spambot free for several years.  Only actual people can get past these, supposedly, so we'll see how these fare in the next few days.  Hopefully this'll be good enough to filter out the bots and stop this crap.
Title: Re: Bugs and things to fix
Post by: JoB on September 11, 2014, 05:31:15 AM
I just posted, and the forum reports "my" IP as being 198.91.81.5, which is the server's IP and definitely not the one my connections go out onto the Internet with (says the local net admin). There must be something like the mentioned reverse proxy shielding the SMF software from the incoming requests.
Title: Re: Bugs and things to fix
Post by: Sunflower on September 11, 2014, 12:12:14 PM
I just posted, and the forum reports "my" IP as being 198.91.81.5, which is the server's IP and definitely not the one my connections go out onto the Internet with (says the local net admin). There must be something like the mentioned reverse proxy shielding the SMF software from the incoming requests.

I checked out all my posts.  About half of them give the same IP as you:  198.91.81.5.  The rest state my home IP, starting 76.14. 
Hoping this data point helps...
Title: Re: Bugs and things to fix
Post by: Richard Weir on September 11, 2014, 03:05:55 PM
Another datapoint for you: Between September 8th and September 9th my posts change from showing my proper IPA to showing the erroneous IPA.
Title: Re: Bugs and things to fix
Post by: JoB on September 11, 2014, 03:59:28 PM
Good idea to check the actual time of the change ... I have the proper IP with topic=31.msg1179 (08-09-2014, 16:37:32) and the wrong one on topic=31.msg1234 (09-09-2014, 05:03:10).
Title: Re: Bugs and things to fix
Post by: Eich on September 14, 2014, 12:15:23 AM
Sooo... Uhh-  The IP thing cleared up while I was asleep last night, apparently...
I'm not going to risk banning anyone by IP or hostname, just in case it was something more malicious than a glitch, so I'll be restricting myself to banning by email and usernames for a while, until I know for sure what was going on.
Title: Re: Bugs and things to fix
Post by: JoB on September 21, 2014, 05:01:16 AM
Just FYI: I just had problems logging in to the forum for the second or maybe third time since it got set up. The symptom is that I grab a browser tab with the forum's home page still in it, but logged out; try to log in, with the username still in the text field and the password supplied from Firefox's stored passwords; and get told that the password's incorrect. Using just the browser's "back" button to try again yields the same result, and so does a simple reload of the forum's home page, but a shift-reload (i.e., ignore browser cache and force actual reload of all parts of the page) does the trick (and is enough of a workaround for me).
Title: Re: Bugs and things to fix
Post by: Richard Weir on September 24, 2014, 11:22:15 AM
OK, the "You have tried to post this before" problem is a bug!

I posted a new thread for us to map out Sigrun's character development. I then tried to post one for Mikkel but with new text, new title etc - and got the error message. I then tried to post a new thread starting with complete gibberish and still got the error message!

Basically, this feature seems extremely bugged.

EDIT: Posting here seems to have cleared the jam. Still, it's a nuisance.

I wonder if I am getting the wrong error message, and instead it should be telling me I have tried to post too soon after the first post? That is a sensible anti-spam option!
Title: Re: Bugs and things to fix
Post by: Sunflower on September 24, 2014, 12:52:18 PM
OK, the "You have tried to post this before" problem is a bug!

I wonder if I am getting the wrong error message, and instead it should be telling me I have tried to post too soon after the first post? That is a sensible anti-spam option!

I suspect the latter is more likely, because I got the same error message while doing something similar.
Title: Re: Bugs and things to fix
Post by: Eich on September 24, 2014, 04:42:33 PM
OK, the "You have tried to post this before" problem is a bug!

I posted a new thread for us to map out Sigrun's character development. I then tried to post one for Mikkel but with new text, new title etc - and got the error message. I then tried to post a new thread starting with complete gibberish and still got the error message!

Basically, this feature seems extremely bugged.

EDIT: Posting here seems to have cleared the jam. Still, it's a nuisance.

I wonder if I am getting the wrong error message, and instead it should be telling me I have tried to post too soon after the first post? That is a sensible anti-spam option!
I think that's connected to the slowness of the site.  You know how you have to refresh to see any posts or changes?  I think it's just assuming that you're still in the process of posting a thread.  I'll ask the SMF pros about it, just in case though.
Title: Re: Bugs and things to fix
Post by: ianazavi on October 03, 2014, 02:47:00 AM
 Can you make the firum recognise russian letters?

I started a topic for learning russian, but I can't write anything in russian for those who want to learn it. :(
Title: Glitchiness in page loading.
Post by: potatobunny on October 25, 2014, 11:40:32 AM
The forum has been loading strangely today; before the 25th October I've not had any issue with it in any way, but starting this morning, some time after I read a post where Origami Owl mentioned needing to try 6 times to post something, there's been occurrences where the page doesn't load and there's an error instead. I can't remember what the error page said, but the site has also loaded once or twice with plain text only. Will keep an eye out if it happens again.
Title: Re: Glitchiness in page loading.
Post by: Nimphy on October 25, 2014, 11:44:12 AM
Yup, happened to me too, a lot of times. It doesn't load. Although, truth be told, this thread should just be in the "Bugs and things to report" thread.
Title: Re: Glitchiness in page loading.
Post by: potatobunny on October 25, 2014, 11:45:57 AM
Oh, oops! I didn't realize. Noako, Eich, please delete/merge this thread.  :-[

Okay, it just says "This page is not available". And I propose that the "Bugs and things to report" thread be sticky-ed for visibility.
Title: Re: Bugs and things to fix
Post by: Eich on October 25, 2014, 01:24:46 PM
Woops, sorry, phone died for a while and I haven't been near my laptop for a bit. 
Yeah, I've seen that too.  I'll figure out what's going on when I get a chance, probably tomorrow sometime.  If it goes away before then, it's probably got something to do with the hosting site.  I'll have my phone with me, so keep me updated.
Title: Re: Bugs and things to fix
Post by: JoB on October 25, 2014, 06:00:22 PM
My browser told me thrice today (so far) that it couldn't connect to the server, but happily loaded the page when I hit "reload". Partial load just once right now (on entering this very thread, ah, the irony).
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on October 25, 2014, 08:22:18 PM
Yup, I've been having the same problems- I'll click on a link, page turns white and says it's not connected to the server. Refreshing the page needs to done a few times, and then you get plain text, and anything you've written is deleted. Other times when this happens I just press Back, which is ok, it doesn't delete stuff, but you can't click anything :/
Usually when the weird thing happens it tells me I'm logged out, but when I click another link or go back a page, I'm logged in again? Heh, even when I log in "forever" I have to log in every couple of minutes or pages :P
Title: Re: Bugs and things to fix
Post by: Silenter on October 25, 2014, 09:00:22 PM
Yup, I've been having the same problems- I'll click on a link, page turns white and says it's not connected to the server. Refreshing the page needs to done a few times, and then you get plain text, and anything you've written is deleted. Other times when this happens I just press Back, which is ok, it doesn't delete stuff, but you can't click anything :/
Usually when the weird thing happens it tells me I'm logged out, but when I click another link or go back a page, I'm logged in again? Heh, even when I log in "forever" I have to log in every couple of minutes or pages :P
I also had the same problems earlier today- but they don't seem to be happening that often as of now.
Title: Re: Bugs and things to fix
Post by: Sparky Dragon on October 25, 2014, 11:22:20 PM
Probably not-helpful, but I haven't had any problems with the site at all today, and I've been on at least three times now. Which is fortunate, given how stupidly slow my computer has been running already, or I might have throttled it. Somehow.
Title: Re: Bugs and things to fix
Post by: Sunflower on October 26, 2014, 01:13:54 AM
The forum has been loading strangely today; before the 25th October I've not had any issue with it in any way, but starting this morning, some time after I read a post where Origami Owl mentioned needing to try 6 times to post something, there's been occurrences where the page doesn't load and there's an error instead. I can't remember what the error page said, but the site has also loaded once or twice with plain text only. Will keep an eye out if it happens again.

I've had similar problems in the past 48 hours (i.e. since Thursday night 10/23 my time, or early 10/24 forum time).  Lots of "Page Not Available" on my Chrome browser.  But when I hit "refresh," the page instantly pops up. 

Unlike potatobunny, I have not seen the site loading in plaintext only.  The pages either serve up, or they don't. 
Title: Re: Bugs and things to fix
Post by: potatobunny on October 26, 2014, 01:57:28 AM
I just got
Quote
Domain document root not found.

and

Quote
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at no-reply@x10hosting.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Title: Re: Bugs and things to fix
Post by: Sunflower on October 26, 2014, 02:18:26 AM
Potatobunny's last post reminded me -- I got the Internal Server Error message once or twice yesterday.  Not this evening, though.
Title: Re: Bugs and things to fix
Post by: Sunflower on October 26, 2014, 04:02:36 PM
Sir.Orc just posted in Disqus  (http://sssscomic.com/comic.php#comment-1654745730)that he can't get into the Forum:

Quote
Hey, I'm having trouble getting into my account on the Fan-forum. I forgot my password and the password reset doesn't seem to be sending me the email I need to get in. Can anyone from the forum help? Apologies to the rest.

Can anyone help?  Especially since he just wrote an excellent poem about Lalli's mage-vision that I'm sure we'd all like him to save for posterity.   :)
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on October 26, 2014, 07:31:15 PM
Potatobunny's last post reminded me -- I got the Internal Server Error message once or twice yesterday.  Not this evening, though.

I've noticed that my IP has been different the last few days. It's back to normal now and coincidentally the loading errors seem to have stopped.
Title: Re: Bugs and things to fix
Post by: JoB on October 28, 2014, 08:48:55 AM
Getting more non-connects from my browser today than before, and got the following error message (only once):

XML Parsing Error: unexpected parser state Location: jar:file:///usr/lib64/firefox/omni.ja!/chrome/toolkit/content/global/netError.xhtml Line Number 305, Column 54:
<div id="ed_netTimeout">&netTimeout.longDesc;</div>
-----------------------------------------------------^


(Durn, lost the line breaks and indentation during the copypasta ... The marker was pointing at the semicolon IIRC.)
Title: Re: Bugs and things to fix
Post by: Nimphy on October 28, 2014, 02:16:28 PM
Lots of non-connects here, too. While before it was sufficient to reload the page to get it, now I've found myself reloading five-six times before the page shows.

Also, sometimes (dunno if it's just me or if it's even useful info at all) I see a particular profile pic (first Fimbulvarg, then mithyrsc, then Sparky Dragon, etc.) under every other avatar (first the correct one, then the wrong one, one above the other), except for yours, Eich. I don't see your avatar at all and only the wrong avatar shows up.
Title: Re: Bugs and things to fix
Post by: JoB on October 28, 2014, 04:23:39 PM
I just noticed that when I keep hitting "reload" in the browser, the "News" in the top right corner will switch back and forth, every couple reloads, between the "Link to the Comic" and the "Hey, Everyone!". IIUC it should be the latter, and naught but that one? If so, there's definitely something amiss proxy/cache-wise, rather than on the server running the forum itself ...
Title: Re: Bugs and things to fix
Post by: Eich on October 28, 2014, 05:18:41 PM
I just noticed that when I keep hitting "reload" in the browser, the "News" in the top right corner will switch back and forth, every couple reloads, between the "Link to the Comic" and the "Hey, Everyone!". IIUC it should be the latter, and naught but that one? If so, there's definitely something amiss proxy/cache-wise, rather than on the server running the forum itself ...
I intended for there to be two news posts at once, but they liked to switch back and forth.  We already decided to make the new language board, so I was going to take it down yesterday.  Thanks for the reminder.  Also, it seems that was causing the problems.  As soon as I cleared the news, I stopped having to reload the pages to get the to load.

Edit: it's being glitchy again.   :-\
Title: Re: Bugs and things to fix
Post by: Sunflower on October 29, 2014, 03:21:49 PM
I'm still having loading problems -- probably about 2/3 of the time I click a link here.  It always resolves within 3-4 refreshes, so I don't panic (though I almost did when I thought it had eaten a whole screenful of text).  But it might discourage a first-time visitor.

Also, last night I got a message about "server cannot access this thread."  Unfortunately, I didn't take a screenshot.  But it was a single line of text at the top of a white screen.  As with other problems, it went away when I reloaded.
Title: Re: Bugs and things to fix
Post by: JoB on October 29, 2014, 04:52:22 PM
Got one completely empty page and one with the one-liner "Domain document root not found." right now. (Which I find interesting because the DocumentRoot (http://httpd.apache.org/docs/2.4/mod/core.html#documentroot) IIUC is a concept only available on the server itself, not the caches and proxies.)
Title: Re: Bugs and things to fix
Post by: Sunflower on October 29, 2014, 05:16:34 PM
Got one completely empty page and one with the one-liner "Domain document root not found." right now. (Which I find interesting because the DocumentRoot (http://httpd.apache.org/docs/2.4/mod/core.html#documentroot) IIUC is a concept only available on the server itself, not the caches and proxies.)

THAT was what I saw yesterday and couldn't remember!  Not "server cannot access this thread."  Thanks for jogging my memory.

I got it when I was trying to click on a thread by its screen number (#55 of General Discussion, I think), after I couldn't get in by clicking the "Most Recent Post" button.
Title: Re: Bugs and things to fix
Post by: JoB on October 29, 2014, 07:34:08 PM
FWIW, I just had a series of "cannot connect" and threw a packet sniffer at it while it lasted. There's nothing going on but the browser sending (a total of four) SYNs, and promptly getting RSTs back:

Code: [Select]
00:25:20.552966 IP mylaptop.33297 > 198.91.81.5.80: Flags [S], seq 254282685, win 29200, options [mss 1460,sackOK,TS val 195881290 ecr 0,nop,wscale 7], length 0
00:25:20.669602 IP 198.91.81.5.80 > mylaptop.33297: Flags [R.], seq 0, ack 254282686, win 0, length 0
00:25:20.669901 IP mylaptop.33298 > 198.91.81.5.80: Flags [S], seq 3575710619, win 29200, options [mss 1460,sackOK,TS val 195881407 ecr 0,nop,wscale 7], length 0
00:25:20.783257 IP 198.91.81.5.80 > mylaptop.33298: Flags [R.], seq 0, ack 3575710620, win 0, length 0
00:25:20.783643 IP mylaptop.33299 > 198.91.81.5.80: Flags [S], seq 3057264016, win 29200, options [mss 1460,sackOK,TS val 195881521 ecr 0,nop,wscale 7], length 0
00:25:20.901366 IP 198.91.81.5.80 > mylaptop.33299: Flags [R.], seq 0, ack 3057264017, win 0, length 0
00:25:20.901585 IP mylaptop.33300 > 198.91.81.5.80: Flags [S], seq 3674252768, win 29200, options [mss 1460,sackOK,TS val 195881639 ecr 0,nop,wscale 7], length 0
00:25:21.017029 IP 198.91.81.5.80 > mylaptop.33300: Flags [R.], seq 0, ack 3674252769, win 0, length 0

Could be a firewall throttling traffic or the connection rate, or the server running out of sockets or file descriptors to accept the connection attempts ...
Title: Re: Bugs and things to fix
Post by: Eich on October 29, 2014, 10:33:51 PM
FWIW, I just had a series of "cannot connect" and threw a packet sniffer at it while it lasted. There's nothing going on but the browser sending (a total of four) SYNs, and promptly getting RSTs back:

Code: [Select]
00:25:20.552966 IP mylaptop.33297 > 198.91.81.5.80: Flags [S], seq 254282685, win 29200, options [mss 1460,sackOK,TS val 195881290 ecr 0,nop,wscale 7], length 0
00:25:20.669602 IP 198.91.81.5.80 > mylaptop.33297: Flags [R.], seq 0, ack 254282686, win 0, length 0
00:25:20.669901 IP mylaptop.33298 > 198.91.81.5.80: Flags [S], seq 3575710619, win 29200, options [mss 1460,sackOK,TS val 195881407 ecr 0,nop,wscale 7], length 0
00:25:20.783257 IP 198.91.81.5.80 > mylaptop.33298: Flags [R.], seq 0, ack 3575710620, win 0, length 0
00:25:20.783643 IP mylaptop.33299 > 198.91.81.5.80: Flags [S], seq 3057264016, win 29200, options [mss 1460,sackOK,TS val 195881521 ecr 0,nop,wscale 7], length 0
00:25:20.901366 IP 198.91.81.5.80 > mylaptop.33299: Flags [R.], seq 0, ack 3057264017, win 0, length 0
00:25:20.901585 IP mylaptop.33300 > 198.91.81.5.80: Flags [S], seq 3674252768, win 29200, options [mss 1460,sackOK,TS val 195881639 ecr 0,nop,wscale 7], length 0
00:25:21.017029 IP 198.91.81.5.80 > mylaptop.33300: Flags [R.], seq 0, ack 3674252769, win 0, length 0

Could be a firewall throttling traffic or the connection rate, or the server running out of sockets or file descriptors to accept the connection attempts ...
Is it because there's lots of people, or posts, or something?
I don't speak computer...  I really hate to admit it, but I'm totally inept in situations like this. 
Title: Re: Bugs and things to fix
Post by: JoB on October 29, 2014, 10:44:22 PM
Is it because there's lots of people, or posts, or something?
People, or bots, or the limits (payable quotas?) are just way too low. And keep in mind that that's just my first off-the-cuff remote diagnosis ...
Title: Re: Bugs and things to fix
Post by: Eich on October 29, 2014, 11:08:25 PM
People, or bots, or the limits (payable quotas?) are just way too low. And keep in mind that that's just my first off-the-cuff remote diagnosis ...
I can upgrade the site.  It's pretty cheap, but I think it more than doubles the space we can use.
Title: Re: Bugs and things to fix
Post by: Sunflower on October 30, 2014, 02:27:18 AM
People, or bots, or the limits (payable quotas?) are just way too low. And keep in mind that that's just my first off-the-cuff remote diagnosis ...

Huh.  So IIUC, there's just more traffic than the site can currently handle?  And that's why we have to essentially "wait our turn" to get a socket connection, by refreshing several times?

If I looked up SYN, RST, and so forth via Google or glossary, would I get a usable definition?
I doubt I could learn enough to actually help you guys fix the problem, but at least I could file more useful bug reports.

Plus, I'm looking for writing work in Silicon Valley (helping genuinely technical types explain themselves to a non-technical audience), so I'd like to be a bit less clueless.
Title: Re: Bugs and things to fix
Post by: JoB on October 30, 2014, 10:23:49 AM
Huh.  So IIUC, there's just more traffic than the site can currently handle?  And that's why we have to essentially "wait our turn" to get a socket connection, by refreshing several times?
Still nothing but a theory, mind. To put it into perspective, I'm standing behind Lalli right now, hear him shout "ONNI!" and an eerie voice answering "GO AWAY!", and guesstimate that Onni might be hard at work and has a bunch of (real world) customers waiting in line to get served.

If I looked up SYN, RST, and so forth via Google or glossary, would I get a usable definition?
Dunno ... In order to "open a (TCP) connection", as your browser tries to do, there needs to be a "three-way handshake" done. The client side sends a packet with no data and (only) the SYN flag set, the server replies with an (empty) packet with SYN and ACK(nowledge), and the client should reply in a timely fashion with an ACK (still empty if there's no data to be sent yet). From there on, packets get sent back and forth with ACK (and possibly PSH (push) for "urgent" data) set. When the time comes to terminate the connection, another three-way handshake is done, only with the intent being signaled with a FIN flag instead of SYNs.

RSTs (resets) terminate a TCP connection in an irregular manner and without a full three-way handshake, that's why all sorts of hard- and software that are not really one of the communicating parties - like firewalls or load-limiting mechanisms - throw those at the communicating parties (with "forged" sender and recipient coordinates, if need be) to cause them to drop (or stop initiating) the connection.
Title: Re: Bugs and things to fix
Post by: Nimphy on October 30, 2014, 10:59:42 AM
I don't know about you, but my connection problems are gone, gone with the wind.
Title: Re: Bugs and things to fix
Post by: Yannick on October 30, 2014, 03:59:33 PM
could it be a pcriot problem (Web hosting service and not this forum) ?
Title: Re: Bugs and things to fix
Post by: Richard Weir on October 31, 2014, 01:58:36 PM
Eich, Clayres has forgotten his password and would like you to email him a replacement.  Thanks!

See the Discus comments from http://www.sssscomic.com/comic.php#comment-1663105246
Title: Re: Bugs and things to fix
Post by: Clayres on October 31, 2014, 06:41:13 PM
Eich, Clayres has forgotten his password and would like you to email him a replacement.  Thanks!

See the Discus comments from http://www.sssscomic.com/comic.php#comment-1663105246

Issue fixed, thank you, guys. I'll post that Lalli sketch tomorrow, because it's 11:41 pm here and I'm tired.
Also I'm female.^^
Title: Re: Bugs and things to fix
Post by: JoB on October 31, 2014, 06:44:28 PM
Also I'm female.^^
Note to self: Expand set of flag icons to gender flags, demand for methods of clarification beyond SSSS cast is confirmed. :P
Title: Re: Bugs and things to fix
Post by: Richard Weir on October 31, 2014, 09:05:57 PM
Also I'm female.^^
Sorries!
Title: Re: Bugs and things to fix
Post by: Clayres on November 01, 2014, 11:37:31 AM
Note to self: Expand set of flag icons to gender flags, demand for methods of clarification beyond SSSS cast is confirmed. :P
:D Could be helpful.

Sorries!
No problems reported here. ;)
Title: Re: Bugs and things to fix
Post by: JoB on November 01, 2014, 05:27:27 PM
FWIW, I registered a temporary account today, with an e-mail address that points to a mailserver I have control over, and used the "send forum user an e-mail" function - that was little less than 4h ago. The mailserver on my side never even saw an incoming connection, much less the incoming e-mail. There's something gunked up before mails even leave PCRiot.
Title: Re: Bugs and things to fix
Post by: potatobunny on November 01, 2014, 08:53:17 PM
So what was that thing yesterday with the entire forum missing? ???
Title: Re: Bugs and things to fix
Post by: JoB on November 01, 2014, 08:58:36 PM
So what was that thing yesterday with the entire forum missing? ???
IIUC the server (not the forum software) went into lockdown after finding that the admin hadn't logged in for some time.
Title: Re: Bugs and things to fix
Post by: potatobunny on November 01, 2014, 09:35:02 PM
IIUC the server (not the forum software) went into lockdown after finding that the admin hadn't logged in for some time.
Aaaaaah. Thanks for explaining!
Title: Re: Bugs and things to fix
Post by: Sunflower on November 01, 2014, 10:36:57 PM
Yep.  Eich said on Disqus:

Quote
It has everything to do with [being the 1st of the month].

No free trial ran out, or anything. I just didn't realize it was a requirement of the host site that I visit at least monthly. I haven't had cause to make a backup in a while, so I haven't been there. Now I know how to avoid it, so it shouldn't be a problem in the future.
Title: Re: Bugs and things to fix
Post by: potatobunny on November 02, 2014, 05:46:18 AM
Thanks for posting that! I haven't been on Disqus over the weekend, so I wouldn't have seen it at all.
Title: Re: Bugs and things to fix
Post by: Hrollo on November 06, 2014, 04:10:41 PM
Do we really need that profanity filter? So far I don't see many people trying to use profanities, but I do see regular words being mangled because the overzealous filter looks for spelling variations as well.
Title: Re: Bugs and things to fix
Post by: ThisCat on November 06, 2014, 04:19:01 PM
Do we really need that profanity filter? So far I don't see many people trying to use profanities, but I do see regular words being mangled because the overzealous filter looks for spelling variations as well.

Um, I would probably swear more if it wasn't filtered. Now I just say frick a lot.
Title: Re: Bugs and things to fix
Post by: Eich on November 06, 2014, 04:29:48 PM
Do we really need that profanity filter? So far I don't see many people trying to use profanities, but I do see regular words being mangled because the overzealous filter looks for spelling variations as well.
It's there for a reason.  I wanted to keep this place somewhat "kid safe."  I know, it's weird, I'm weird, but it keeps things a little tidier on my side, in the long run.  Could you give some examples or quotes?  I can dial it back if I know what to look for, or what's causing problems.
Title: Re: Bugs and things to fix
Post by: Nimphy on November 06, 2014, 04:57:31 PM
It's there for a reason.  I wanted to keep this place somewhat "kid safe."  I know, it's weird, I'm weird, but it keeps things a little tidier on my side, in the long run.  Could you give some examples or quotes?  I can dial it back if I know what to look for, or what's causing problems.

Thank you for keeping it kid safe, Eich! While some swearing every now and then is not something I mind (heck, I even swear from time to time), when every other word becomes a profanity it's definitely not fun.

But it is indeed true profanity filters sometimes filter out normal words. For example, when Bunny was sending some text in Japanese to me, it filtered out s-- in what were just normal introduction phrases!
Title: Re: Bugs and things to fix
Post by: Hrollo on November 06, 2014, 06:38:46 PM
Yeah it filters sequences like f.u.k.u and s.u.k.u in Japanese words. I believe the Latin word for "with" would also pose problem.

What about the video game Assassin Creed? edit: ok this one comes out fine. You win this time!
Title: Re: Bugs and things to fix
Post by: Eich on November 06, 2014, 07:02:26 PM
Thank you for keeping it kid safe, Eich! While some swearing every now and then is not something I mind (heck, I even swear from time to time), when every other word becomes a profanity it's definitely not fun.

But it is indeed true profanity filters sometimes filter out normal words. For example, when Bunny was sending some text in Japanese to me, it filtered out s-- in what were just normal introduction phrases!
I'm actually trying to tone down how much I swear irl.  :P 

Yeah it filters sequences like f.u.k.u and s.u.k.u in Japanese words. I believe the Latin word for "with" would also pose problem.

What about the video game Assassin Creed? edit: ok this one comes out fine. You win this time!
I'll look into it.  That's one of the things I can edit without help from the SMF guys.
I know the filter won't censor out words that it recognizes.  I didn't censor ass but, I'm pretty sure that, even if I did, it wouldn't censor things like "assassin," or "assent." 
Title: Re: Bugs and things to fix
Post by: Sunflower on November 06, 2014, 09:14:03 PM
I just noticed that the forum censors the B-word.  (5-letter word for "female dog."  Can I say "bee-yotch"?) 

At the risk of being called a beeyotch, I'd be OK with letting that word be used.  I used it in a PM to someone saying, "I hope I don't sound b****-y."  Instead, the software censored the whole word, so it was "*****y."  In a way, that was worse -- those asterisks could stand for ANYTHING...!

In fact, is it possible to set looser standards for PMs vs. forum posts?  Prissy as I am about our level of public discourse, I'm OK with consenting forum-ites using whatever language they want in one-to-one messages. 

On second thought, I guess that would open the door to someone unilaterally using bad language on someone else in a PM.  But none of us would do that, would we?   :-\
Title: Re: Bugs and things to fix
Post by: Eich on November 06, 2014, 09:29:19 PM
I just noticed that the forum censors the B-word.  (5-letter word for "female dog."  Can I say "bee-yotch"?) 

At the risk of being called a beeyotch, I'd be OK with letting that word be used.  I used it in a PM to someone saying, "I hope I don't sound b****-y."  Instead, the software censored the whole word, so it was "*****y."  In a way, that was worse -- those asterisks could stand for ANYTHING...!

In fact, is it possible to set looser standards for PMs vs. forum posts?  Prissy as I am about our level of public discourse, I'm OK with consenting forum-ites using whatever language they want in one-to-one messages. 

On second thought, I guess that would open the door to someone unilaterally using bad language on someone else in a PM.  But none of us would do that, would we?   :-\
I can't change where it applies, unfortunately.  I'll work on making the filter more comprehensive this weekend, to avoid things like that in the future.  I'll probably just uncover the first letter or something.

Removed the filter for the f-u-k combination, so romanji should have an easier time passing, now.
Title: Re: Bugs and things to fix
Post by: JoB on November 13, 2014, 05:55:40 PM
It seems that Clayres can't upload a new avatar (http://ssssforum.pcriot.com/index.php?topic=31.msg9544#msg9544), and when I tried to upload an attachment (http://ssssforum.pcriot.com/index.php?topic=41.msg9547#msg9547) (PNG of a measly 23 kB), I got "The upload folder is full. Please try a smaller file and/or contact an administrator." Same cause for both, mayhaps ... ?
Title: Re: Bugs and things to fix
Post by: Eich on November 13, 2014, 06:05:21 PM
It seems that Clayres can't upload a new avatar (http://ssssforum.pcriot.com/index.php?topic=31.msg9544#msg9544), and when I tried to upload an attachment (http://ssssforum.pcriot.com/index.php?topic=41.msg9547#msg9547) (PNG of a measly 23 kB), I got "The upload folder is full. Please try a smaller file and/or contact an administrator." Same cause for both, mayhaps ... ?
Just checked it out.  The site says that there's currently 49 Mb of attachments.  I'm not sure if that includes avatars or not, but they are listed under the same page, so I would assume so.  If nobody minds, I can prune the attachments to whittle down the space they're taking up.  It'll get rid of them, but it'll free up some space.
Title: Re: Bugs and things to fix
Post by: Lenny on November 13, 2014, 06:38:55 PM
Perhaps I'll add an announcement on the first post of the SSSS and aRTD forums that attachments are discouraged? If the site can only take 49Mb of them, it's best not to use them too much.
Title: Re: Bugs and things to fix
Post by: Eich on November 13, 2014, 06:40:19 PM
Perhaps I'll add an announcement on the first post of the SSSS and aRTD forums that attachments are discouraged? If the site can only take 49Mb of them, it's best not to use them too much.
Good idea.  I'll do the same on the GDB museum.
Title: Re: Bugs and things to fix
Post by: Richard Weir on November 13, 2014, 06:41:24 PM
Since the same space seems to be used for attachments and avatars, it might be best to search for ways to disable the use of attachments, or new users are going to be forever unable to use avatars!
Title: Re: Bugs and things to fix
Post by: Eich on November 13, 2014, 06:50:05 PM
Since the same space seems to be used for attachments and avatars, it might be best to search for ways to disable the use of attachments, or new users are going to be forever unable to use avatars!
There's a way to.  I'll get on that after I get back from the thing I'm about to go do in a while.
Title: Re: Bugs and things to fix
Post by: Sunflower on November 13, 2014, 06:52:51 PM
Perhaps I'll add an announcement on the first post of the SSSS and aRTD forums that attachments are discouraged? If the site can only take 49Mb of them, it's best not to use them too much.

Huh, good reason not to use attachments, I guess.  I PM'd kex with some photos of my favorite hike.  While they weren't huge, they would eat into the 49 MB quota, so I'll delete them now. 
Title: Re: Bugs and things to fix
Post by: Clayres on November 15, 2014, 10:49:41 AM
Quote
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at no-reply@x10hosting.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The avatar thing still won't work for me. While I usually get a blank page, this time I actually got an error report. Could it be connected to something else than the attachment problem, assuming that it is already solved?
Title: Re: Bugs and things to fix
Post by: Richard Weir on November 15, 2014, 11:04:47 AM
What time did this happen? It's easier looking through error logs if Eich knows roughly when to look!
Title: Re: Bugs and things to fix
Post by: Eich on November 15, 2014, 11:07:54 AM
The avatar thing still won't work for me. While I usually get a blank page, this time I actually got an error report. Could it be connected to something else than the attachment problem, assuming that it is already solved?
What method are you using to upload avatars?  There's "Specify avatar by url,"  "Upload an avatar," and one other option that lets you choose from some pre-installed images on the site.  I just tested it out, and those all work on the test account.  It's most likely a problem on your end, but you can try the other methods, if you haven't already.
Title: Re: Bugs and things to fix
Post by: Clayres on November 15, 2014, 11:20:09 AM
What time did this happen? It's easier looking through error logs if Eich knows roughly when to look!
The first time this happened was on Nov 13 around 4:30 p.m. I think. That's when I got the first error. The only other time was right before my earlier post, apart from that literally nothing at all.

What method are you using to upload avatars?  There's "Specify avatar by url,"  "Upload an avatar," and one other option that lets you choose from some pre-installed images on the site.  I just tested it out, and those all work on the test account.  It's most likely a problem on your end, but you can try the other methods, if you haven't already.
I use the upload option, but I'll try the other ones right know and report back once I have results.

Edit: The other options seem to work fine, it's only the upload that won't.

Editedit: Figured it out: appearantly the file was to large.:P Worked before, though. *shrugs*
Anyways, lesson learned. I won't try to upload any of my large pics anymore. (not that it's physically large, just has high resolution...)
Title: Re: Bugs and things to fix
Post by: Solovei on November 21, 2014, 05:09:30 PM
So, I don't know if this is happening to anyone else, but all of a sudden the forum icons have all become broken images? But only the default ones, the ones that are emoticons or the "moved thread" icons are still okay I think?

Like so:
(http://i.imgur.com/Hv5agjc.png)
This is, as far as I can tell, happening on every board, not just this one... Just thought I would bring it to Eich's attention.
Title: Re: Bugs and things to fix
Post by: Eich on November 25, 2014, 05:57:23 PM
So, I don't know if this is happening to anyone else, but all of a sudden the forum icons have all become broken images? But only the default ones, the ones that are emoticons or the "moved thread" icons are still okay I think?

Like so:
(http://i.imgur.com/Hv5agjc.png)
This is, as far as I can tell, happening on every board, not just this one... Just thought I would bring it to Eich's attention.
Weird.  Is that still happening?
Title: Re: Bugs and things to fix
Post by: Sunflower on November 25, 2014, 06:07:42 PM
I'm not having Solovei's problem.  So at least it's not universal.   :-\
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 06:27:25 PM
So, I've figured out the trigger for my problem. Long posts. A long post can't get through, a short post can. It's NOT restricted to my laptop, I have the same problem on my phone. Unfortunately I haven't been able to get to another WiFi source in order to test if it also happens on other networks. Also I don't know the exact definition of "short post" "long post" (as in how many characters they entail), only vague.
Title: Re: Bugs and things to fix
Post by: Eich on December 07, 2014, 06:29:58 PM
So, I've figured out the trigger for my problem. Long posts. A long post can't get through, a short post can. It's NOT restricted to my laptop, I have the same problem on my phone. Unfortunately I haven't been able to get to another WiFi source in order to test if it also happens on other networks. Also I don't know the exact definition of "short post" "long post" (as in how many characters they entail), only vague.
This is the problem you've had with posting in the last couple of weeks?
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 06:31:42 PM
Yes, that problem. Also, I still can't edit or reply via the Reply function rather than the Quick Reply function without receiving Connection Reset errors. Post length does not matter there.
Title: Re: Bugs and things to fix
Post by: Nimphy on December 07, 2014, 06:33:08 PM
Yes, that problem. Also, I still can't edit or reply via the Reply function rather than the Quick Reply function without receiving Connection Reset errors. Post length does not matter there.

Doesn't matter whether your posts are short - frankly, I'm just glad to have you back :)
Title: Re: Bugs and things to fix
Post by: P__ on December 07, 2014, 06:35:03 PM
testing 10k characters plus these 50 = 10050ch
edit: it worked for me
edit 2: tried 20k, still no problem...
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 06:39:35 PM
I posted this on the comic comments, but probably best to have it here, too - troubleshooting done (I'll post it in two parts otherwise it won't post:

-Firefox cache, history, cookies cleared
-Firefox reset
-A clean version of Chrome used
-Avast! and Superantispyware disabled (first one running only, other running only, then both disabled)
-Windows Firewall disabled
-Adblock whitelisted
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 06:40:37 PM
-Discovered that the error page is always ending in "index.php?board=1;action=post2" and not in whatever else it's meant to be
-Discovered that this is most likely restricted to SMF forums, or only SSSS forum (I can post without problems on all other forums I'm active on, and I have no problems on any other site)
-Discovered that it spreads over to mobile and is most likely restricted to my account
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 06:43:28 PM
Doesn't matter whether your posts are short - frankly, I'm just glad to have you back :)

:D Thank you, that makes me happy~ And I'm glad to be back, too, even in limited form.

Oh, I'll apologize for all the double-posting >.> Obviously I can't really not double-post due to the problem, but still...
Title: Re: Bugs and things to fix
Post by: Richard Weir on December 07, 2014, 08:15:45 PM
-Discovered that it spreads over to mobile and is most likely restricted to my account

AHAH! Does this forum have a mobile-friendly alternative url? Are you using that for your PC as well as mobile?

Alternatively, Eich needs to check every datum related to your account to which he has access, just in case there is some weird "you're such a newbie you only get to post short messages" tag that has become accidentally activated in your case.
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 08:24:00 PM
Ah, as far as I can see it's the exact same url as the PC site :) The only differences I'm seeing are that fonts don't show up due to my phone not having them installed - and several posts are ... minimized? I'm not sure why, I think it's mainly to do with how my phone handles the site rather than that it is a mobile version of the site.

But anyway, all that aside means that no, I'm not using a mobile friendly site on PC.
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 08:40:36 PM
Ah, just to make clear, the current situation is so:

-can't edit posts
-can't reply via Reply
-can only reply with short posts in Quick Reply (hence double-posting everywhere ;;_;;)
Title: Re: Bugs and things to fix
Post by: Eich on December 07, 2014, 08:44:16 PM
Geh, this is a really weird problem.  I've check your profile and everything else I can think of, but I'm not finding anything.  I'll check your permissions again and see if I missed something.  Can you make a second account like "Lenny_2" or something, and see if you get the same problems?  I'll delete that account afterward, but this will just be a way to see if it's something happening on your end.
Title: Re: Bugs and things to fix
Post by: JoB on December 07, 2014, 08:45:27 PM
As a network admin, these symptoms strongly remind me of situations with a broken Path MTU Discovery (http://en.wikipedia.org/wiki/Path_MTU_Discovery); such problems become visible when a sending a larger chunk of data in one of the directions is attempted, they can be correlated with the pair of endpoints instead of just one of them, and the (TCP) connection just stops working.

Of course, this would imply that the size limit for your postings is somewhere below the standard Ethernet MTU of 1500 byte.

Do you run an OS where you can reduce your PC's network interface's MTU to see whether that makes the problem disappear?

(Windows 1 (http://superuser.com/questions/37686/how-to-tell-what-mtu-is-being-used-in-windows-xp) 2 (http://www.richard-slater.co.uk/archives/2009/10/23/change-your-mtu-under-vista-windows-7-or-windows-8/) - Linux (http://www.cyberciti.biz/faq/centos-rhel-redhat-fedora-debian-linux-mtu-size/) - ...)
Title: Re: Bugs and things to fix
Post by: Lenny on December 07, 2014, 09:59:41 PM
I run Windows 7, so yes, I can do that.

Pinging ssssforum.pcriot.com gave me a "request timed out" at 1464 bytes and below, and a "Packet need to be fragmented but DF set" at 1465 bytes and above. If it's an MTU problem, it's an odd one.

Hmm.

Edit: Hopefully things should work - I tried going further, and after a whole no-mans land of "request timed out" it ended up being 1438 bytes.

Edit 2: JoB, you are brilliant. Thank you. Everything is working now. Thanks to Eich, Richard, Andy, and P__ for helping out, too, and trying to puzzle this out!
Title: Re: Bugs and things to fix
Post by: JoB on December 08, 2014, 10:49:58 AM
Pinging ssssforum.pcriot.com gave me a "request timed out" at 1464 bytes and below and a "Packet need to be fragmented but DF set" at 1465 bytes and above. If it's an MTU problem, it's an odd one.
Hmm.
I tried going further, and after a whole no-mans land of "request timed out" it ended up being 1438 bytes.
Assuming that you're giving the number of payload bytes you asked "ping" to add to its packets, your 1464 translates to an MTU of 1492 bytes (adding 20 bytes of IP header and 8 bytes of ICMP header), which is a quite common pMTU for people going through a DSL uplink (PPPoE needs to add another eight byte around the packets as they get sent). In that case, the FRAGMENTATION NEEDEDs you see should come from your own uplink, and you may recognize the IP they're being sent from. ;)

Then, somewhere along the network path to the forum server, you hit some unit with an MTU of 1438+28 = 1466 byte that doesn't reply properly. *If* you can identify that one, that's a carrier in need of getting yelled at a bit ... :-/

(In case you haven't heard it anywhere / from anyone else yet, fiddling with your interface's MTU setting is a kludge that'd best be used only to diagnose the problem. If yell-at guy is not to be found, your next keyword would be to do "MSS clamping" on some local machine.)
Title: Re: Bugs and things to fix
Post by: Fen Shen on December 10, 2014, 04:20:48 AM
I recently get this message a lot:
Quote
Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 353009669

Varnish cache server

When I refresh for some times, it disappears and I can load the site. Is the problem on my end?
Title: Re: Bugs and things to fix
Post by: Nimphy on December 10, 2014, 05:17:06 AM
I recently get this message a lot:
When I refresh for some times, it disappears and I can load the site. Is the problem on my end?

Nein, I get that quite a lot too.
Title: Re: Bugs and things to fix
Post by: Eich on December 10, 2014, 06:25:39 AM
I recently get this message a lot:
When I refresh for some times, it disappears and I can load the site. Is the problem on my end?
Can you be more specific about when you got the error?  I got it some the other day when the site was lagging (was that Monday night?), but I haven't gotten it since.  I think it's related to the host site.
Title: Re: Bugs and things to fix
Post by: Fen Shen on December 10, 2014, 08:28:42 AM
I got this yesterday and today, before I posted (that would be between 3-4 am Forum time).
Title: Re: Bugs and things to fix
Post by: Richard Weir on December 10, 2014, 10:44:59 AM
This sounds like a server issue. I would hope the operators are aware of it, but it might be worth escalating this to them.
Title: PM problems
Post by: Sunflower on December 23, 2014, 03:33:14 AM
As I PM'd Eich a few minutes ago, I'm having problems PM'ing one particular member.  I keep getting this error message:  (Imgur link shows screenshot.)
http://imgur.com/msWf6qp

Any suggestions?
Title: Re: Bugs and things to fix
Post by: Nimphy on December 23, 2014, 08:15:47 AM
Ahem! *points at last line in her signature* Please?
Title: Re: PM problems
Post by: Unlos on December 25, 2014, 07:20:18 AM
As I PM'd Eich a few minutes ago, I'm having problems PM'ing one particular member.  I keep getting this error message:  (Imgur link shows screenshot.)
http://imgur.com/msWf6qp

Any suggestions?

I got the same error message when I tried to PM Sunflower today! Weird..
Title: Re: Bugs and things to fix
Post by: ThisCat on December 27, 2014, 05:47:28 AM
Just wanted to mention that the word pussy is cencored, which is okay, but the word pussycat is also cencored, which can get weird. Any way to fix this?
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on December 27, 2014, 07:48:10 AM
Just wanted to mention that the word p**** is cencored, which is okay, but the word p****cat is also cencored, which can get weird. Any way to fix this?
I also noticed this, and thought it odd, but you beat me to it. :)
Title: Re: Bugs and things to fix
Post by: Deirdre on December 27, 2014, 02:17:44 PM
Feel free to laugh at my not-knowing if it's only my browser/coding problem. ;)

I'm Polish and decided to introduce myself in Polish in the language-introducing thread. After sending the post I saw that Polish diacritics don't show properly (I  get question marks and other things instead, like in cze?? (hello), ending normally with versions of "s" and "c"). It seems to me as a problem of the forum, couse I cuoldn't see them afterwards when I edited the post, either.
Title: Re: Bugs and things to fix
Post by: Eich on December 27, 2014, 02:26:31 PM
Just wanted to mention that the word p**** is cencored, which is okay, but the word p****cat is also cencored, which can get weird. Any way to fix this?
Thought this might happen eventually.
I'll try something out that I just thought of.

Feel free to laugh at my not-knowing if it's only my browser/coding problem. ;)

I'm Polish and decided to introduce myself in Polish in the language-introducing thread. After sending the post I saw that Polish diacritics don't show properly (I  get question marks and other things instead, like in cze?? (hello), ending normally with versions of "s" and "c"). It seems to me as a problem of the forum, couse I cuoldn't see them afterwards when I edited the post, either.
It's a forum problem.  I was working on a fix, but I hit a snag.
I'll get back on it.
Title: Re: Bugs and things to fix
Post by: Nimphy on December 27, 2014, 02:47:52 PM
Just wanted to mention that the word p**** is cencored, which is okay, but the word p****cat is also cencored, which can get weird. Any way to fix this?

That's a pain when saying stuff in Japanese, because "shit" comes up quite often inside words and gets censored, such messing up what little comprehension I do have.
Title: Re: Bugs and things to fix
Post by: ThisCat on December 27, 2014, 02:52:52 PM
That's a pain when saying stuff in Japanese, because "s***" comes up quite often inside words and gets censored, such messing up what little comprehension I do have.

Well, at least it's easy to guess what the missing letters are..
Title: Re: Bugs and things to fix
Post by: Eich on December 27, 2014, 03:37:16 PM
My idea didn't work.
Sorry, y'all.

Edit: FIX'D (the pussycat one.  The other one will just take running into every romaji word with "shit" in it, unfortunately).  That was a weird workaround, but I got it figured out.  If you stumble into any more compound words that are partially censored, I now have a way of un-censoring them. 
Title: Vanishing posts and PMs
Post by: Sunflower on December 28, 2014, 04:19:09 PM
Yikes!  Something is wiping out Forum content! 

We first noticed this in the Scriptorium thread.  Several posts in the last 12-to-18 hours showed up empty of content.  We could see who posted them and when (incl. OrigamiOwl, Solovei, and Unlos).  The problem was first reported here:
http://ssssforum.pcriot.com/index.php?topic=193.msg15133#msg15133

Then I happened to review my received PMs and noticed that the same thing had happened to 4 or 5 of them.  The external format of each remains, denoting the sender, subject, and date/time -- but no content.  It wiped out (I think) 2 by Owl and 1 each by Solovei and Unlos.  (I'll update this post once I've double-checked.)

I'm a pretty heavy user of PMs to lots of people, so although the Silence Plague only affects a small fraction of my correspondence, I'm unnerved by the prospect that it might strike again.

Is there a systematic way to back up PMs to desktop/offsite, other than to just copy-and-paste into a word processing document?  I might be doing the Forum server a favor by removing so much text...
Title: Re: Bugs and things to fix
Post by: Eich on December 28, 2014, 04:47:42 PM
Okay, I just made a quick backup, in case things get any worse. 
The last error was at 4:29:07

There's no problems with the memory limits, yet, so it's not tied to that.
I'll keep digging.
Title: Re: Vanishing posts and PMs
Post by: mithrysc on December 28, 2014, 04:48:01 PM
mysterious disappearances

Also just noticed this happening with my PMs. It seems to be happening the most in posts with linked content. (i.e. I really hope all you people downloaded your Secret Santa presents, because I no longer have links to most of them)
Title: Re: Bugs and things to fix
Post by: ThisCat on December 28, 2014, 04:54:39 PM
I also lost one PM by Owl from december the 13th, though the other one from that day was fine.
Title: Re: Bugs and things to fix
Post by: Eich on December 28, 2014, 04:56:09 PM
There are missing posts as far back as day one, in the GDT.
Title: Re: Bugs and things to fix
Post by: ThisCat on December 28, 2014, 04:58:35 PM
There are missing posts as far back as day one, in the GDT.

:( this is not nice.
Title: Re: Bugs and things to fix
Post by: Eich on December 28, 2014, 05:02:41 PM
:( this is not nice.
Not at all.
This has to be something host-side.
Hush offered to help us switch to her host site, but she hasn't been around for a few days.  X10 has been irking me for a while now and, if this is their fault, it's the last straw. 
Title: Re: Bugs and things to fix
Post by: Eich on December 28, 2014, 05:15:34 PM
Tried posting this on the Forum just now -- no luck.  (I can tell if it won't Preview.)

Looking in my *received* PMs, I am missing 13 in all, ranging from Sept. 22 to Dec. 26.  They affect 4 or 5 people -- just a few of each that they sent me.  The most frequent "silenced" ones were Dec. 22 or so to Dec. 26.

I'll count the casualties among my *sent* PMs shortly. 

Also, Eich, I replied (randomly) to one of your Disqus comments about an hour ago, just to have another communications channel.  I may also see if your external e-mail works, for backup.

Meanwhile, COPY AND SAVE, everyone!!! 
Posting for Sunflower.
Not sure why, but the "Preview" function is also not working correctly.  I think it has to do with the length of the posts, because I couldn't see my preview when I tried posting one of the errors from the host site's error log. 

Unfortunately, we just had another wave of errors at 7:01:58 so, like Sunflower said, if you have any important PMs, copy them to a document or text file now.  I made a backup of the site at around 4:45, so those PMs can be restored but any urgent or special posts should be copied, if you need them for anything.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 28, 2014, 05:16:45 PM
FYI, if this'll post (Eich has already gotten this via PM):

Among my *outgoing*/sent messages, 50 have been eaten out of about 150 total.  Again, the distribution is random -- some very long and link-filled messages are still there, and no one recipient seems to be targeted.

The earliest eaten *sent* PM was Oct. 22.  The latest was a whole bunch on Dec. 22-23, and a couple Dec. 26.  It still seems to be happening on-and-off today; I'm having about a 50-50 chance of getting through to you via PM.

COPY AND SAVE YOUR TEXT, folks!!!
Title: Re: Bugs and things to fix
Post by: Nimphy on December 28, 2014, 05:28:42 PM
Eek, same's been happening with my PMs! My lessons! Thankfully most of them are intact and you guys noticed it before everything else was lost. I'll make sure to copy everything - meanwhile, the weird thing is that the Blank Message Syndrome mostly hit Mith's and Sunny's PMs. I also lost a couple by Fenris (damn it, those were some of my favorite lessons!), but most of the other ones are intact (Eich, Kitty, Fen Shen, etc.)
Title: Re: Bugs and things to fix
Post by: Sunflower on December 28, 2014, 06:07:52 PM
Not sure why, but the "Preview" function is also not working correctly.  I think it has to do with the length of the posts, because I couldn't see my preview when I tried posting one of the errors from the host site's error log. 


Actually, I suspect the "Preview" problem is a *symptom* of the Silence Plague -- that's how I can tell a post or PM isn't going to show up.  And some of these "distress call" posts/PMs have been fairly short.  (For me, anyway.)

EDIT:

No, I take it back.  "Preview" didn't work just now, so I copied the posting text, cursed silently, and hit "Publish" anyhow.

IT PUBLISHED!?!! 

OK, Eich is probably right -- the "Preview" must be independent of the content-vanishing problem.  It's just that the two were happening at the same time, often enough that it fooled me into thinking one was causing the other. 

I'm still copying every posting before I post, though....
Title: Re: Bugs and things to fix
Post by: Lenny on December 28, 2014, 06:51:23 PM
Might post this here, too - both walkthroughs for posting pics that I wrote out have been affected. All posts that I've made linking images have been affected. Some seemingly random posts from random intervals throughout the past few months have been affected.
Title: Re: Bugs and things to fix
Post by: Eich on December 28, 2014, 07:02:17 PM
Alright, I've got Hushpiper on the case.  She knows more about this kind of thing than I do, and she's helping us figure out what went wrong and what we can do about it.
Title: Re: Bugs and things to fix
Post by: Piney on December 28, 2014, 07:07:13 PM
Alright, I've got Hushpiper on the case.  She knows more about this kind of thing than I do, and she's helping us figure out what went wrong and what we can do about it.

Ah, good ~ I was just about to say I was having Lenny's exact same problem. (18 of my posts are missing)
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on December 28, 2014, 07:08:48 PM
Alright, I've got Hushpiper on the case.  She knows more about this kind of thing than I do, and she's helping us figure out what went wrong and what we can do about it.
Phew OK. Sounds like a plan! Detective Chief Inspector Hushpiper!

Just to chime in, for my messages 10/36 received and 4/21 sent are missing, if those proportions help.
(And also Gwenno's cosplay picture and other's stuff is gone from the SSSS Museum ;_;)
Title: Re: Bugs and things to fix
Post by: ThisCat on December 28, 2014, 07:27:24 PM
Grrrr.... Some of the poetry thread is missing too.
I'm archiving what's left of it for now. Just to be sure.
Title: Re: Bugs and things to fix
Post by: Eich on December 29, 2014, 01:11:44 AM
Alright, so...
Hush has done a marvelous job of investigating what happened, and it appears that we can restore the missing posts.  The text is still in the database, it just seems like it doesn't know where to go, and is getting caught in limbo somewhere.  Restoration is still a little up in the air, atm, but the text is at least there, and not lost to the ages forever and ever.
Title: Re: Bugs and things to fix
Post by: Lenny on December 29, 2014, 01:18:02 AM
Alright, so...
Hush has done a marvelous job of investigating what happened, and it appears that we can restore the missing posts.  The text is still in the database, it just seems like it doesn't know where to go, and is getting caught in limbo somewhere.  Restoration is still a little up in the air, atm, but the text is at least there, and not lost to the ages forever and ever.

Oh, that sounds much better than anything I'd expected. At the most I'd thought that the phenomenon could be stopped - that the missing text could be returned somehow is very good indeed.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 29, 2014, 01:20:09 AM
Alright, so...
Hush has done a marvelous job of investigating what happened, and it appears that we can restore the missing posts.  The text is still in the database, it just seems like it doesn't know where to go, and is getting caught in limbo somewhere.  Restoration is still a little up in the air, atm, but the text is at least there, and not lost to the ages forever and ever.

Phew!  And hooray!  As far as I'm concerned, I can be calmer about losing temporary access to my  content as long as it returns at some point. 

Thanks to both of you for a job well done!  If there's anything we non-admins can do to help with the problem, please let us know. 
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on December 29, 2014, 01:20:59 AM
Oh, that sounds much better than anything I'd expected. At the most I'd thought that the phenomenon could be stopped - that the missing text could be returned somehow is very good indeed.
Yeah! That's a fantastic discovery!
Title: Re: Bugs and things to fix
Post by: Sunflower on December 29, 2014, 02:29:27 AM
FIX'D (the pussycat one.  The other one will just take running into every romaji word with "s***" in it, unfortunately).  That was a weird workaround, but I got it figured out.  If you stumble into any more compound words that are partially censored, I now have a way of un-censoring them.

The good news:  We can now say "pussycat."

The bad news:  Some weird substitute command has taken every instance of the string "P-L-I-C" in my PMs and replaced it with "P-U-S-S-Y."  For example:
Quote
I distract myself by thinking about something compussycated, either multipussycation problems or words in Hawaiian...

This is probably a compussycated problem -- can you repussycate it?   ;)

EDIT:  Let me stipulate that I spelled the above two words the right way, e.g. R-E-P-L-I-C-A-T-E.  So now we have proof that the substitution operates in regular posts too...
Title: Re: Bugs and things to fix
Post by: Eich on December 29, 2014, 02:55:08 AM
The good news:  We can now say "pussycat."

The bad news:  Some weird substitute command has taken every instance of the string "P-L-I-C" in my PMs and replaced it with "P-U-S-S-Y."  For example:
This is probably a compussycated problem -- can you repussycate it?   ;)

EDIT:  Let me stipulate that I spelled the above two words the right way, e.g. R-E-P-L-I-C-A-T-E.  So now we have proof that the substitution operates in regular posts too...
Goodness gracious, that's hilarious.
Unfortunately, it's also 3 a.m., and I need to go to bed.
Still, I did just learn something rather interesting from that...  Thanks for point it out...

Hhopfully this won't be quite so funny when I wake up.
Title: Re: Bugs and things to fix
Post by: Fen Shen on December 29, 2014, 12:33:33 PM
The forum is baack! :)
I don't know if it's of any help for you, but while the forum was down I got a lot of different error messages.

First
Quote
Error 503 Backend fetch failed
Backend fetch failed
Guru Meditation:
XID: 270467113

Varnish cache server
then
Quote
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

and then
Quote
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Aand then again the first thing with the Guru. (I always imagine Guru Pathik...)
Title: Re: Bugs and things to fix
Post by: hushpiper on December 29, 2014, 03:01:20 PM
That all says server issues to me, Fen Shen. Varnish went down, then mysql, then php. It's probably intermittent server issues--high load I expect--and ~probably~ unrelated to the missing posts issue. Probably. o_o

As far as the missing posts go: I should clarify that they ARE in the database, which is awesome news, and WAY better than if they were completely gone (0% chance of getting them back). But there's no indication as of yet as to whether we can get them back in working condition on the forum itself--we have to figure out why they're not showing up first, which is proving elusive. We'll probably end up having to contact the simplemachines people for more info. So cross your fingers but don't hold your breath! ;D
Title: Re: Bugs and things to fix
Post by: JoB on December 29, 2014, 03:54:01 PM
we have to figure out why they're not showing up first, which is proving elusive.
FWIW: 19 of my newest 150 posts, 12 of the oldest 150, 1 of 5 PMs received.

If I may ask, is it established that it's always the same posts/PMs that fail to display across a) users and b) times / (re-)logins? The last white-out post I see right now in this thread is my own from 07-12-2014, 20:45:27.
Title: Re: Bugs and things to fix
Post by: Nimphy on December 29, 2014, 04:05:55 PM
FWIW: 19 of my newest 150 posts, 12 of the oldest 150, 1 of 5 PMs received.

If I may ask, is it established that it's always the same posts/PMs that fail to display across a) users and b) times / (re-)logins? The last white-out post I see right now in this thread is my own from 07-12-2014, 20:45:27.

Yes. I cannot see that either.
Title: Re: Bugs and things to fix
Post by: Deirdre on December 29, 2014, 04:12:40 PM
Neither can I, and the missing posts in other threads are also same every time. No, if data is stuck on the way here (and so seems the situation as described) it'll be always the same content missing.
Title: Re: Bugs and things to fix
Post by: hushpiper on December 29, 2014, 05:07:13 PM
We've confirmed that it's always the same posts, yes. If a post is appearing blank for one person, it will consistently appear blank for everybody all the time (they don't flicker in and out, for example). There don't seem to be any commonalities between which posts go missing either--not even the time of the posts seems to be consistent. We've got some disappearing as soon as they're posted, and some disappeared that were originally posted back in September. All the missing posts are in the database, and as far as I can tell there's no weird syntax errors/blank rows/etc associated with them (not that I'm very familiar with the simplemachines database structure). Piney tried posting a couple times in the same thread last night and it consistently came out empty for her as soon as she posted--I didn't think to test at the time whether she could post in other threads, but I think she can.
Title: Re: Bugs and things to fix
Post by: Piney on December 29, 2014, 05:12:59 PM
So, it seems that not only can I not post images, but I also can't quote people without my post disappearing...
Title: Re: Bugs and things to fix
Post by: hushpiper on December 29, 2014, 05:22:42 PM
So, it seems that not only can I not post images, but I also can't quote people without my post disappearing...

Confirmed: quotes breaks things. Nevermind, spoke too soon. The preview was blank, mind. Let's try out an image:

(http://pogoprosthetic.com/a/nosense.gif)
Title: Re: Bugs and things to fix
Post by: Piney on December 29, 2014, 05:34:18 PM
Confirmed: quotes breaks things. Nevermind, spoke too soon. The preview was blank, mind. Let's try out an image:

^Hmm, looks like I spoke too soon as well. Probably a just fluke for the one thing I tried to post before.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 29, 2014, 05:45:51 PM
The forum is baack! :)
I don't know if it's of any help for you, but while the forum was down I got a lot of different error messages.

Firstthen
and then
Aand then again the first thing with the Guru. (I always imagine Guru Pathik...)
I couldn't even reach the Forum in the a.m. Chrome browser just said
It was timing out b/c taking too long to reach.
Plz excuse weird abbrevs; typing on my phone w/banana fingers.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 29, 2014, 06:05:18 PM
We've confirmed that it's always the same posts, yes. If a post is appearing blank for one person, it will consistently appear blank for everybody all the time (they don't flicker in and out, for example). There don't seem to be any commonalities between which posts go missing either--not even the time of the posts seems to be consistent. We've got some disappearing as soon as they're posted, and some disappeared that were originally posted back in September. All the missing posts are in the database, and as far as I can tell there's no weird syntax errors/blank rows/etc associated with them (not that I'm very familiar with the simplemachines database structure). Piney tried posting a couple times in the same thread last night and it consistently came out empty for her as soon as she posted--I didn't think to test at the time whether she could post in other threads, but I think she can.

Thanks for all yr great work so far! I can confirm all eaten PMs are still eaten & no further existing PMs have vanished. (sent or received).
Title: Unwanted substitutions
Post by: Sunflower on December 30, 2014, 12:05:30 AM
The good news:  We can now say "pussycat."

The bad news:  Some weird substitute command has taken every instance of the string "P-L-I-C" in my PMs and replaced it with "P-U-S-S-Y."  For example:
This is probably a compussy[glow]cat[/glow]ed problem -- can you repussy[glow]cat[/glow]e it?   ;)

EDIT:  Let me stipulate that I spelled the above two words the right way, e.g. R-E-P-L-I-C-A-T-E.  So now we have proof that the substitution operates in regular posts too...

The Kitty Substitution has infected other words in my PM.  I was trying to say "R-E-C-I-P-R-O-C-A-T-I-N-G" and it came out:  recipussycating

Ohhh!  I see the problem!  Any time there's a string of "P----" immediately before C-A-T, Eich's Substitution Spell turns that P---- string into the formerly forbidden synonym for "kitty." 
Regardless of whether the author intended to say "kitty." 
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 12:08:10 AM
FYI, my previous message (about Eich's Substitution Spell) *published* fine but wouldn't *preview*.  Aaargh.

This one does Preview, curiously.
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 05:41:54 AM
Plz excuse weird abbrevs; typing on my phone w/banana fingers.
ObJoke (https://www.youtube.com/watch?v=3vWm47yPLGc) ...

(... promptly doesn't preview.)

We've confirmed that it's always the same posts, yes. If a post is appearing blank for one person, it will consistently appear blank for everybody all the time (they don't flicker in and out, for example).
Hmmm. I take it that you tried restarting stuff as well (so that, if any temp contact-to-database errors led to empty posts getting cached in the actual forum software, they should've gotten flushed out)?

I would expect established forum s/w like SMF to have a rather elaborate database scheme where there's not only tables storing the content of the posts, but also index tables to speed up access to that data. Any idea whether that's the case and, if so, whether those indexes might have gotten damaged? Does SMF happen to provide tools to verify and/or repair its own database?
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 06:19:56 AM
I just had a post getting white-outed immediately and started to re-edit and fuzz the content to see whether I can pinpoint the part that causes the effect. Both this post:

http://ssssforum.pcriot.com/index.php?topic=5.msg15278#msg15278

and the subsequent

http://ssssforum.pcriot.com/index.php?topic=5.msg15280#msg15280

were consistently affected as soon as the complete URL

h t t p : / / w w w . c h i l i - s h o p 2 4 . d e / g e s c h e n k i d e e n / 9 2 0 / s p l a t - c h i l i - z a h n p a s t a - s h o c k - e x t r a - s c h a r f

(double-spaced to prevent the effect) appeared towards their end, even when I finally tried to put it in as mere text, rather than as a [ u r l = ... ] .

P.S.: It would be possible, though, that SMF tried to make the URL into a link automatically until I butchered it beyond recognition.
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 11:41:50 AM
ObJoke (https://www.youtube.com/watch?v=3vWm47yPLGc) ...

(... promptly doesn't preview.)
Hmmm. I take it that you tried restarting stuff as well (so that, if any temp contact-to-database errors led to empty posts getting cached in the actual forum software, they should've gotten flushed out)?

I would expect established forum s/w like SMF to have a rather elaborate database scheme where there's not only tables storing the content of the posts, but also index tables to speed up access to that data. Any idea whether that's the case and, if so, whether those indexes might have gotten damaged? Does SMF happen to provide tools to verify and/or repair its own database?

(No preview on this one either.) Yes to all of the above. I did everything on this side that I could without being too intrusive, then slapped everything up on my own webspace here (http://relevanttomyinterests.net/ssss-broke/) so that I could have a broken mirror I could break with impunity. (I also have a working version with the september backup here (http://relevanttomyinterests.net/ssss/).) I updated SMF, ran repairs on the database, had it re-index, cleared the cache, turned off the cache... I don't remember what else, basically everything I could think of. SMF doesn't seem to have a database verification script that I can find, their advice for a bad db is just to always have a backup. :P

I had the same thought as you about indexes, and went looking around for a metadata table or something like that, but I didn't find one--and SMF's documentation on their database structure is sparse. I even grabbed the post ID of one of the older posts that disappeared and grepped through both the good and bad databases for any mention of it to compare, and both versions seemed to be identical. TBH tho, doing that manually is kind of brain-melting so there's a good chance I missed something. I'll be seeing if I can use grep|sdiff or an SQL query to do it more efficiently sometime today.

There does seem to be a tentative connection with quotes and/or links in the affected posts: not all posts with links/quotes have issues, but all the posts I checked with issues seem to have links/quotes. I haven't checked out any PMs to see if that's the case with them as well. Back to grep I go...
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 11:57:54 AM
There does seem to be a tentative connection with quotes and/or links in the affected posts: not all posts with links/quotes have issues, but all the posts I checked with issues seem to have links/quotes.
And the post I kept editing in and out of existence turned out to have a link making the difference. Which would IMHO point to a (parsing?) problem in SMF, rather than a corrupt DB ...

Good DB (backup) with current SMF vs. "broken" DB under a downgraded SMF ... ? Or did the updates come with a DB schema change preventing that?
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 12:30:39 PM
New datapoint: I had another post with an URL triggering the problem and tried truncating front and end until the post showed again. These two truncated versions work:

24.de/fan-artikel-und-praemien/ 791/splat-chili-spezial-zahnpasta-75ml?c=82

http://www.chili-shop24.de/fan-artikel-und-praemien/ 791/splat-chili-sp

(Hmmmm ... leaving the part after the "?" off leads to two strings of the exact same length ...) One more character and the post turns empty.

P.S.: Putting both into this post leads to an empty post, but the text reappeared when I clicked "edit" ... !?

P.P.S.: Same effect after adding the P.S.. I put an extra space into the two truncated links in hopes that the post'll turn readable then ...

P.P.P.S.: Presto. ::) I'ld say that there's some unintended (word) length limit in some string handling within SMF ...
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 01:09:03 PM
And the post I kept editing in and out of existence turned out to have a link making the difference. Which would IMHO point to a (parsing?) problem in SMF, rather than a corrupt DB ...

Good DB (backup) with current SMF vs. "broken" DB under a downgraded SMF ... ? Or did the updates come with a DB schema change preventing that?

I did check both database dumps, the database structure and schema are identical except for the auto_increment, which I think shouldn't affect anything. I already tested two side-by-side installations with the exact same files that we have on the live forum: the working database works, and the non-working one doesn't. The only difference is the database.

So we're down to a setting or something stored somewhere in the database. My question is, if there's some kind of character limit at work, why's it showing up now instead of earlier...?
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 01:10:09 PM
Okay: from what I can tell, a random alphanumeric string of 72 characters or more in length beginning with http:// will result in a blank post. If it does not begin with http://, it does not get blanked, regardless of length.

ETA: Been testing to reproduce on this thread in the broken mirror (http://relevanttomyinterests.net/ssss-broke) of the site, since just modifying a post over and over seems to be really buggy and unreliable. In fact, the whole thing is not as consistently reproducible as I would like. So far:

Long strings beginning with these do NOT result in a blank post: http, a:, a://, asdf://, hsdf://, ftp:/

Long strings beginning with these DO result in a blank post: http://, https://, ftp://, http:/, http:, ftp:
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 01:18:45 PM


I followed your link and got a "This Page is Not Available" error message on my Chrome browser.

IIUC, JoB suspects that the character length of the link could trigger The Silence?


EDIT:  That's weird, it didn't quote any of hushpiper's message (as you can see from the BBC code above). 
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 01:30:34 PM
I followed your link and got a "This Page is Not Available" error message on my Chrome browser.

IIUC, JoB suspects that the character length of the link could trigger The Silence?


EDIT:  That's weird, it didn't quote any of hushpiper's message (as you can see from the BBC code above).

Ah, that's cuz it wasn't a real link, it was a random string of characters I jammed http:// to the beginning of for testing. ;) And yes, you understand correctly. What I'm wondering now is how and if this relates to the issues with quotes and PMs. I'm trawling through my examples of broken posts now, so far they all have 72-character or longer links in them. Will report as I get more info. Those of you with missing PMs, do you know if they had links in them?
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 01:52:25 PM
What I'm wondering now is how and if this relates to the issues with quotes and PMs. I'm trawling through my examples of broken posts now, so far they all have 72-character or longer links in them.

Those of you with missing PMs, do you know if they had links in them?

I'm pretty sure all mine had links.  To quote a PM I sent Eich re: the problem:

I now have about *20* sent PMs eaten!!  They run from about Dec. 18 to the present -- but oddly, not EVERY message in that time frame -- about 1 in 10 is preserved.

Most of those, esp. on Dec. 22 and 23, were fairly routine:  "Merry Christmas, _____.  Here's your Christmas music playlist, at Dropbox (long URL follows)."  But a few were fairly lengthy personal correspondence -- so it would be nice to get them back. 


EVERY PM I sent that contained a Dropbox (i.e. long) URL has disappeared.  All my sent PMs that have *no* links are still OK (as far as I can tell -- I haven't done a complete inventory).  Sent PMs with short(ish) links seem OK -- though again, I haven't done a complete inventory. 

Do you think there would be a difference between an embedded link and one where you just paste in the URL? 
Title: Re: Bugs and things to fix
Post by: mithrysc on December 30, 2014, 01:55:59 PM
I'm fairly certain all my missing PMs had links in them, since all of them were people turning in gifts for the Secret Santa/ me sending out said gifts. I currently have three PMs-with-links remaining, and all those have urls less than 72 characters long.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 02:04:26 PM
What I'm wondering now is how and if this relates to the issues with quotes and PMs. I'm trawling through my examples of broken posts now, so far they all have 72-character or longer links in them.

Those of you with missing PMs, do you know if they had links in them?

I'm pretty sure all mine had links.  To quote a PM I sent Eich re: the problem:

I now have about *20* sent PMs eaten!!  They run from about Dec. 18 to the present -- but oddly, not EVERY message in that time frame -- about 1 in 10 is preserved.

Most of those, esp. on Dec. 22 and 23, were fairly routine:  "Merry Christmas, _____.  Here's your Christmas music playlist, at Dropbox (long URL follows)."  But a few were fairly lengthy personal correspondence -- so it would be nice to get them back. 


EVERY PM I sent that contained a Dropbox (i.e. long) URL has disappeared.  All my sent PMs that have *no* links are still OK (as far as I can tell -- I haven't done a complete inventory).  Sent PMs with short(ish) links seem OK -- though again, I haven't done a complete inventory. 

Do you think there would be a difference between an embedded link and one where you just paste in the URL? 

EDIT:

Whoooooaaa, I tried pasting in a long URL just for chuckles, and that wiped out the previous message.

But short links like the one quoted below don't seem to trigger the problem:

...I'd welcome you all with a key to the city, cake, and coffee (like proper Swedish fika (https://sweden.se/culture-traditions/fika/)).
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 02:11:41 PM
I'm fairly certain all my missing PMs had links in them, since all of them were people turning in gifts for the Secret Santa/ me sending out said gifts. I currently have three PMs-with-links remaining, and all those have urls less than 72 characters long.

So it seems like you've narrowed the problem down to PMs/posts with long links in them.

Do we know if *72* characters in the URL is the maximum?
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 02:30:06 PM
I grabbed the number "72" from the link JoB tested with above, which blanked out at 72 characters but showed at 71, from what he said. Testing on the broken mirror, a 64 character string with http:// on the beginning (72 chars) goes blank; a 63 character string with http:// on the beginning (71) does not.

...Except for when it does. Because it is not at all consistent, which makes it really hard to test different variables. So no, I wouldn't say we're sure, but there does seem to be some kind of correlation there.

ETA: Looks like 64 is the magic number, actually. ftp:// followed by 64 characters seems to consistently blank out, ftp:// followed by 63 doesn't. Same with http://.
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 03:41:28 PM
What I'm wondering now is how and if this relates to the issues with quotes and PMs.
I note that in a normal quote (with the "[ quote ]" having "author", "link", and "date" parameters), the "Quote from ..." caption above the actual quote is automatically turned into a link ... with an URL typically 60+ characters long, slowly increasing as the (decimal) board and message IDs get more digits ...
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 04:01:28 PM

ETA: Looks like 64 is the magic number, actually. ftp:// followed by 64 characters seems to consistently blank out, ftp:// followed by 63 doesn't. Same with http://.

Huh, interesting.  64 is 2 to the 6th power -- could it have something to do with how the binary code on the underlying database is structured?  (I have no idea if my speculations are helpful.  I just used "Inspect Element" on my Chrome browser for the first time and it started showing me all this bizarre Web-wizardly stuff -- the underlying HTML code for this Forum, I suppose.  I am full of awe of anyone who can actually understand it.... but I'm going to back away quietly before I break something.)
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 05:40:48 PM
Huh, interesting.  64 is 2 to the 6th power -- could it have something to do with how the binary code on the underlying database is structured?
That would imply that the database tries to parse words / links out of the stored content of the entire post (and actually bases the storage format on the result). I didn't dive into any forum software so far, but I don't think I've ever seen anything much different from the DB storing a VARCHAR and the parsing being done in the application on top in such cases - not the least reason being that it'ld take years until changes to the parsing (say, recognizing https:// URLs in addition to http://) would be reliably available in common databases.

Having that said (and not even knowing what language SMF is programmed in), there is parsing going on (to change URLs entered as plain text into links, if nothing else) and powers of two may have meaning there ...

... wait a second! 64 characters in full-blown Unicode coding occupy 4*64 = 256 = 2^8 bytes, i.e. anything beyond that makes a one-byte index roll over. Eich, any chance that the problem started at the same time as one of your attempts to convert the forum to Unicode?
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 05:44:58 PM
Yeah, I came to that same conclusion that unicode might be the issue JoB. I trawled through the code to find anything that looked likely to affect URL parsing or post parsing, I did find a utf8 conversion script that had a couple 63 character cutoffs that looked likely, so I tried updating the mirror site to use utf8. (Updated the table collations to use unicode, installed the utf8 english language pack.) It worked in terms of making alternative character sets work, so that was nice! :P Buuuuuut it didn't affect the blank posts. Maybe I missed something?
Title: Re: Bugs and things to fix
Post by: JoB on December 30, 2014, 06:00:36 PM
I did find a utf8 conversion script that had a couple 63 character cutoffs that looked likely, so I tried updating the mirror site to use utf8. (Updated the table collations to use unicode, installed the utf8 english language pack.) It worked in terms of making alternative character sets work, so that was nice! :P Buuuuuut it didn't affect the blank posts. Maybe I missed something?
Converting SMFs to Unicode has apparently been done in various, more or less different ways at different times, sometimes with two (maybe more?) official methods at the same time. I'm afraid that we can't be sure short of retracing Eichs exact steps ... which is one reason why I'ld guess trying to identify the problem in the code-as-is still is more likely to succeed than reproducing the timeline.

FWIW, UTF-8 tries to use only one byte per character whenever possible. The "full-blown Unicode coding" with four byte per character I mentioned above would be UTF-32.
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 08:26:35 PM
Sooooo for fun, I decided to do a brand new install of simplemachines, import only the content-related tables (none of the logs or settings ones) from the broken database, and see what that did. It worked: none of the posts that were previously missing are missing in this install.

FWIW, there was an option to enable UTF-8 in the installation process, so I tried it twice to see what it did. It made no difference either way. I then tried it again, with all brand-new files freshly unzipped, but this time importing the full dump from the broken database, and the posts disappeared again.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 30, 2014, 10:18:51 PM
Quote
Sooooo for fun, I decided to do a brand new install of simplemachines, import only the content-related tables (none of the logs or settings ones) from the broken database, and see what that did. It worked: none of the posts that were previously missing are missing in this install.

FWIW, there was an option to enable UTF-8 in the installation process, so I tried it twice to see what it did. It made no difference either way. I then tried it again, with all brand-new files freshly unzipped, but this time importing the full dump from the broken database, and the posts disappeared again.

Wow.  I love seeing a solution come together.  If the Known World had you folks working in the lab, I think they'd have a Rash vaccine by now! 
Title: Re: Bugs and things to fix
Post by: Eich on December 30, 2014, 10:35:13 PM
Sooooo for fun, I decided to do a brand new install of simplemachines, import only the content-related tables (none of the logs or settings ones) from the broken database, and see what that did. It worked: none of the posts that were previously missing are missing in this install.

FWIW, there was an option to enable UTF-8 in the installation process, so I tried it twice to see what it did. It made no difference either way. I then tried it again, with all brand-new files freshly unzipped, but this time importing the full dump from the broken database, and the posts disappeared again.
Wait, so... we have a solution?  Or does the problem still have a chance of happening?
Title: Re: Bugs and things to fix
Post by: hushpiper on December 30, 2014, 11:27:54 PM
Well--it's progress, anyway. I've narrowed it down to a single db table: the settings table. If I import a shiny clean version of that table from a fresh install into a broken version of the site, bam, the posts show up. Problem solved.

The issue is that doing that screws with... all kinds of things. The theme, in particular, goes all screwy because it's both installed and not installed at the same time. Post counts go wonky, member counts go wonky. So I really don't want to do it on the live site. If possible, I'd prefer to see if I can fiddle with it and find the precise settings entry that's causing the problem so we can spot fix it instead of brute forcing it and causing who-knows how many problems. Will report back when I have more info. :)
Title: Re: Bugs and things to fix
Post by: JoB on December 31, 2014, 05:46:36 AM
I've narrowed it down to a single db table: the settings table. [...] The issue is that [reinitializing it] screws with... all kinds of things. The theme, in particular, goes all screwy because it's both installed and not installed at the same time. Post counts go wonky, member counts go wonky.
I take it, then, that that table's holding data about the global forum's settings, rather than the users'? Like ... (the recent changes to) the profanity filtering ... ?

[Puts elaborate theory about SMF UTF8 conversion and the DB holding both pre- and post-conversion versions of posts and SMF doing on-demand conversion back into the mental drawer]
Title: Re: Bugs and things to fix
Post by: hushpiper on December 31, 2014, 10:25:23 AM
I take it, then, that that table's holding data about the global forum's settings, rather than the users'? Like ... (the recent changes to) the profanity filtering ... ?

[Puts elaborate theory about SMF UTF8 conversion and the DB holding both pre- and post-conversion versions of posts and SMF doing on-demand conversion back into the mental drawer]

*stares at you*

Holy son of a ever-[insert long-winded string of things for that filter to work on here]-!

Yes. Yes, the profanity filters are stored in the settings table. And they are one of a handful of entries (along with member counts, post counts, newest user, etc) that I completely ignored when I went through that table row-by-row last night to try to see which one was making the difference. Went to the settings and took out the most recent addition to that filter: problem solved. Posts are back.

And holy bleep this is like Kiss Kiss Bang Bang, where in all the stories the detective has two cases but by the end they turn out to be the same case, cuz guys! Guys! This is what was causing the issue Sunny was talking about (http://ssssforum.pcriot.com/index.php?topic=10.msg15259#msg15259) where words like "reciprocating" turn into "recipussycating" and so on. The substitution was treating the *'s used to bleep out bad words as wildcards. I can only assume this was causing some kind of strange bug with its post conversion that possibly we should let SMF know about, just in case. JoB, you'd probably have more relevant ideas than me.

Gonna change the news line to let people know.
Title: Re: Bugs and things to fix
Post by: Piney on December 31, 2014, 10:50:10 AM
Three cheers for hushpiper and JoB, forum heroes!  ;D  Really glad to see this all came together well.
Title: Re: Bugs and things to fix
Post by: Richard Weir on December 31, 2014, 10:53:26 AM
Hurray! Hurray! Hurray!

Thanks and congrats to HP and Job!
Title: Re: Bugs and things to fix
Post by: Eich on December 31, 2014, 11:07:56 AM
You two are a regular crime solving duo!  This is amazing!  And it was solved before the new year, too!   
Waaaaaaah!  :D

JoB, if you want admin status too, just say so (I'll try to get new titles for the both of you.  Solovei suggested "Slayer of Silence," which I quite like.).  Thanks so much guys, all of forumdom is in your debt, and you will be welcomed into the halls of Forum-Valhalla!
Title: Re: Bugs and things to fix
Post by: Solovei on December 31, 2014, 11:18:49 AM
Yaaaaay you guys are amazing! I could hug both of you right now! :D
Title: Re: Bugs and things to fix
Post by: Fen Shen on December 31, 2014, 11:33:10 AM
Great work and thank you so much! You are an awesome duo! :)
Title: Re: Bugs and things to fix
Post by: Nimphy on December 31, 2014, 11:37:51 AM
The Forum's Second Crisis (if the spammers can be counted as the First) is now behind us, thanks to our detectives! Yay!

EDIT: Now that I think of it, maybe it could be the third. There's still that time when Eich forgot to log in...
Title: Re: Bugs and things to fix
Post by: Sunflower on December 31, 2014, 12:24:17 PM
Yaaaaay you guys are amazing! I could hug both of you right now! :D

Yes!  It's a New Year's Eve miracle.  Laurel crowns of victory for both of you!  Thanks so much!

Signed,

A grateful (and verbose) writer of posts and PMs
Title: Re: Bugs and things to fix
Post by: JoB on December 31, 2014, 02:07:45 PM
*stares at you*
Holy son of a ever-[insert long-winded string of things for that filter to work on here]-!
So far for why I didn't inquire about the profanity filter - the other recent change besides the UTF-8 topic - right from square one ... :-X

The substitution was treating the *'s used to bleep out bad words as wildcards. I can only assume this was causing some kind of strange bug with its post conversion that possibly we should let SMF know about, just in case. JoB, you'd probably have more relevant ideas than me.
Ehhh you might want to note that, while I can guess my way to how some application interfaces with the semi-known field of SQLDBs, I've never touched SMF (or any other forum software) and have no idea whatsoever what those profanity filter rules might actually look like. (Right now, I'm wondering how regex-style "*"s even can act as wildcards, given that DBs typically use "%" and the "*"s were in the texts rather than the filter expressions ... !?)

JoB, if you want admin status too, just say so
You, too, should take note of my actual level of ignorance (e.g., I have no idea what functions admin status even would unlock in the first place) before handing me the keys to the Minuteman silo ... !

(I'll try to get new titles for the both of you.  Solovei suggested "Slayer of Silence," which I quite like.)
Considering that the actual result (for now?) is that the profanity filter is back to its original overzealousness, "Four-Star Chaperone" might be more accurate ... ;)

I could hug both of you right now! :D
... I didn't know they make arm extensions. >:D

[Makes Mikkel look like a bantamweight fighter]
Title: Re: Bugs and things to fix
Post by: hushpiper on December 31, 2014, 03:36:02 PM

I'm totally doing the "the clues were right in front of me all along!" thing right now. :P I was scouring through the code just yesterday, I saw the censorText references over and over and--nope, didn't think it was important. Lesson learned: when working on two issues at once, don't be afraid to assume they're related.

As for the question about how it can use regex-style * as wildcards instead of DB-style %... I don't think the database is actually involved here. As far as I can tell, the post information is stored in the database uncensored: when a page loads, it calls the display.php file which calls the load.php file, which pulls the information from the database and runs it through the censorText routine which--dun dun dun!--uses regular expressions. And, apparently, doesn't filter them properly for special characters within the text to be filtered. (Or maybe it does? I'll be honest, the code in that section make my eyes cross. Maybe it only has problems when you try to loop filters like Eich's substitution spell was doing.)

Why that then zeros in on 64-character links of all things, I don't know--I saw some link scrubbing routines in another file, but I think those were meant to be preparatory to inputting into the db and thus unrelated? Either way, there's very little error catching written into the load/display sections, so presumably it hit the censorText routine, ran into problems and failed to finish loading the post but continued anyway--leading to blank posts and no error logs.

Yay theories?

The issue with the over-strict profanity filter is easy enough to fix though, assuming I understand the issue correctly. So far we've been bleeping out bad words with asterisks, which have the downside of apparently also acting as wildcards. (Which is a cool thing that could probably be exploited, actually...) Assuming looping filters is permissable, all we'd have to do is replace * with a character that doesn't have special uses in regex, like - maybe. In the meantime, subject to further tweaking, I've checked the option to have it replace whole words only, so pussycat is safe while p**** should be bleeped. :)

P.S. Ooooohhh I love the sound of Slayer of Silence! It's all cool and mythological whilst also being goofily over the top. Trust Solo to come up with the best titles!
Title: Re: Bugs and things to fix
Post by: Sunflower on December 31, 2014, 03:36:21 PM
*stares at you*

Holy son of a ever-[insert long-winded string of things for that filter to work on here]-!

And holy bleep this is like Kiss Kiss Bang Bang, where in all the stories the detective has two cases but by the end they turn out to be the same case, cuz guys! Guys! This is what was causing the issue Sunny was talking about (http://ssssforum.pcriot.com/index.php?topic=10.msg15259#msg15259) where words like "reciprocating" turn into "recipussycating" and so on.
The substitution was treating the *'s used to bleep out bad words as wildcards. I can only assume this was causing some kind of strange bug with its post conversion that possibly we should let SMF know about, just in case. JoB, you'd probably have more relevant ideas than me.

Haha, I guess that makes me the crazy old neighbor in the detective novel "Case Histories" (http://www.amazon.com/Case-Histories-Novel-Kate-Atkinson/dp/0316033480) who keeps pestering the police with calls about her cat going missing and the bad smell coming from her back yard...
"Case Histories" is a terrific story, by the way.  I can't say much about it without ruining some of the surprises, but it manages to be funny, terrifying, and touching all at once.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 31, 2014, 03:55:48 PM
I'm totally doing the "the clues were right in front of me all along!" thing right now. :P I was scouring through the code just yesterday, I saw the censorText references over and over and--nope, didn't think it was important. Lesson learned: when working on two issues at once, don't be afraid to assume they're related.

The issue with the over-strict profanity filter is easy enough to fix though, assuming I understand the issue correctly. So far we've been bleeping out bad words with asterisks, which have the downside of apparently also acting as wildcards. ... In the meantime, subject to further tweaking, I've checked the option to have it replace whole words only, so pussycat is safe while p**** should be bleeped. :)

P.S. Ooooohhh I love the sound of Slayer of Silence! It's all cool and mythological whilst also being goofily over the top. Trust Solo to come up with the best titles!

All hail our newly crowned Slayer of Silence!  In the words of guest artists Simon and Garfunkel: (https://www.youtube.com/watch?v=4fWyzwo1xg0)

...(I)n the naked light I saw
Ten thousand people, maybe more
People talking without speaking
People hearing without listening
People writing songs that voices never share
And no one dared
Disturb the sound of silence

Fools said I, you do not know
Silence like a cancer grows
Hear my words that I might teach you
Take my arms that I might reach you
But my words like silent raindrops fell...
And echoed in the wells of silence.


I wish I could think of a way to reciprocate your great (and totally unpaid!) efforts.  In the meantime, I will send out some job applications, check the multiplication on my tax records, and otherwise use all the p****cation words I can think of!   ;)
Title: Re: Bugs and things to fix
Post by: JoB on December 31, 2014, 08:26:32 PM
Let's see whether this gets posted, the one I'm trying to send in the "Health & ..." thread runs into a 404 ...

Edit: This works, the other still hits the wall of "You don't have permission to access /index.php on this server." ...

Edit2: It's again a content dependent problem in posting. ::)

Edit3: The trigger is the (unmasked used of the) word "p e n i c i l l i n". :(
Title: Re: Bugs and things to fix
Post by: Richard Weir on December 31, 2014, 08:49:31 PM
Try wrapping the problematic content in [ code] brackets?
Title: Re: Bugs and things to fix
Post by: Sunflower on December 31, 2014, 09:11:32 PM
Let's see whether this gets posted, the one I'm trying to send in the "Health & ..." thread runs into a 404 ...

Edit2: It's again a content dependent problem in posting. ::)

Edit3: The trigger is the (unmasked use of the) word "p e n i c i l l i n". :(

I saw that too, JoB.  I tried naming the antibiotic Alexander Fleming discovered, and got the same error message.  I changed it to "pen-cillin" and it worked.

So it looks like our Forum-Censor is getting a swelled head.  No longer is it enough to replace naughty words with "p****" -- it blocks our messages altogether. 

I wonder if it's a coincidence that the naughty word the Forum is (presumably) confusing "pen-cillin" with also starts with P...?
Title: Re: Bugs and things to fix
Post by: JoB on December 31, 2014, 09:33:21 PM
I wonder if it's a coincidence that the naughty word the Forum is (presumably) confusing "pen-cillin" with also starts with P...?
I'd assume that the match in the swear word library actually startes with "peni" ...

Furthermore, *I* wonder whether there's a browser plugin to automate rainbow-ing penicillin and its ilk ... ? >:D
Title: Re: Bugs and things to fix
Post by: Sunflower on December 31, 2014, 09:48:07 PM
I'd assume that the match in the swear word library actually startes with "peni" ...

Furthermore, *I* wonder whether there's a browser plugin to automate rainbow-ing penicillin and its ilk ... ? >:D

So does this mean we can't say "penitentiary" and similar words?  Or only if we make every letter a different color?  (I'd really like a browser plugin that could do *that*!)
Title: Re: Bugs and things to fix
Post by: Eich on December 31, 2014, 10:02:27 PM
I'd assume that the match in the swear word library actually startes with "peni" ...

Furthermore, *I* wonder whether there's a browser plugin to automate rainbow-ing penicillin and its ilk ... ? >:D
That word isn't censored.  That's just biology, which I trust everyone to be mature about.  Plus, it's not exactly like it sounds good when used as an insult, so I don't see anybody calling names like that.
Title: Re: Bugs and things to fix
Post by: Sunflower on December 31, 2014, 10:46:21 PM
That word isn't censored.  That's just biology, which I trust everyone to be mature about.  Plus, it's not exactly like it sounds good when used as an insult, so I don't see anybody calling names like that.

Huh.  Good to know the Forum-Censor doesn't have an oversized Index of Forbidden Words.  But in that case, why would "pen-i-cillin" trigger a complete message failure?  It's not even the Silence problem that the P-word triggered.  Is the site allergic to certain antibiotics?   ;)

Out of curiosity, how does the Forbidden Words thing work?  Does SMF offer a list of typical "bad words" (presumably starting with George Carlin's Seven Deadly Words) and the admin can use the list and/or add to it? 
 ???  If you think it wouldn't be wise to discuss this in public, that's fine. 
Title: Re: Bugs and things to fix
Post by: hushpiper on January 01, 2015, 01:24:33 PM
Hmmm. You're getting a 403 error on the word pen-icillin? *tests to see if she gets it as well* Yup, it's reproducible. I know you guys have been talking about it in that thread for a while, have you seen a 403 error on that word before? And is anybody seeing this happen with any other words? (I think Kex was saying something the other night but there was too much New Years partying going on.)

On SMF's censor, it's blank to start with and you put in a list of words you don't want on one side, and what you want them censored to on the other. It's pretty simplistic, really. There's no built-in list of words for it to use, and certainly pen-icillin isn't one of the forbidden words.

ETA: I killed that setting change I did before, that made it only censor whole words. Made no difference on the 403 issue. Gonna set up my mirror of the site again for playing with.
Title: Re: Bugs and things to fix
Post by: JoB on January 01, 2015, 03:05:18 PM
have you seen a 403 error on that word before?
I don't think I've ever tried to use it in the forum before ...

And is anybody seeing this happen with any other words? (I think Kex was saying something the other night but there was too much New Years partying going on.)
Back to fuzzballing ...


Penicillinsurrogatextraktfabrikationsanlagenwartungstechnikerverzweiflungsgrund

Looks like the trigger's exactly to have a word starting with penicillin (case insensitive) in the raw data ...
Title: Re: Bugs and things to fix
Post by: Sunflower on January 01, 2015, 05:18:22 PM
Great analysis, JoB!  It seems like a workaround to the 403 problem is pretty easy... Until There's A Cure (tm).

I got repeated 403 errors about 10 days ago, when I was trying to send someone a PM.  It didn't involve pen-icillin (I never had the occasion to use that word on the Forum till now).  However, since we were discussing health issues, I used the word "pill." Could it be another P-word?

EDIT:  No, "pill" seems to publish without a problem.
Well, now that we know to be on the alert, and we're saving copies of any text we post/PM, it shouldn't be too hard to catch other instances of the 403 problem if it recurs. 
Title: Re: Bugs and things to fix
Post by: hushpiper on January 04, 2015, 12:47:33 PM
Small development: under the theory that there was some sort of anti-pharmacy-spam measure at fault in the 403 mystery, I did some testing and found that via-gra also triggers the issue, as does cia-lis (though it's not consistent). So it does look like an anti-spam filter of some kind, though frankly not a very good one. :P Eich, did you put anything like that in place at any point?

Additionally, attempting to preview a post with one of those words in it also redirects you to a 403, which is useful for troubleshooting at least.
Title: Re: Bugs and things to fix
Post by: Eich on January 04, 2015, 01:07:11 PM
Small development: under the theory that there was some sort of anti-pharmacy-spam measure at fault in the 403 mystery, I did some testing and found that via-gra also triggers the issue, as does cia-lis (though it's not consistent). So it does look like an anti-spam filter of some kind, though frankly not a very good one. :P Eich, did you put anything like that in place at any point?

Additionally, attempting to preview a post with one of those words in it also redirects you to a 403, which is useful for troubleshooting at least.
Nope.  That must've been there from the beginning.
Title: Re: Bugs and things to fix
Post by: hushpiper on January 04, 2015, 01:18:53 PM
Might be something on the host's end, to prevent spam/hacking via form submissions and protect their servers. The mirror of the site on my webhost doesn't appear to have that issue. *shrugs*
Title: Re: Bugs and things to fix
Post by: JoB on January 04, 2015, 01:59:36 PM
Might be something on the host's end, to prevent spam/hacking via form submissions and protect their servers. The mirror of the site on my webhost doesn't appear to have that issue. *shrugs*
The pcriot server has a reverse proxy sitting in front of it - Varnish (https://www.varnish-cache.org/), to be precise. If the filter's not on the server itself or part of SMF, it's either the proxy or some intrusion prevention system ...

Quick web search doesn't turn up anything, but I'm afraid that "varnish" and "poisoncillin" aren't very specific keywords ...

P.S.: I seem to be unable to provoke a 403 by SMF itself, it just redirects me to the homepage.

P.P.S.: It is outside the forum server:

Code: [Select]
$ host ssssforum.pcriot.com
ssssforum.pcriot.com has address 198.91.81.5
ssssforum.pcriot.com mail is handled by 0 ssssforum.pcriot.com.

$ ( echo "GET /index.php HTTP/1.1" ; echo "Host: foo.bar.baz" ; echo "Connection: close" ; echo "" ; sleep 10 ) | telnet 198.91.81.5 80
[...]
HTTP/1.1 200 OK
[...]
Via: 1.1 varnish-v4
[...]
Domain document root not found.
Connection closed by foreign host.

(Note that if this request had reached the forum server in spite of raw IP and mangled Host: header, it should have displayed the login page.)

Code: [Select]
$ ( echo "GET /index.php?foobar=$EVIL_WORD HTTP/1.1" ; echo "Host: foo.bar.baz" ; echo "Connection: close" ; echo "" ; sleep 10 ) | telnet 198.91.81.5 80
[...]
HTTP/1.1 403 Forbidden
[...]
Connection: close

00151
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
[...]
Title: Re: Bugs and things to fix
Post by: hushpiper on January 04, 2015, 05:57:41 PM
Whoooooa I didn't know about that trick! *blinks the stars out of her eyes*

After poking around I'm pretty well convinced that it's mod_security doing it, not varnish. They've probably got SecFilterScanPOST turned on. When I get home I'll log in to the server and see if I can fiddle to get that turned off, though I wouldn't be surprised if the host's blocked those kinds of .htaccess shananigans. :P
Title: Re: Bugs and things to fix
Post by: JoB on January 05, 2015, 09:09:10 AM
After poking around I'm pretty well convinced that it's mod_security doing it, not varnish. They've probably got SecFilterScanPOST turned on.
Seeing that we're not getting the 1.x default "deny" code of 500, but the 2.x's of 403, you might want to try SecRequestBodyAccess (https://github.com/SpiderLabs/ModSecurity/wiki/Reference-Manual#SecRequestBodyAccess) as well ... ?
Title: Re: Bugs and things to fix
Post by: hushpiper on January 05, 2015, 10:18:55 AM
No go I'm afraid. Here's the code I used fwiw (plus several variations on it):

Code: [Select]
<IfModule mod_security.c>
  SecRuleEngine Off
  SecFilterInheritance Off
  SecFilterEngine Off
  SecFilterScanPOST Off
  SecRequestBodyAccess Off
</IfModule>

But as I feared, they appear to be disallowing those .htaccess directives (which is only sensible of them)--or else those mod_sec rules aren't the cause. One of those things. :P
Title: Re: Bugs and things to fix
Post by: JoB on January 05, 2015, 12:34:58 PM
Well, what do we do, then? Mnenhy (https://addons.mozilla.org/en-US/thunderbird/addon/mnenhy/) and ROT-13? WebPG (https://addons.mozilla.org/en-US/firefox/addon/webpg-firefox/) and a shared keypair? >:D

[Is in a cypherpunk (http://en.wikipedia.org/wiki/Cypherpunk) mood]
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on January 05, 2015, 11:17:38 PM
Ummmm I don't know if this is just me, but all the Norwegian flag icons have been replaced with:
(http://www.shadowfantasy.com/packages/Varjohaltia.jpg)
Title: Re: Bugs and things to fix
Post by: Eich on January 05, 2015, 11:25:39 PM
Ummmm I don't know if this is just me, but all the Norwegian flag icons have been replaced with:
(http://www.shadowfantasy.com/packages/Varjohaltia.jpg)
That is incredibly bizarre.  So, to you, I'm now learning... lonely elf man?
Not happening on my end...

Also, Hush and JoB, magic problem solving dream team of the century:  Pessi has been unable to log in for a while.  She said:
Quote
Yeah, I've been getting "Forbidden" for almost a week now every time I try to post something on the foorum. Can read what others post though
  I checked her profile and didn't find anything out of the ordinary.  Is this something we can try to fix, or should I ask for more specific information from her in the comments?
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on January 05, 2015, 11:33:21 PM
That is incredibly bizarre.  So, to you, I'm now learning... lonely elf man?
Not happening on my end...

Oh.
Yep, Lonely Elf Man is suddenly the forum's most popular language to learn... O___O
It's a bit funny... But I'll try seeing if it changes..

This is what it looks like:
(http://i60.tinypic.com/wi3wjd.jpg)
Maybe it's different on my laptop?
Title: Re: Bugs and things to fix
Post by: Sunflower on January 06, 2015, 12:05:19 AM
Ummmm I don't know if this is just me, but all the Norwegian flag icons have been replaced with:
(http://www.shadowfantasy.com/packages/Varjohaltia.jpg)

This is Varjohaltia's icon.  He just joined the Forum today, (http://ssssforum.pcriot.com/index.php?action=profile;u=359) and has made exactly one post (that we know of). 

I doubt he wields enough dark magic to do this deliberately.  OTOH, about an hour ago I *did* share with him tips on how to create language flags in his Forum profile (i.e. : country : ) and he promptly did so.  Could a software glitch somehow have caught onto the new flags on his profile?

EDIT:
I'm seeing everyone's Norwegian flags like normal:  :norway:. 

Owl, maybe something's messing up your account?  Seems like several of us are having small, spotty problems.  Poor Pessi can't post at all.  And I can't post some things on first try.  I got the 403 bug notice once this evening, but mostly it was just white screens.  However, nothing's been eaten like before.  I always save text before posting now, and usually just going back a screen and hitting Post again works.
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on January 06, 2015, 01:06:42 AM
The Norway/Lonely Elf Man thing is fixed :) whoo! X'D
Title: Re: Bugs and things to fix
Post by: Nimphy on January 06, 2015, 04:40:12 AM
Owl, I've been seeing your avatar as a tiny Australian flag since yesterday.
Title: Re: Bugs and things to fix
Post by: JoB on January 06, 2015, 05:48:17 AM
Ummmm I don't know if this is just me, but all the Norwegian flag icons have been replaced
Hmm. I don't see any mixup right now, and where the pictures in question do show up, they have very dissimilar pathes/filenames, so I cannot quite imagine them getting mixed up in the filesystem. Hushpiper, you have seen what a post looks like in the database - any chance that in that raw format, included images are referenced by some ID that needs to be resolved by another table lookup (which would IMHO be much more likely to replace one image with an existing other one than some URL garbling would)?

Also, Hush and JoB, magic problem solving dream team of the century:  Pessi has been unable to log in for a while. [...] I checked her profile and didn't find anything out of the ordinary.  Is this something we can try to fix, or should I ask for more specific information from her in the comments?
Sounds quite like the mod_security issue, you just posted the username without a problem, if it's truly logging in that doesn't work, my first guess would be that the password triggers the Filter of Despair (That Looks at the Entire POST Data). Does trying to log in with an empty password "work" (i.e., yield a proper "login denied")?

If not, my next suggestion would be to delete all cookies that the browser may have stored for the forum. I have seen "random" session IDs turning out to include four letter words ... ::)
Title: Re: Bugs and things to fix
Post by: Sunflower on January 06, 2015, 01:15:21 PM

Sounds quite like the mod_security issue, you just posted the username without a problem, if it's truly logging in that doesn't work, my first guess would be that the password triggers the Filter of Despair (That Looks at the Entire POST Data). Does trying to log in with an empty password "work" (i.e., yield a proper "login denied")?


Ohhh!  As Patient Zero for the P-Word Problem, now I get it!  Her password may be something like "Pessi-catapult" and that would have the same effect as my "complication."

Or worse, "pen-icillin"...   ;)
Title: Re: Bugs and things to fix
Post by: Nimphy on January 06, 2015, 02:19:33 PM
Ohhh!  As Patient Zero for the P-Word Problem, now I get it!  Her password may be something like "Pessi-catapult" and that would have the same effect as my "complication."

Or worse, "pen-icillin"...   ;)
You were not Patient Zero... I had the same problem with my PMs, but didn't bother to say anything. It was more amusing than anything, really.
Title: Antibiotic Allergy
Post by: Sunflower on January 06, 2015, 02:25:16 PM
Dang it, the P-Word problem is still going.

I was writing a PM using the word "pen-icillin" (in fact, describing this problem to my correspondent).  It got eaten.  Grrrr.   >:(  (I got the usual 404 error message:  "You don't have permission to access /index.php on this server."  I can send you a screenshot, but you probably already have examples.)

Luckily, I am now compulsive about copying and saving text before I hit "Send."  So I didn't lose the message.  And I was able to test several variants. 

Now I'm pretty sure the *only* trigger was the antibiotic's name in full -- not long URLs, quoting forum threads, or anything else.  (I didn't try "V!agra" or "C-alis," though.)

Meanwhile, I'm having occasional problems sending.  This is a lesser issue:  When you hit "Send," the screen goes white.  But when you go back via browser to your previous screen, your  PM text is still there (though it may be missing the last few sentences, e.g. back to the last system save or Preview).  Would you like a screenshot of that, the next time it happens?

If it turns out we can't ever name The Antibiotic, that's OK.  We just need to warn people to Save Text compulsively.

Yours for safer text,

Sunflower
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on January 06, 2015, 03:30:46 PM
Owl, I've been seeing your avatar as a tiny Australian flag since yesterday.
D: well, it's not on purpose- I'm not that patriotic! :S

Is it still there?
Title: Re: Bugs and things to fix
Post by: mithrysc on January 07, 2015, 07:57:20 AM
Reposting this here, because noako appears to have gone MIA:

Not really an improvement, but was there any reason the Language learning discussion (http://ssssforum.pcriot.com/index.php?topic=180.msg15611#new) was locked? I've been offline for a few days, and maybe something came up that I missed, so sorry if the answer's really obvious. :-\
Title: Re: Bugs and things to fix
Post by: Eich on January 07, 2015, 08:12:44 AM
Reposting this here, because noako appears to have gone MIA:
Got it.  Not sure why that happened...  :-\
Title: Re: Bugs and things to fix
Post by: Varjohaltia on January 09, 2015, 12:42:58 AM
This is Varjohaltia's icon.  He just joined the Forum today, (http://ssssforum.pcriot.com/index.php?action=profile;u=359) and has made exactly one post (that we know of). 

I doubt he wields enough dark magic to do this deliberately.  OTOH, about an hour ago I *did* share with him tips on how to create language flags in his Forum profile (i.e. : country : ) and he promptly did so.  Could a software glitch somehow have caught onto the new flags on his profile?

...and I just made it through this forum thread, only to find I'm suddenly notorious. Yikes! No, alas, I'm afraid I have no explanation for what might have caused that. I did try a bunch of different BBCode variants for flags ([flag]fi[/flag]) etc. that resulted in nothing happening until being pointed in the correct direction, but that's about as much mucking with things that I tried to do :-o
Title: Re: Bugs and things to fix
Post by: Sunflower on January 09, 2015, 12:53:32 AM
...and I just made it through this forum thread, only to find I'm suddenly notorious. Yikes! No, alas, I'm afraid I have no explanation for what might have caused that. I did try a bunch of different BBCode variants for flags ([flag]fi[/flag]) etc. that resulted in nothing happening until being pointed in the correct direction, but that's about as much mucking with things that I tried to do :-o

Oops, sorry I made you (temporarily) notorious.    :-[

The truth is, this forum develops glitches every so often.  (That's one reason Eich is looking for another host; it wouldn't fix the SMF software problems, but it might fix some issues with overactive bad-word filters.)  It's possible that the problem Owl reported could have stemmed from a problem with her account, not the forum at large or any other poster. 

Meanwhile, did I see in your introduction that you work in network administration?  If so, a secretive group of cyber-superheroes (Eich, Noako, hushpiper, and JoB) may quietly contact you at some point to help answer the Bat-Signal the next time the Forum goes wobbly...
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on January 09, 2015, 07:10:57 AM
Hehehehe it's happened again XD people are now learning the languages of JoB and Piney! As it's probably only on my phone, I can endure it and it goes away eventually: so no fuss needed :3
Title: Re: Bugs and things to fix
Post by: JoB on January 09, 2015, 07:45:05 AM
people are now learning the languages of JoB and Piney!
[Imagines the two current avatars shown next to each other]

Well, it seems that the glitch has a bit of humor, at least. ;)
Title: Re: Bugs and things to fix
Post by: OrigamiOwl on January 09, 2015, 07:56:37 AM
[Imagines the two current avatars shown next to each other]

Well, it seems that the glitch has a bit of humor, at least. ;)
I know, I giggle when I see it....so it's not a baaaaad glitch at least...
Title: Re: Bugs and things to fix
Post by: Sunflower on January 09, 2015, 11:21:32 AM
Another example of our Forum's (or host's) censor working overtime:
It won't let me say "mail-order b-r-i-d-e-s." 

I discovered this when I was facetiously commenting that my parents think everyone on the Internet is a former Nigerian oil minister with millions of dollars to smuggle out of the country, or mail-order.... uh, beautiful companions from former Soviet countries. 

This problem can probably be worked around if we: 1) Train everyone to copy-and-save their content before trying to post; and 2) Alert people that certain terms popular in spam tend to trigger this bug.  (e.g. "pen-icillin," "V!agra.")

But Eich, now that you're the Ruler of a Derelict Airport, are you still considering a different hosting service?
Title: Re: Bugs and things to fix
Post by: Piney on January 09, 2015, 12:57:50 PM
Hehehehe it's happened again XD people are now learning the languages of JoB and Piney! As it's probably only on my phone, I can endure it and it goes away eventually: so no fuss needed :3
[Imagines the two current avatars shown next to each other]

Well, it seems that the glitch has a bit of humor, at least. ;)

Oh my god, I'm a language now! I'm flattered ::) ...That's really hilarious imagining those two together.
Title: Re: Bugs and things to fix
Post by: Solovei on January 10, 2015, 12:14:22 PM
Hello code-wizards! I was trying to edit the forum index (http://ssssforum.pcriot.com/index.php?topic=140.0) and would give me a 403 error if I tried to post OR preview it. I didn't actually even change much, just added the links to the tinychat and IRC rooms.

I've spoken about it to Hushpiper and she seems to think it's the sheer number of links in that post that's causing the issue? Is there a work-around for this, or...?
Title: Re: Bugs and things to fix
Post by: Richard Weir on January 10, 2015, 01:21:26 PM
She could be right. A common feature of spam is a huge number of links, so the anti-spam system that bans peni-cillin could well be banning multiple links.

The way round it would be to have more than one forum index post, each with a number of related links. So, say, "Forum Index - SSSS", "Forum Index - Other". Something like that.
Title: Re: Bugs and things to fix
Post by: Solovei on January 10, 2015, 01:34:55 PM
She could be right. A common feature of spam is a huge number of links, so the anti-spam system that bans peni-cillin could well be banning multiple links.

The way round it would be to have more than one forum index post, each with a number of related links. So, say, "Forum Index - SSSS", "Forum Index - Other". Something like that.
I thought about that, but I woud've had to think about that when I was making the post, and "Reserve" a certain number of posts below the first one to edit later as needed. I don't think you can do that after the fact?
Title: Re: Bugs and things to fix
Post by: Richard Weir on January 10, 2015, 04:32:45 PM
A moderator can lock the thread so nobody can reply to it, which will leave it free for you to add extra posts as and when necessary. (Your old thread would need to be deleted to avoid confusion.)

It would be easier if you had moderator status, then you could lock/unlock it at will.
Title: Re: Bugs and things to fix
Post by: Eich on January 10, 2015, 04:51:44 PM
There's no admin setting that limits the number of links allowed in a post, that I could find.  I could try editing your post for you, and if that works, I would know if I missed something when I was searching around.  Do you want to try PMing your update over to me with some instructions?

Also, while I was there, I changed the max number of recipients for PMs to 20, because 10 was rather low.
Title: Re: Bugs and things to fix
Post by: Sunflower on January 10, 2015, 04:58:55 PM

... I changed the max number of recipients for PMs to 20, because 10 was rather low.

Thanks!  Now I can invite more people to the rank-promotion "receptions."   :)
Title: Re: Bugs and things to fix
Post by: Eich on January 10, 2015, 05:03:59 PM
Thanks!  Now I can invite more people to the rank-promotion "receptions."   :)
That was part of why  :)
Title: Re: Bugs and things to fix
Post by: JoB on January 11, 2015, 09:40:46 AM
There's no admin setting that limits the number of links allowed in a post, that I could find.
That doesn't surprise me, since the symptom of getting a 403 page is the one where we suspect mod_security, not SMF itself, to be the showstopper ...
Title: Re: Bugs and things to fix
Post by: Unlos on January 11, 2015, 04:33:23 PM
I've tried a couple of times to PM Sunflower the list of links found on the following link: https://www.dropbox.com/s/5rtnacqvlvkegmn/List%20of%20songs.txt?dl=0, something that has earned me the forbidden error almost all the time. I had some luck breaking it to pieces and sending only a few links at a time, trying first to send the five first links on the list. This worked, so I got bold and PM'ed six links - getting the 403 error again. So, back to five links again - this worked - then the next five links - which gave me the forbidden message again. I fear I have fallen prey to seeing connections where there are none so I gave up. Is there anything in that list that should trigger the error message?
Title: Timing Out
Post by: Sunflower on January 11, 2015, 04:36:44 PM
A few minutes ago, I got a new error message while writing a PM:
"You have timed out."  (The whole text of the PM *and* all addressee info disappeared.  Luckily, I had copied the text.)

I didn't have the PM open that long -- maybe 10-12 minutes, which is certainly less than other times I've been laboring over a long PM.

Could this be related to problems I've been having for the last 48 hours accessing this Forum?  When I hit the Fan-Forum button on the main comic page, the browser spins for about 60 seconds, then times out.  If I just close that browser tab and start fresh, it still often doesn't load.  But if I hit the "Refresh" key on the browser tab that timed out, generally it'll load immediately. 

EDIT:
Aaaargh, the "Timed Out" problem happened again!  I was PM'ing Unlos just now, with the PM open barely 5 minutes and no elaborate links etc. -- and it STILL went blank!

The poor dumb Forum seems to be buckling under the strain of being used intensely...
Title: Re: Timing Out
Post by: Nimphy on January 11, 2015, 04:44:33 PM
A few minutes ago, I got a new error message while writing a PM:
"You have timed out."  (The whole text of the PM *and* all addressee info disappeared.  Luckily, I had copied the text.)

I didn't have the PM open that long -- maybe 10-12 minutes, which is certainly less than other times I've been laboring over a long PM.

Could this be related to problems I've been having for the last 48 hours accessing this Forum?  When I hit the Fan-Forum button on the main comic page, the browser spins for about 60 seconds, then times out.  If I just close that browser tab and start fresh, it still often doesn't load.  But if I hit the "Refresh" key on the browser tab that timed out, generally it'll load immediately.

Everything she said. I've been experiencing it all day and almost lost a message because of it.
Title: Re: Bugs and things to fix
Post by: Sunflower on January 11, 2015, 05:53:42 PM
The Time Out problem has happened several more times today.  4-5 minutes seems to be the threshhold.

Given my notoriously long and link-dense PMs (which generally take more than 5 minutes to write!), "I think what we have here is a failure to communicate."   (https://www.youtube.com/watch?v=452XjnaHr1A)
Title: Re: Bugs and things to fix
Post by: Sigrid Marie on January 11, 2015, 06:12:25 PM
I've experienced the Time Out problem as well (I was not as smart as some of the others and didn't copy my writing, but luckily I have a very good memory for these things), and additionally all messages I've received up until today (admittedly not very many, but still) were eaten by the internet
Title: Re: Bugs and things to fix
Post by: Sunflower on January 11, 2015, 06:21:27 PM
I've tried a couple of times to PM Sunflower the list of links found on the following link: https://www.dropbox.com/s/5rtnacqvlvkegmn/List%20of%20songs.txt?dl=0, something that has earned me the forbidden error almost all the time.

I had some luck breaking it to pieces and sending only a few links at a time, trying first to send the five first links on the list. This worked, so I got bold and PM'ed six links - getting the 403 error again. So, back to five links again - this worked - then the next five links - which gave me the forbidden message again.

I fear I have fallen prey to seeing connections where there are none so I gave up. Is there anything in that list that should trigger the error message?

I saved Unlos' list as text and then tried PM'ing it back to her.  I omitted every possible permutation of particular links -- but it wouldn't send in any combination.  Grrrr. 

I also tried omitting:
* Every link that involved YouTube; Soundcloud; Vocaroo; Noteflight; or the Forum's own messages -- in case the forum censor objected to links from some specific domain.  That didn't work either.
* The word "peep" -- just in case that's triggering the overactive censor.  No dice.

I give up now.

O Forum-Vanir and Aesir, can you give us any guidance?
Title: Re: Bugs and things to fix
Post by: Richard Weir on January 11, 2015, 08:39:56 PM
Have you tried removing ALL the links? Maybe there is something in the plain text it doesn't like.

Incidentally, I notice that this forum saves the list of unread topics and posts for each user and retains it between sessions. This is a pretty expensive feature in terms of server load, and most forums  give up on it very quickly once they get a reasonable amount of traffic. I suspect that if Eich can turn it off then the stability issues (could not find website, timeouts etc) will go away - until the forum becomes even busier!
Title: Re: Bugs and things to fix
Post by: Piney on January 12, 2015, 01:20:44 AM
Seems like I'm having the same problem as everyone else; I just got the time-out message after ~5 minutes. :/
Title: Re: Bugs and things to fix
Post by: Sunflower on January 13, 2015, 01:23:14 AM
This is a test post to see if the time-out problem affects public forum posts as well as PMs.

EDIT: Nope.  At least this time, I left open the post more than 30 minutes, no problem.
Title: Re: Bugs and things to fix
Post by: Hrollo on January 13, 2015, 11:51:43 AM
I'm getting 403 errors when I try to edit the first post in this thread:

http://ssssforum.pcriot.com/index.php?topic=181.0
Title: Re: Bugs and things to fix
Post by: Solovei on January 13, 2015, 11:55:15 AM
I'm getting 403 errors when I try to edit the first post in this thread:

http://ssssforum.pcriot.com/index.php?topic=181.0
I think you're hitting the same issue I got with editing the forum index - the anti-spam protection thingy sees a post with (what it thinks is) too much links and stops it from going through...
Title: Re: Bugs and things to fix
Post by: Sunflower on January 22, 2015, 09:53:34 PM
We're losing some images -- could it be a hosting problem?  You can see it on the list of emoticons above and the nation/language flags, in particular. 
I just noticed this about 15 minutes ago, i.e. 6:40 p.m. PST on Thursday.
Screenshot of examples below:

(http://i.imgur.com/EXfXX6j.png)
Title: Re: Bugs and things to fix
Post by: Varjohaltia on January 22, 2015, 10:12:15 PM
We're losing some images -- could it be a hosting problem?  You can see it on the list of emoticons above and the nation/language flags, in particular. 
I just noticed this about 15 minutes ago, i.e. 6:40 p.m. PST on Thursday.

That was my post :-) Maybe I should quit posting, if I keep breaking things (even unintentionally)!

Anyhow, I saw the same, and the site randomly would refuse to serve me pages on several threads when trying to move forward a page. Currently both issues seem to be better, though?
Title: Re: Bugs and things to fix
Post by: Sunflower on January 23, 2015, 12:07:26 AM
That was my post :-) Maybe I should quit posting, if I keep breaking things (even unintentionally)!

Anyhow, I saw the same, and the site randomly would refuse to serve me pages on several threads when trying to move forward a page. Currently both issues seem to be better, though?

Yep, they seem fine now.  I don't know enough about hosting to determine whether it's the kind of thing that just clears up on its own.
Title: Re: Bugs and things to fix
Post by: Solokov on January 23, 2015, 06:19:20 PM
Running into a 403 and 404 error over in the general discussion thread.

Quote
403 Forbidden

You don't have permission to access /index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The post has two quotes in it and generally I was talking about the ice on the lake nearby and the wreck that went into it and how I hope origamiowl got the good pain meds and that it didn't end up like my experience where the meds I got does nothing for me in regards to pain.

The page comes up when I try to preview or post the post.



Edit: I think I may have figured it out. Apparently the full name of the pain meds I got when my wisdom teeth got pulled was what was kicking me me over onto the 403 page...
Title: Re: Bugs and things to fix
Post by: Sunflower on January 23, 2015, 06:30:36 PM
Running into a 403 and 404 error over in the general discussion thread.

...I was talking about the ice on the lake nearby and the wreck that went into it and how I hope origamiowl got the good pain meds and that it didn't end up like my experience where the meds I got does nothing for me in regards to pain.

Edit: I think I may have figured it out. Apparently the full name of the pain meds I got when my wisdom teeth got pulled was what was kicking me me over onto the 403 page...

EDIT:

Aha!  Now that I've seen your redacted post, I'm almost certain the pharmaceutical name was the trigger.  We have previously noticed this problem with other prescription drug terms -- pen-icillin, Vi=agra, and so forth.  Eich & Co. think it's probably due to an overactive spam filter, most likely on our host site (i.e. not an SMF software problem).

I'm going to try an experiment here:  O*ycontin.  Oxyc-ontin.

In any event, if this pharma-name thing turns out to be a persistent problem, we may need to put up a warning to avoid using those terms -- as a workaround until or unless we can fix the bug.
Title: Re: Bugs and things to fix
Post by: Solokov on January 23, 2015, 06:55:52 PM
EDIT:

Aha!  Now that I've seen your redacted post, I'm almost certain the pharmaceutical name was the trigger.  We have previously noticed this problem with other prescription drug terms -- pen-icillin, Vi=agra, and so forth.  Eich & Co. think it's probably due to an overactive spam filter, most likely on our host site (i.e. not an SMF software problem).


You'd think a spam filter would just kick you back to the reply screen with a big red message that reads "your post contains word(s) that are against the terms of use"... but no it has to be cryptic about it with a 403 page with a 404 error attached to it. That's the worst kind of page because it's one that simply doesn't give a person any idea what just happened.
Title: Re: Bugs and things to fix
Post by: Sunflower on January 23, 2015, 07:08:50 PM

You'd think a spam filter would just kick you back to the reply screen with a big red message that reads "your post contains word(s) that are against the terms of use"... but no it has to be cryptic about it with a 403 page with a 404 error attached to it. That's the worst kind of page because it's one that simply doesn't give a person any idea what just happened.

I share your frustration.  It's definitely a bug, not a feature.  Even our built-in profanity filter doesn't make a fuss, just quietly replaces the naughty word -- say, "s***" -- with asterisks. 

Eich and his brain trust have been trying to crack the code for a while, with no luck.  Meanwhile, all we can do is warn people about avoiding even non-copyrighted names of first-generation antibiotics that spammers don't even try to sell!  (e.g. pen!cillin)  Let alone any more profitable pharmaceuticals. 


On top of that, I think we're still having problems with posts that have too many or the wrong kind of links.  (Sigh.)  Poor Eich is going to face a long "honey-do" list when he gets back on Monday!
Title: Re: Bugs and things to fix
Post by: Richard Weir on January 23, 2015, 07:12:23 PM
We assume that the spam filter is part of the host server's software. It's probable that it operates by inspecting all packets that are sent to the server, regardless of type, and blocks ANY packets that look like spam. It would be too complex for it to be programmed to understand what the packets contain, so all it can do is send back a generic transfer protocol error code that your browser reports. The server software never sees the dropped packet, so it can't deal with the event in any way at all!
Title: Re: Bugs and things to fix
Post by: Sunflower on January 23, 2015, 07:16:56 PM
We assume that the spam filter is part of the host server's software.

It's probable that it operates by inspecting all packets that are sent to the server, regardless of type, and blocks ANY packets that look like spam. It would be too complex for it to be programmed to understand what the packets contain, so all it can do is send back a generic transfer protocol error code that your browser reports.

The server software never sees the dropped packet, so it can't deal with the event in any way at all!

Interesting theory, Richard. 

In that case, would it be futile to set up a manual spam filter for the pharma/spam terms, which could either asterisk them out as with swearwords, or at least return an error message to the writer, as Solokov suggested?
Title: Re: Bugs and things to fix
Post by: Richard Weir on January 24, 2015, 02:53:39 PM
Yes, that would be the case.

However, there is a big gap between theory and actuality and that one may well be wrong. Maybe, if Eich and co work at it long enough, they will discover that the forum software is attempting to access a misplaced resource in the wrong directory, and that is causing the error. Or something!
Title: Re: Bugs and things to fix
Post by: JoB on January 24, 2015, 03:47:30 PM
Maybe, if Eich and co work at it long enough, they will discover that the forum software is attempting to access a misplaced resource in the wrong directory, and that is causing the error.
That's why, as part of my experimentation, I threw "naughty words" at the server in such a way that the request wouldn't go to the forum s/w in the first place. They still triggered the error, so that very likely happens before SMF ever receives the data.
Title: Proposed 403 problem warning
Post by: Sunflower on January 24, 2015, 06:42:56 PM
That's why, as part of my experimentation, I threw "naughty words" at the server in such a way that the request wouldn't go to the forum s/w in the first place. They still triggered the error, so that very likely happens before SMF ever receives the data.

So IIUC, our *host*'s sensitivity to pharma/spam terms is what's causing the 403 problem.  Nothing to do with SMF.  Yes?

Would it make sense to issue a general warning (either in the "News" slot at the top of the page, or via sticky at the top of this board) to all posters, to avoid the 403 problem by not using the proper name of any prescription meds?  (And any other known trigger terms.*)

I realize that would only be a workaround till we actually find a fix.  But at least it would spare posters some time and effort.  (Or would explain to frustrated posters why the forum ate their work!)

Just a suggestion.  We'd probably want Eich and hushpiper to weigh in first, plus anyone else who's interested.

P.S.  Hmmmm.  The host won't let me say "Russ!an br!des" either.  The 404 errors stopped the instant I took out the original term.
Title: Re: Bugs and things to fix
Post by: FinnishViking on January 24, 2015, 07:04:16 PM
Might be an idea to make a wholly new section of the forums just for the news so they would easy to find and people would be more inclined to notice them since some may not be intrested on venturing to this part for that.

This also provides you guys a good platform to give news about new changes like promotions to mod and things like that, maybe a tread to name the new people that joined during the week?
Title: Re: Proposed 403 problem warning
Post by: JoB on January 24, 2015, 07:19:42 PM
So IIUC, our *host*'s sensitivity to pharma/spam terms is what's causing the 403 problem.  Nothing to do with SMF.  Yes?
That's what I'ld conclude from the experiment's result, yes. Though I have to brandish Occam's Razor a bit to get there. ;)

Would it make sense to issue a general warning (either in the "News" slot at the top of the page, or via sticky at the top of this board) to all posters, to avoid the 403 problem by not using the proper name of any prescription meds?  (And any other known trigger terms.*)
Considering where new forum users come from, and how likely they are to start posting about their health issues before even having caught up with currently active threads :P , I'ld say it'ld be a tad more sensible than the current link back to the actual comic. 8)
Title: Forum and Website Discussion
Post by: Sunflower on January 24, 2015, 07:26:03 PM

Considering where new forum users come from, and how likely they are to start posting about their health issues before even having caught up with currently active threads :P , I'ld say it'd be a tad more sensible than the current link back to the actual comic. 8)

Why, JoB, are you casting aspersions on the nice people who read the Guardian?   ;)

(Actually, I can imagine that even the Guardian -- which I gather is relatively highbrow among British daily papers, at least compared to the Sun and Daily Mail -- gets a lot of horrid trolling on its online comment pages, as Hrolfr testified.  The Washington Post, which I read online, also attracts a relatively educated, affluent audience... and its comment pages are nonetheless full of horrid, lowbrow insults and nutty stuff.)
Title: Re: Forum and Website Discussion
Post by: JoB on January 24, 2015, 07:32:42 PM
Why, JoB, are you casting aspersions on the nice people who read the Guardian?   ;)
No, I'm saying that new users of the forum are likely to have been pointed to it on Minna's site, and unlikely to have much use for the link pointing back to it on the forum's top right very often.
Title: Re: Bugs and things to fix
Post by: StellersJayC on January 24, 2015, 11:14:07 PM
Um, here's an interesting one: I'm having text that looks like the below appear in various places around the forum. The first time it happend was when I refreshed the update page. Since then it has... Inserted itself into various posts on the General Discussion Thread. It looks like this, but is much, much longer:

|??5k"???Z???0?G?G+Uz1????Xs??l_k????Ap??,,j,Zvb???|?*???r??lB=??z/~? ???#?t?-q????x????)??{H??? ??7v?n=??%??n7?????Q|M????????*??n?p?\f?p\.?)??m????T??61hJ{0^7x?`F9?%??TT#\????Z?Kr0??`?r?,??*?L????? ^Us"??\?<&4?K?????2Y%??w??1UN??_??d"?U){????z??s,1???H??V?C`?%?F?Wz?8e7#V# ??Q&3p4??!?qJ?O??lc??]??=d?H??oc^?!??\X.%?P~Bng?TT????} q`???e$0?y7?rm???1[Pd?q0??????Q??%I0?I???1sV?(?G????:???d?U?.aD??,???y2%??,???\?I??Fl?]9G??$?H?0_q[??U??#.?"AÃ?,?vL???Y??????l%???$4&#???????J?c??wN?+w?ew?js%??Z.\?" $]??}l?raUc???A)?R??vA$???L??????9?p???]:???z??0??8??L?#&?\'hjB?x??????r???n?4P? j??@?I0?'?+?\?x???T?S??a?!!-?z???85d?CW??E?|q??x,.D???c???Tb ?_??#????M}:]?/p??e?z???8 p??????t6? ?I6?j72=mdq??T ?i???M5???@????#D   ???K!??t??1??U?6a?1?H&??U?\8?(?qL${??*?V?E???h&%?E>8s??Uo.R???? \?{+??&Ie MmeE   ??$?????u???uG?mOu?D??H?@c??/7N????)?B???|V?R%?3+é???\??!??)?t{?5T!\O?nm"D?_??? +cZ??} ?qfk?UQC??&)J\?ee???tzB??(?5?SN?H?\;a? na?a? ?m ?????& ?^_I?Yr =?@?B?   ? ??lB?r_2?0?lA????;Ax??U?:}?q???v? zSJ???'??R2???K*??9??(????e?*?W?=????(??39?j???&??4?3??¦??'?\^?JP??Q??U??|??????5???s?aXJ[F??{Q? ?)?????L??X???@XF?j??5?N?"????[?%??#Y|

EDIT: Replace the question marks with boxes and the smilies with two more boxes and you have a fairly good idea of what it looks like.
Title: Re: Bugs and things to fix
Post by: Pessi on January 27, 2015, 03:06:38 AM
I get "Forbidden" every time I try to post in the vocaroo thread. I've vocaroo'ed the Finnish SSSS names for starfallz and can't post them now :(
Title: Re: Bugs and things to fix
Post by: Richard Weir on January 27, 2015, 01:26:42 PM
It appears that the site's webhosting company runs an anti-spam program that intercepts ALL communications to their server and blocks packets that contain certain words. Known examples are the names of various proprietary drugs such as pen-icillin, and lots more.

The easiest way round this is to create a document on the web somewhere and PM a link to it for starfallz. There are other ways, but they all involve a lot of trial and error.
Title: Re: Bugs and things to fix
Post by: undefined_ on January 30, 2015, 06:12:52 AM
There seems to be a problem with the password reset system.
I created an account a few days ago (undefined (http://ssssforum.pcriot.com/index.php?action=profile;u=391)), but couldn't log in (incorrect password). I thought the password was correct, but I tried resetting it anyway.
It didn't send an email. I tried resetting it a few times using my username and email address, but still nothing. I checked the spam folder, there's nothing there.
I think it might be my email address: I'm using a Gmail address with subaddressing (it has a + in it).
Title: Re: Bugs and things to fix
Post by: Nimphy on January 30, 2015, 07:26:29 AM
There seems to be a problem with the password reset system.
I created an account a few days ago (undefined (http://ssssforum.pcriot.com/index.php?action=profile;u=391)), but couldn't log in (incorrect password). I thought the password was correct, but I tried resetting it anyway.
It didn't send an email. I tried resetting it a few times using my username and email address, but still nothing. I checked the spam folder, there's nothing there.
I think it might be my email address: I'm using a Gmail address with subaddressing (it has a + in it).

Ah, many have that problem. You could ask Eich to directly restore your old password and email you the new one, if you want your old account (I did so)
Title: Re: Bugs and things to fix
Post by: Eich on January 30, 2015, 10:41:44 AM
There seems to be a problem with the password reset system.
I created an account a few days ago (undefined (http://ssssforum.pcriot.com/index.php?action=profile;u=391)), but couldn't log in (incorrect password). I thought the password was correct, but I tried resetting it anyway.
It didn't send an email. I tried resetting it a few times using my username and email address, but still nothing. I checked the spam folder, there's nothing there.
I think it might be my email address: I'm using a Gmail address with subaddressing (it has a + in it).
I've reset your password.  Check your email and follow the instructions!  :)
Is it okay with you if I delete the "Undefined_" account?
Title: Re: Bugs and things to fix
Post by: undefined on January 30, 2015, 07:04:52 PM
I've reset your password.  Check your email and follow the instructions!  :)
Is it okay with you if I delete the "Undefined_" account?
Thanks! :)
Yeah, you can delete that account, I don't need it any more.
Title: Can't access Forum at all
Post by: Sunflower on February 04, 2015, 11:58:53 PM
FYI, admins:  At least two Disqus posters can't reach the Fan-Forum site at all.  Is there any reason to think it could be us, not their computers/whatever?

MG 
I actually can't get on the forum for some reason, which is why I keep blurting out comments.
... I have no [Forum] account, but that isn't my problem. The site literally won't load on my screen, so I'm afraid the error is on my end.

Not Me 
My computer gave me "the blue screen of death" when I visited the forum today ( ? )
Title: Re: Can't access Forum at all
Post by: Fimbulvarg on February 05, 2015, 07:47:16 AM
Not Me 
My computer gave me "the blue screen of death" when I visited the forum today ( ? )
That sounds like a computer problem, not a forum problem.
Title: Naughty words
Post by: Sunflower on February 07, 2015, 06:37:06 PM
Aaargh.  The forum's weird censor has NOW decreed that the card games "po-ker" and "Texas Ho-ld Them" are verboten.   >:(

I kept getting the 404 error message when I tried to post something innocuous in the Art Museum thread.  Process of elimination ID'd the triggers.  I can see why our unwanted Net Nanny might think the terms are spam-errific, but it's getting MIGHTY intrusive...!
Title: Re: Bugs and things to fix
Post by: victrixia on February 17, 2015, 07:07:23 AM
Okay, I'll just test this thing here so I can see the network routing. Oxycod-one. Aspirin. Advil. Lemsip.

edit. Lol, not spammy enough? And I think I misspelled Oxy-codone the first time. Okay, let's bring in the big guns. Ephe-drine. Via-gra.  Vico-din.

And a 403  Forbidden it was. Looking at the network routing, it indeed blocks any posts with spammy words even before they reach the server, it looks at the content and if it spots forbidden words, it just returns a 403, which your browser then renders as the error message. If the server returns a 200, then you get access to the actual site, but otherwise nope. The 404 not found attached means that the server doesn't provide the default explanation file (its status is 'not found').

Basically there's nothing you can really do about this apart from switching to another forum provider, or advising people that when they get this error message, they should look through their posts for any words that might be considered spam. What a crude way of handling things! But I guess it has to be, since spambots often behave like regular users. :/

(Also the forum is really lazy about updated message database queries! It requires a separate refresh to see the new content, and sometimes previously added content seems to disappear when you reload. Talk about skimping on bandwidth.)

edit. are you duckING kidding me it reverted back to uncorrected spelling XDDD)
Title: Re: Bugs and things to fix
Post by: Koeshi on February 17, 2015, 09:42:24 AM
Judging by what Richard said its an issue with the host server, rather than the forum.  SMF is a pretty common forum system, I don't think they would have an anti-spam system like that in place that couldn't be turned off, there are too many different interest groups out there for that to be a practical thing to include in their product.
Title: Re: Bugs and things to fix
Post by: Sunflower on February 17, 2015, 12:26:58 PM
Great analysis!  I don't think we've had the technical plumbing under the "naughty words" problem explained so clearly.

Your conclusion, that we can only fix this by changing forum hosts, is one our admins have been thinking for a while.  It sounds like until we can change hosts, we really have no options beyond what we're already doing -- warning posters to avoid potential spam terms.

Thanks for sharing your computer skills!


And a 403  Forbidden it was. Looking at the network routing, it indeed blocks any posts with spammy words even before they reach the server, it looks at the content and if it spots forbidden words, it just returns a 403, which your browser then renders as the error message. If the server returns a 200, then you get access to the actual site, but otherwise nope. The 404 not found attached means that the server doesn't provide the default explanation file (its status is 'not found').

Basically there's nothing you can really do about this apart from switching to another forum provider, or advising people that when they get this error message, they should look through their posts for any words that might be considered spam.

What a crude way of handling things! But I guess it has to be, since spambots often behave like regular users. :/
Title: Re: Bugs and things to fix
Post by: victrixia on February 17, 2015, 06:43:38 PM
Judging by what Richard said its an issue with the host server, rather than the forum.  SMF is a pretty common forum system, I don't think they would have an anti-spam system like that in place that couldn't be turned off, there are too many different interest groups out there for that to be a practical thing to include in their product.

Koeshi is actually probably right and it's the host server, not the forum server. My bad, I wasn't incredibly clear separating those two. But there's no way to tell what the forum server does, if it's the host server blocking posts, since they never reach the forum in the first place.
Title: Re: Bugs and things to fix
Post by: victrixia on February 18, 2015, 02:20:42 PM
Quote
Unwary  Sunflower • 4 minutes ago
I am getting a 508 error when I attempt to connect. could I get a direct link?

That's a new one...? 508 means the incoming traffic is exceeding the resources allocated to you by the host, either the CPU, RAM or simultaneous processes limit. Basically, even if the bandwidth would be enough, the amount of traffic is too much for your share of the host server's hardware. That's an error code you don't see every day! :D

My favourite is this though:

 (https://c2.staticflickr.com/8/7006/6508102407_a4de65687b.jpg)
Title: Re: Bugs and things to fix
Post by: JoB on February 18, 2015, 03:22:29 PM
My favourite is this though:
The cat's there to implement blackhole routing (http://en.wikipedia.org/wiki/Null_route) for IPoAC (http://en.wikipedia.org/wiki/IP_over_Avian_Carriers)? :P
Title: Re: Bugs and things to fix
Post by: victrixia on February 18, 2015, 04:54:49 PM
The cat's there to implement blackhole routing (http://en.wikipedia.org/wiki/Null_route) for IPoAC (http://en.wikipedia.org/wiki/IP_over_Avian_Carriers)? :P

XDDDDD yes.
Title: 508 Resource Overload error code
Post by: Sunflower on February 18, 2015, 07:17:59 PM
I've gotten the 508 error twice now, once yesterday and then just now. 

(http://i.imgur.com/hNTC1Lp.png)

Growing pains, I'm sure.  In a way, this is good -- a sign of our expanding popularity.  But before long we may need to form a bucket-brigade to help Eich expand and/or move our host site.

I don't remotely have the tech skills to be useful, but does anyone else?  Our Admin and his two "right-hand warriors" are really short on free time right now.
Title: Re: Bugs and things to fix
Post by: victrixia on February 19, 2015, 06:18:44 AM
I've gotten the 508 error twice now, once yesterday and then just now. 

(http://i.imgur.com/hNTC1Lp.png)

Growing pains, I'm sure.  In a way, this is good -- a sign of our expanding popularity.  But before long we may need to form a bucket-brigade to help Eich expand and/or move our host site.

I don't remotely have the tech skills to be useful, but does anyone else?  Our Admin and his two "right-hand warriors" are really short on free time right now.

Alright, good of you to post the error message too, so basically this really is what I first suspected and not the other option ('Infinite loop' - those happening on their own would be bad code :P ). If this starts to be a recurring issue, you can look into switching hosts or getting a larger package - but those tend to cost more money, too. Still, it wouldn't hurt to look into competing options. You'd just have to have some statistics of your general server load, the peaks, and what your host package entails right now and at what price. Moving hosts is a big operation, though by no means undoable.

If this was just a regular site and not a forum, I would look into tweaking the code so the end user gets more stuff cached and save resources that way, but by the way comments behave I get the feeling that's what's already happening. Then again there might be other ways to do that as well, but I'm not yet so familiar with those ^^

Anyway, while the error is annoying, it won't break anything, it just tells your visitors that they have to wait a bit outside while other customers get too drunk and have to be tossed out no wait -
I don't suppose there's the option of attaching custom messages to whenever your host returns an error status code? I've definitely seen those sometime, would help people understand what's going on.
Title: Re: Bugs and things to fix
Post by: P__ on February 22, 2015, 07:11:58 AM
just got an error 508 too D: it was horrible
(fortunately it didn't last, It worked again as soon as I refreshed)

too many SSSS fans for the forum's good :'( ;D
Title: Re: Bugs and things to fix
Post by: jayen_aitch on March 03, 2015, 01:34:15 PM
I sometimes get emails about my interests from the forum, which sounds exciting. When I click the link it's never that interesting, because it says: Table 'achamber_ssss.smf_settings' doesn't exist

I don't think I have an interest in that anyway.
Title: Re: Bugs and things to fix
Post by: JoB on March 03, 2015, 06:05:56 PM
When I click the link it's never that interesting, because it says: Table 'achamber_ssss.smf_settings' doesn't exist
Something tells me that it's the future server, which is currently in its setup and testing phase, that sends you those e-mails ...
Title: Re: Bugs and things to fix
Post by: hushpiper on March 04, 2015, 12:03:43 AM
Probably the new server, yes. Although it's funny, that table does exist--perhaps you happened to click the link while I was fiddling with the database. Anyway, we'll look at that closer after the move, if it persists.
Title: Re: Bugs and things to fix
Post by: curiosity on March 04, 2015, 03:18:00 PM
Is it just me, or Owl's kittie (that adorable furball) suddenly turned into some scheme? Same result when I check from my computer and my phone.

(http://i60.tinypic.com/2rh5obt.png)

It may be some little bug that will disappear soon, perhaps?
Title: Re: Bugs and things to fix
Post by: Eich on March 04, 2015, 04:18:07 PM
Is it just me, or Owl's kittie (that adorable furball) suddenly turned into some scheme? Same result when I check from my computer and my phone.

(http://i60.tinypic.com/2rh5obt.png)

It may be some little bug that will disappear soon, perhaps?
That's... oddly specific.  I'm still getting a picture of the cat. 

At first glance, I thought this was a picture of something I had a test on yesterday.  o_o
Title: Re: Bugs and things to fix
Post by: curiosity on March 04, 2015, 04:59:37 PM
That's... oddly specific.  I'm still getting a picture of the cat. 
At first glance, I thought this was a picture of something I had a test on yesterday.  o_o

The cat is back now. Fake alarm, seems to be. Sorry for disturbing  :P
Title: Re: Bugs and things to fix
Post by: Koeshi on March 11, 2015, 12:52:38 PM
Don't know if anyone else has experienced this and it is not a major bug but...

Every time I log in for the past couple of days once logged in I am taken to a (seemingly) random thread, rather than the forum homepage.  Has anyone else noticed this?
Title: Re: Bugs and things to fix
Post by: Fen Shen on March 11, 2015, 01:28:29 PM
Yes, that happens to me too from time to time. It is usually not a totally random thread I am taken to, but one with new replies. Apart from that I haven't found out a pattern yet.
Title: Re: Bugs and things to fix
Post by: JoB on March 11, 2015, 01:32:37 PM
Every time I log in for the past couple of days once logged in I am taken to a (seemingly) random thread, rather than the forum homepage.  Has anyone else noticed this?
No such effect here, I always end up on the same page you get when clicking "Home" in the top bar, the topics list with the grey/red SSSS logos. (I would prefer being taken to the "Show unread posts since last visit" page directly, but that's just one click, anyway.)

How do you get to the login page in the first place? Never-changing bookmark, or some other method? Could you try deleting all cookies for the forum site, just in case?
Title: Re: Bugs and things to fix
Post by: Fen Shen on March 11, 2015, 01:45:21 PM
I usually type the url into the browser (firefox). And I don't think it has something to do with cookies because my cookies are deleted after each session.
Title: Re: Bugs and things to fix
Post by: JoB on March 11, 2015, 02:18:36 PM
I usually type the url into the browser (firefox).
That invokes autocompletion, and IIUC Firefox prefers to autocomplete into the most frequently used URL, which may change. Or do you ignore the autocompletion and type the entire thing?
Title: Re: Bugs and things to fix
Post by: Koeshi on March 11, 2015, 04:16:48 PM
No such effect here, I always end up on the same page you get when clicking "Home" in the top bar, the topics list with the grey/red SSSS logos. (I would prefer being taken to the "Show unread posts since last visit" page directly, but that's just one click, anyway.)

How do you get to the login page in the first place? Never-changing bookmark, or some other method? Could you try deleting all cookies for the forum site, just in case?

Can't be that, happens on the incognito browser I use at work.
Title: Re: Bugs and things to fix
Post by: Fen Shen on March 11, 2015, 04:49:46 PM
Quote from: JoB
That invokes autocompletion, and IIUC Firefox prefers to autocomplete into the most frequently used URL, which may change. Or do you ignore the autocompletion and type the entire thing?

At home, I use autocompletion from time to time, but at work I type the whole URL.
Title: Re: Bugs and things to fix
Post by: JoB on March 11, 2015, 04:58:43 PM
Can't be [cookies], happens on the incognito browser I use at work.
At home, I use autocompletion from time to time, but at work I type the whole URL.
... 'fraid I'm stumped for the moment, then. :(
Title: Re: Bugs and things to fix
Post by: Sunflower on March 13, 2015, 08:34:38 PM
This may be either a bug or an, ah, "undocumented feature."

I was trying to track down one of my 100s of PMs containing a certain word -- let's say "skald."  I ran the search feature in the PMs, and it showed me half-a-dozen messages containing that word.  I recognized the message I wanted, and clicked on it. 

It refused to open the message, saying "You don't have access to this part of the forum."

However, when I went back back through time (e.g. 6 screens out of 15) and found the message manually, it opened just fine.

Is there some reason why I wouldn't be able to open a message directly from Search Results?

If that *is* a known behavior of SMF, no biggie.  I was just wondering whether this is yet more evidence of how overburdened our current server is.  (The Forum loads reeeeallly sloooowlllly for me.  And from time to time I get the "cannot display b/c resources are overloaded" error message.)
Title: Re: Bugs and things to fix
Post by: Eich on March 14, 2015, 12:12:23 AM
This may be either a bug or an, ah, "undocumented feature."

I was trying to track down one of my 100s of PMs containing a certain word -- let's say "skald."  I ran the search feature in the PMs, and it showed me half-a-dozen messages containing that word.  I recognized the message I wanted, and clicked on it. 

It refused to open the message, saying "You don't have access to this part of the forum."

However, when I went back back through time (e.g. 6 screens out of 15) and found the message manually, it opened just fine.

Is there some reason why I wouldn't be able to open a message directly from Search Results?

If that *is* a known behavior of SMF, no biggie.  I was just wondering whether this is yet more evidence of how overburdened our current server is.  (The Forum loads reeeeallly sloooowlllly for me.  And from time to time I get the "cannot display b/c resources are overloaded" error message.)
With a message like that, it's probably forum related.  If it persists after the move, could you let me know?
Title: "Domain Document Root Not Found"
Post by: Sunflower on March 16, 2015, 02:48:11 AM
I've gotten this error message (screenshot below) 6-7 times in the last 15 minutes.  It crops up when I try to visit a new board or go back to the forum's Home.

It usually goes away after I refresh once or twice.  (Or I wouldn't be posting now...)
Hopefully, it's just a sign of lack of capacity and will go away once we move servers.

(http://i.imgur.com/SJ2QADJ.png)
Title: Re: Bugs and things to fix
Post by: Fen Shen on March 26, 2015, 07:01:48 AM
I just got the very same error message when I tried to login. After refreshing two times, it vanished and I could access the forum. Hm...
Title: Re: Bugs and things to fix
Post by: Mayabird on April 09, 2015, 09:31:54 PM
Testing testing.  I was trying to post on the regular SSSS board and kept getting errors.

Edit:  Yep, just happened again:

Quote
Forbidden

You don't have permission to access /index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Title: Re: Bugs and things to fix
Post by: Richard Weir on April 10, 2015, 10:19:33 AM
This is the webhosting company's anti-spam feature at work. Their servers intercept our posts even before the forum software sees us, and if they don't like what we are posting it throws back the "you don't have permission ..." error message.

Things that trigger it are large numbers of links, and a lot of spammy words such as v1agra, pn1cillin, and so on. If you search this tread you will see some more examples.

Try posting just the beginning of your message, then edit it to add more bits until you get the error. The last bit you add will be the bit the anti-spam doesn't like! (But what you posted before will still be there.)
Title: Re: Bugs and things to fix
Post by: Koeshi on April 10, 2015, 11:01:10 AM
Is there still a move to another host planned?
Title: Re: Bugs and things to fix
Post by: Richard Weir on April 10, 2015, 02:41:51 PM
Yes, but it depends on volunteers working out how to run the transition to the new server and software version, which is taking time. Hushpiper has been running many dummy-runs of the process and is getting there, but has been quiet for a while, due to "real life has been bonkers".
Title: Re: Bugs and things to fix
Post by: Mayabird on April 10, 2015, 08:05:26 PM
I see now.  Thanks, Richard Weir!
Title: Re: Bugs and things to fix
Post by: LooNEY_DAC on April 11, 2015, 06:40:57 AM
So, Sunflower posted in the comments how the Forum's local time is supposed to match your location, but mine has always been EST/EDT, though I'm decidedly in CA. Is this me not using it right, or what?
Title: Re: Bugs and things to fix
Post by: curiosity on April 11, 2015, 08:01:42 AM
So, Sunflower posted in the comments how the Forum's local time is supposed to match your location, but mine has always been EST/EDT, though I'm decidedly in CA. Is this me not using it right, or what?

Have you set the time offset among the settings? If you haven't, go to Profile -> Modify profile -> Look and Layout. It's right there, you can auto-detect the time zone.
(If you've done that already, sorry for the useless post)
Title: Re: Bugs and things to fix
Post by: Sunflower on April 11, 2015, 10:05:30 AM
Have you set the time offset among the settings? If you haven't, go to Profile -> Modify profile -> Look and Layout. It's right there, you can auto-detect the time zone.
(If you've done that already, sorry for the useless post)

Ohhh.  I wonder if the Forum's *default* timezone setting is Eastern Standard Time, because that's where our Admin/Founder (Eich) is.  I don't remember modifying my profile to reflect my personal time zone, but I joined so long ago that I *wouldn't* remember either way. 

If EST is the default, then I may have misjudged Ooo-La-La's actual time zone...
Title: Spam thread
Post by: Sunflower on April 17, 2015, 01:03:57 PM
Hi, Eich.  A spammer crept in with a long incoherent thread, here:  http://ssssforum.pcriot.com/index.php?topic=399.0

UPDATE:  Eich instantly did the right thing:  KILL IT DEAD. 
Title: Re: Bugs and things to fix
Post by: Richard Weir on April 25, 2015, 11:28:46 AM
Odd: the forum doesn't seem to remember my login from one session to the next. Perhaps the cookie recipe needs adjusting?
Title: Re: Bugs and things to fix
Post by: curiosity on April 25, 2015, 11:34:28 AM
Odd: the forum doesn't seem to remember my login from one session to the next. Perhaps the cookie recipe needs adjusting?

Happens to me too when I follow the link to the forum on Minna's site. But everything's fine when the link is chosen from bookmarks or typed manually.
Title: Re: Bugs and things to fix
Post by: hushpiper on April 25, 2015, 11:46:07 AM
Odd: the forum doesn't seem to remember my login from one session to the next. Perhaps the cookie recipe needs adjusting?

Happens to me too when I follow the link to the forum on Minna's site. But everything's fine when the link is chosen from bookmarks or typed manually.

I suspect this is because the link on Minna's site doesn't include the https at the beginning, and login cookies have been set to https-only (for security). I'm considering putting a redirect to https for the site, which would resolve that. In the meantime, try just typing in https://ssssforum.com in your browser bar and see if it works properly then.

ETA: I've added in that redirect, so if you come to a non-https version of any page it should redirect to https. This adds a little bit to page load times, so it's still a good idea to update your bookmarks, but should help avoid problems with login cookies.
Title: Re: Bugs and things to fix
Post by: Richard Weir on April 25, 2015, 11:58:58 AM
In the meantime, try just typing in https://ssssforum.com in your browser bar and see if it works properly then.

Yup. That fixes it. Thanks! :)
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on May 06, 2015, 03:15:05 PM
Hi, Eich.

Would you please update the Comic M!x link for the Final Four?  It's still pointing to the 8-way elimination.

vr, RODB.
Title: Re: Bugs and things to fix
Post by: Piney on May 07, 2015, 06:38:08 PM
Echoing RODB and not knowing a better place to say this, can you update the ComicMix link again please?
Title: Re: Bugs and things to fix
Post by: Unwary on June 01, 2015, 09:30:38 PM
Alt tabbed into my pms and had the following visual glitch. it flickered around as I scrolled before finally leaving.
http://sta.sh/01n29hwpwiwl
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 10, 2015, 06:47:20 AM
I dunno if it is the site or not, but some threads, when I open them makes me download weird files. it worked mostly on my tablet pc (I use it desktop mode), and now on laptop it happened once.
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 10, 2015, 08:06:28 AM
I dunno if it is the site or not, but some threads, when I open them makes me download weird files. it worked mostly on my tablet pc (I use it desktop mode), and now on laptop it happened once.

wait, maybe this is my devices, I checked, and only those treads are doing this, where I can find links, and both my tablet or laptop is not fully having all flash and such things and probably it is, if someone is more expert with computers, they should tell me what it actually is or my thought is right.
I am sorry!
Title: Re: Bugs and things to fix
Post by: Solovei on June 10, 2015, 12:20:23 PM
wait, maybe this is my devices, I checked, and only those treads are doing this, where I can find links, and both my tablet or laptop is not fully having all flash and such things and probably it is, if someone is more expert with computers, they should tell me what it actually is or my thought is right.
I am sorry!
I tried to find the post where Hushpiper explained this, but I don't remember what thread it's in right now.
I get the same thing if I visit a thread on my tablet that happens to have some embedded videos in it. IIRC, these files aren't harmful in any way and are just little cache files. You can delete them if you want.
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 10, 2015, 12:40:17 PM
I tried to find the post where Hushpiper explained this, but I don't remember what thread it's in right now.
I get the same thing if I visit a thread on my tablet that happens to have some embedded videos in it. IIRC, these files aren't harmful in any way and are just little cache files. You can delete them if you want.
thank you, now I understand this a bit. (I also saw it mostly in the fanvideo thread, and the music thread, so yeah)
sorry for disturbing
Title: Re: Bugs and things to fix
Post by: Solovei on June 10, 2015, 12:46:28 PM
thank you, now I understand this a bit. (I also saw it mostly in the fanvideo thread, and the music thread, so yeah)
sorry for disturbing
No no, it's no problem at all! :) That's what this forum is for!
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 13, 2015, 09:14:48 AM
No no, it's no problem at all! :) That's what this forum is for!
and do you know how to fix it? it is kind of annoying I can't see any videos in the replies, but it downloads these files. (on laptop at least)
Title: Re: Bugs and things to fix
Post by: Solovei on June 13, 2015, 11:36:18 AM
and do you know how to fix it? it is kind of annoying I can't see any videos in the replies, but it downloads these files. (on laptop at least)
Okay I went and found the bit where Hushpiper talked about this...
Here's the two relevant posts:
https://ssssforum.com/index.php?topic=314.msg30705#msg30705
https://ssssforum.com/index.php?topic=314.msg30907#msg30907

I could send her a PM and ask on the status of that fix, if you want?
Title: Re: Bugs and things to fix
Post by: Guardian G.I. on June 14, 2015, 07:45:52 AM
Something's wrong with the search function, especially when searching for stuff in a single thread - it brings up only 50 results (a single page) in every thread. For example, try going to the fanart thread (https://ssssforum.com/index.php?topic=35.4095) at the SSSS board and look up the names of the main characters.
It's definitely not a quirk of SimpleMachinesForum software, because there's no such problem at other forums running SMF.
Title: Re: Bugs and things to fix
Post by: Eriaror on June 14, 2015, 09:53:58 AM
I believe that's intended behavior:
If you're using the quick-search box on the right of the navigation bar when you're viewing a thread, it only searches the contents of that thread. When you use it from a board view, it searches that board, when you use it from the main page, only then it searches on the whole forum. If you want to search the whole forum for something, I recommend the dedicated search page (https://ssssforum.com/index.php?action=search).


Edit: Oh, now I see it... Lalli being mentioned only 30 times in the Art Museum is not possible... something is wrong here...
Title: Re: Bugs and things to fix
Post by: hushpiper on June 17, 2015, 11:35:10 AM
and do you know how to fix it? it is kind of annoying I can't see any videos in the replies, but it downloads these files. (on laptop at least)

Annoying, isn't it? Sadly there will probably not be a fix anytime particularly soon, since it would require custom PHP coding that's a bit above my knowledge. I'll be contacting the youtube embed extension's author and asking him about it at some point though. My apologies!
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on June 17, 2015, 11:39:06 AM
Annoying, isn't it? Sadly there will probably not be a fix anytime particularly soon, since it would require custom PHP coding that's a bit above my knowledge. I'll be contacting the youtube embed extension's author and asking him about it at some point though. My apologies!
I'm getting the same issue on an Android tablet (Kindle Fire)- it happens with some embedded pictures too. I think it's something to do with the way the Android OS handles these embedded files, but I'm an absolute novice with PHP so I can't help I'm afraid.
Title: Re: Bugs and things to fix
Post by: hushpiper on June 17, 2015, 12:04:18 PM
I'm getting the same issue on an Android tablet (Kindle Fire)- it happens with some embedded pictures too. I think it's something to do with the way the Android OS handles these embedded files, but I'm an absolute novice with PHP so I can't help I'm afraid.

Hmm, if you could point out a particular page that's doing that, and the name of the file that's getting downloaded, I'd appreciate that. It's probably something to do with flash, same as with the youtube thing, but I'd wanna confirm it's not a separate issue.
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on June 17, 2015, 05:40:16 PM
Hmm, if you could point out a particular page that's doing that, and the name of the file that's getting downloaded, I'd appreciate that. It's probably something to do with flash, same as with the youtube thing, but I'd wanna confirm it's not a separate issue.
Okay, so I tested it on page 2 of the 'Music in Your Language' thread (https://ssssforum.com/index.php?topic=489.msg42164#msg42164)
A download prompt came up for every video, and when I clicked 'confirm' it downloaded a .swf file for each video.
These were in the format, for example, Gsdp2zSCjY.swf, where the video linked here:
was concerned, so https://www.youtube.com/watch?v=-x would give me x.swf.
Seems to be that the unique identifying part of each for the embedded Youtube videos was encoded as a .swf file on my tablet, but I don't have the slightest idea why.
Clicking on the files just gave me a generic 'cannot open file' message, and I still couldn't open the videos (they showed up as blank spaces), plus I was spammed with download requests again. Curiouser and curiouser, said Alice.
Okay, so I've also noticed that some of the images (such as some flags in people's signatures, and weirdly every one of the formatting buttons for when you post a reply, showed up as generic 'image not found' pictures, but were still usable.
I don't have a clue why all this happened, but I assume it's some quirk of the particular brand of Android used on the Kindle Fire.
EDIT: After googling .swf files, they appear to be related to Flash. (https://en.wikipedia.org/wiki/SWF)
I'm assuming that embedded Youtube videos use Flash and the OS didn't like it, or misinterpreted them.
Title: Re: Bugs and things to fix
Post by: Koeshi on June 18, 2015, 05:45:23 AM
.swf are shockwave flash files.  Should be able to play them through web browsers and some media players, that said it is a file type that doesn't get used much outside of online videos so don't be surprised if there are problems playing it without downloading codec packs.
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 18, 2015, 02:33:42 PM
I dunno how to fix on tablet, but I accidentally fixed on laptop, which had same problem. I just downloaded adobe flash????

but I dunno what to do with tablet. it can open youtube vids, but not if it is embed on the forum.....
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 25, 2015, 01:09:33 PM
I am unsure it is a bug or not, but I turned of the email notifications (I guess) but i still get emails, how can I turn it off then, if that does not do anything? can you fix that?
Title: Re: Bugs and things to fix
Post by: Sunflower on June 25, 2015, 02:49:48 PM
I am unsure it is a bug or not, but I turned of the email notifications (I guess) but i still get emails, how can I turn it off then, if that does not do anything? can you fix that?

Are you unsure if you actually turned off the e-mail notifications?  Would you mind trying it again, and tell us what you did?  Screenshots would help.  Thanks!
Title: Re: Bugs and things to fix
Post by: Krisse Kovacs on June 25, 2015, 09:20:01 PM
Are you unsure if you actually turned off the e-mail notifications?  Would you mind trying it again, and tell us what you did?  Screenshots would help.  Thanks!
well, thanks, I went back, all settings were right, but for some reason, one topic was added to send me notification (I also realized why only from that topic I kept getting emails since i turned it off)
I deleted that and now hopefully it is okay. if not, I will tell.
Title: Re: Bugs and things to fix
Post by: viola on June 30, 2015, 10:29:29 AM
Ok I don't know if this is just me or what, but instead of the little green squares next to people's names when they are online I see little german flags. Also for some strange reason the little green square is showing up as one of the happyfaces. I am currently viewing on safari on my iphone 4 if that helps any. I took screen shots but I can't post pictures from my phone easily.
Title: Re: Bugs and things to fix
Post by: Sunflower on June 30, 2015, 10:35:49 AM
Ok I don't know if this is just me or what, but instead of the little green squares next to people's names when they are online I see little german flags. Also for some strange reason the little green square is showing up as one of the happyfaces. I am currently viewing on safari on my iphone 4 if that helps any. I took screen shots but I can't post pictures from my phone easily.

Hmm, I'm not seeing the problem on my iPhone 4.  Have you tried refreshing the browser?
Title: Re: Bugs and things to fix
Post by: viola on June 30, 2015, 10:43:29 AM
Hmm, I'm not seeing the problem on my iPhone 4.  Have you tried refreshing the browser?

Yes. They're still there. I'm going to see if anything happens when I take off the internet. Also some profile pictures are switched. Ana has Haiz's picture and Ana hasn't changed her profile pic. I was just talking to her.
Title: Re: Bugs and things to fix
Post by: viola on June 30, 2015, 10:50:46 AM
I reset my phone and it seems to be back to normal now. I guess it just means I need a new phone :P
Title: Re: Bugs and things to fix
Post by: hushpiper on June 30, 2015, 10:54:28 AM
So, slight bit of news: our forum host is rolling out a new hosting package, and I have the option to upgrade us to it. I'm thinking I won't do it just yet, since it is in beta and bugs are expected, but if it looks promising it's something I'll be considering in the future. First reports are saying it's much faster, and it'd be more easily upgradable if we grow significantly as time goes on (not that we're anywhere near the limits of what our current package can handle!).

I dunno how to fix on tablet, but I accidentally fixed on laptop, which had same problem. I just downloaded adobe flash????

but I dunno what to do with tablet. it can open youtube vids, but not if it is embed on the forum.....

Yeah, that's basically what we figured--youtube requires flash, most mobile browsers (and some laptops) don't have flash support, viewing with flash support fixes it. Would still be nice to have a more graceful fallback for those who don't have flash, but this would require some PHP coding and possibly some back and forth with the plugin author. We'll be looking into it.

Ok I don't know if this is just me or what, but instead of the little green squares next to people's names when they are online I see little german flags. Also for some strange reason the little green square is showing up as one of the happyfaces. I am currently viewing on safari on my iphone 4 if that helps any. I took screen shots but I can't post pictures from my phone easily.

Hmm, that sounds like it could be a cache issue, possibly. Try clearing your cache: http://stackoverflow.com/questions/24682904/how-do-you-clear-image-cache-in-iphone-5s-safari-browser

ETA: Forgot to mention, one of the big changes in the upgraded hosting would be the presence of varnish caching. That could make the forum run way faster, but might also cause bugs. FWIW.
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on June 30, 2015, 11:02:35 AM
I reset my phone and it seems to be back to normal now. I guess it just means I need a new phone :P
Nah, something like that would happen anyway. Although you could use it as an excuse...
Title: Re: Bugs and things to fix
Post by: Curry on June 30, 2015, 12:41:06 PM
I reset my phone and it seems to be back to normal now. I guess it just means I need a new phone :P

iPhone 4 (not even an s oh my god) squad for the WIN!
Although yes, I am trying to trade mine in for a newer model, mainly because mine is so old and broken that it can't download the new ios.
Title: Re: Bugs and things to fix
Post by: hushpiper on July 05, 2015, 03:10:47 PM
Testing a fix for the mobile youtube issue:


ETA: Tentative success, at least on chrome browser on android. Calling everybody with a mobile device--or a device that doesn't run flash--to test it out themselves.
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on July 05, 2015, 04:26:51 PM
Video embeds now work on the Kindle Fire's native browser (Android, but modified) so seems good.

However, it doesn't like the mobile theme much. The unread posts section and all the boards are now displayed in a tiny ribbon about 15 characters wide, so stretches for a long time with all those posts. Also, posts are now displayed *under* people's avatars, with a blank space where it used to be before, to the right of the avatar. The new mobile-friendly icons are there, but only take up about a quarter of the infobar/thing.
Generally, it looks like a mobile theme squashed into a desktop theme.
However, the new theme looks pretty good on my iPhone 5, although the titles for threads are still very narrow and don't use all the available space.
Uh..
Did that help? I'm not sure they were very helpful descriptions. I'll see if I can get some pictures if they weren't.

Redacted, Eriaror previously mentioned it as a known bug (and I'm blind or something) so no issues with the new theme then.
Title: Re: Bugs and things to fix
Post by: viola on July 05, 2015, 07:42:36 PM
Is there a way to view all unread topics on the mobile version like on the desktop version? Also is there a way to switch to the desktop version on a mobile?
Title: Re: Bugs and things to fix
Post by: Trinka on July 06, 2015, 05:19:02 AM
The mobile version of the browser has changed, like, WHAT THE ACTUAL HECK?!?!

Guys, IT LOOKS WEIRD NOW!

Am I experiencing bugs? Does anyone else use their phones to check the forum? Because I am having some issues, check out the screen grabs from my phone:

This is the home screen, where are the logos? how do I know if there are posts I haven't checked?

(https://lh3.googleusercontent.com/oILobzYoZLlx-NFgPxiGlWuc0ew70D0O8Pg4LAfW5K8=w369-h655-no)

The S.S.S.S. thread looks WRONG. All the thread options are jammed on one side! And I can't tell if there are any new posts like in the computer version.

(https://lh3.googleusercontent.com/0K6kwuqRA6ZvJPmN06WayVZDrs0eF5RUnCHvY-92NWA=w369-h655-no)

(https://lh3.googleusercontent.com/9Oh7CPXcEnOiVDimNPJ529Tth7cXqKDLFRsA0ljV9qk=w369-h655-no)

There aren't any pictures to go with user accounts anymore!

(https://lh3.googleusercontent.com/XvNhEnT0myx5SAXffHzTZYcNENc83PvcoglkeD5PTvQ=w369-h655-no)

How do I reply to a topic? I CAN'T, THERE IS NO BUTTON ANYMORE

(https://lh3.googleusercontent.com/YA8aPw2sd63VFim6BklirVxA2OY1pkGWsEs7cq6VffU=w369-h655-no)

HELP GUYS I'M FREAKING OUT

I
NEED
MY
MOBILE
UPPPDDAAATTTEEESSS!!!

*clutches knees and rocks in the corner*
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on July 06, 2015, 05:49:13 AM
And without the avatars to take up space, the text is so widely spread that it's only fit for mice.  Zooming in to readability means scrolling back and forth to read. XP  I'm on a windows phone; I'll try rebooting, because this is just not usable now.  Blecch!
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on July 06, 2015, 06:01:36 AM
OK, I've rebooted & the forum is still just as horribly wonky.  Please UNIMPROVE, or make the desktop version an obvious option to switch to.  It was fine before.
Title: Re: Bugs and things to fix
Post by: Eriaror on July 06, 2015, 06:17:42 AM
Most of the issues experienced are not our fault (http://thumbs.dreamstime.com/z/arrow-signs-not-my-fault-shifting-blame-18471565.jpg), but bugs and/or wrong design decisions in SMF's mod, which is in admittedly in Beta, so it can have bugs and wrong design decisions.

This is the home screen, where are the logos? how do I know if there are posts I haven't checked?
(https://lh3.googleusercontent.com/oILobzYoZLlx-NFgPxiGlWuc0ew70D0O8Pg4LAfW5K8=w369-h655-no)
SMF devs decided to hide that functionality on mobile. Working on undoing that right now.

The S.S.S.S. thread looks WRONG. All the thread options are jammed on one side! And I can't tell if there are any new posts like in the computer version.
(https://lh3.googleusercontent.com/0K6kwuqRA6ZvJPmN06WayVZDrs0eF5RUnCHvY-92NWA=w369-h655-no) (https://lh3.googleusercontent.com/9Oh7CPXcEnOiVDimNPJ529Tth7cXqKDLFRsA0ljV9qk=w369-h655-no)
Known bug in SMF's mod.

There aren't any pictures to go with user accounts anymore!
(https://lh3.googleusercontent.com/XvNhEnT0myx5SAXffHzTZYcNENc83PvcoglkeD5PTvQ=w369-h655-no)
That's weird, I had user avatars when I last checked. Will look into it.

How do I reply to a topic? I CAN'T, THERE IS NO BUTTON ANYMORE
(https://lh3.googleusercontent.com/YA8aPw2sd63VFim6BklirVxA2OY1pkGWsEs7cq6VffU=w369-h655-no)
WHAT. Just... how? Nevermind, checking it... Edit: Looking at your picture for a little longer I realized that you're simply just not logged in there! You aren't logged in on the SSSS Board pic either, that's why there are no little (https://ssssforum.com/Themes/SSSSlight/images/english-utf8/new.gif) tags. :)

Currently there's no option for users to turn off mobile layout, but I can make one real quick if there's demand. ;)
Title: Re: Bugs and things to fix
Post by: viola on July 06, 2015, 06:23:02 AM

Currently there's no option for users to turn off mobile layout, but I can make one real quick if there's demand. ;)

Yes please. And thank you :)
Title: Re: Bugs and things to fix
Post by: Auleliel on July 06, 2015, 07:00:13 AM
Yeah, if it could be turned off until the "bugs" are worked out, that would be nice.
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on July 06, 2015, 09:57:17 AM
Most of the issues experienced are not our fault (http://thumbs.dreamstime.com/z/arrow-signs-not-my-fault-shifting-blame-18471565.jpg), but bugs and/or wrong design decisions in SMF's mod, which is in admittedly in Beta, so it can have bugs and wrong design decisions.
>snip!<
Currently there's no option for users to turn off mobile layout, but I can make one real quick if there's demand. ;)

ObFilk:  Not My Fault, sung by Clam Chowder. ;). Yes please, to the button.  Absolvo te.  ;D
Title: Re: Bugs and things to fix
Post by: hushpiper on July 06, 2015, 10:13:13 AM

Sorry I put the new theme up without letting you know, and that it took me so long to do so! I'm kinda glad that I did though, most of these usability issues wouldn't have occurred to me just from messing around with it on the dev site. An on/off button would be excellent while we're in this transitional period. PM me with whatever you've got when you're ready and I'll slap it up ASAP. :D

Currently the mobile theme comes up when the window you're looking at the site in is smaller than a certain size--I'm kinda wondering if it'd be better from a usability perspective to have certain changes linked to window size (like the smaller header image, so that the page isn't stretched and buttons are a decent size), but others linked to the browser's user agent? *muses*

ETA: fiddling with the mobile mod seems to have fixed the issues with the thread listings being all squashed. Eri's working on the other changes now, like a boss.
Title: Re: Bugs and things to fix
Post by: Eriaror on July 06, 2015, 12:05:46 PM
Making an off button didn't succeed, but we fixed all them bugz! Namely:With these fixes I believe the mobile layout is now usable. Enjoy! :)
(and keep reporting odd things as you stumble across them)
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on July 06, 2015, 12:06:41 PM
Making an off button didn't succeed, but we fixed all them bugz! Namely:
  • Make the new posts stars appear on every layout ✔
  • Make avatars appear on every layout ✔
  • Make avatars have the right size everywhere ✔
  • Fix topic lists and the like getting squeezed ✔
With these fixes I believe the mobile layout is now usable. Enjoy! :)
(and keep reporting odd things as you stumble across them)
*applause*
Title: Re: Bugs and things to fix
Post by: Trinka on July 06, 2015, 01:21:19 PM
Well I feel silly now *blushes profusely*
Sorry for freaking out guys, I just really like the mobility of having the forum in my pocket wherever I go. I'm gonna try the mobile version now (whilst actually being logged in) to see how it looks.
Title: Re: Bugs and things to fix
Post by: hushpiper on July 06, 2015, 01:23:07 PM
Well I feel silly now *blushes profusely*
Sorry for freaking out guys, I just really like the mobility of having the forum in my pocket wherever I go. I'm gonna try the mobile version now (whilst actually being logged in) to see how it looks.

Don't feel silly! We've been working on the mobile theme specifically to help out people like you, so if it's not working for you we do want to know.

BTW guys: also let me know if you see any icons that aren't showing up, for example next to threads in the thread listing. Some of those don't seem to have gotten uploaded properly, so I've just been spot-fixing them where I find them.
Title: Re: Bugs and things to fix
Post by: Trinka on July 06, 2015, 01:29:54 PM
Don't feel silly! We've been working on the mobile theme specifically to help out people like you, so if it's not working for you we do want to know.

I'm responding to this via my phone, it looks so much better now! All of the threads are not pushed up to one side, there are the "new" buttons next to them which is awesome, the different topics now have the stars showing whether or not I have read them; good job with that!

I love how much easier it is to post comments now! All of the options are bigger and fit perfectly into the phone, love how I don't need to zoom in to select emoticons anymore!

Looking much better, thank you for taking care of this so quickly!
Title: Re: Bugs and things to fix
Post by: Auleliel on July 06, 2015, 10:03:24 PM
One tiny thing about the mobile version... On the main forum page could there be a "new replies to your posts" link, like there is on the PC version? That is something I use almost constantly, and I don't want to have to type out the URL every time. :-\

Otherwise, the fixes to the mobile version are great so far. :)
Title: Re: Bugs and things to fix
Post by: viola on July 06, 2015, 10:47:13 PM
One tiny thing about the mobile version... On the main forum page could there be a "new replies to your posts" link, like there is on the PC version? That is something I use almost constantly, and I don't want to have to type out the URL every time. :-\

Otherwise, the fixes to the mobile version are great so far. :)

Yes and an all new replies button as well.
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on July 08, 2015, 11:16:41 AM
I don't think the forum theme appreciates it's new child(thread):

(http://i1375.photobucket.com/albums/ag444/Fimbulvarg/wt_zpsgm3frwze.png)
Title: Re: Bugs and things to fix
Post by: Auleliel on July 08, 2015, 11:20:56 AM
I don't think the forum theme appreciates it's new child(thread):

(http://i1375.photobucket.com/albums/ag444/Fimbulvarg/wt_zpsgm3frwze.png)
Interestingly, it looks fine on the mobile version.
Title: Re: Bugs and things to fix
Post by: Eriaror on July 08, 2015, 11:23:23 AM
Yeah, I've noticed. Will look into it today, I suspect it can be fixed easily. ;)
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on July 08, 2015, 02:03:19 PM
Great job smoothing out the mobile version.  That was really fast !!
 ;D
Title: Re: Bugs and things to fix
Post by: Haiz on July 09, 2015, 02:51:43 AM
iiit's probably not a bug but more like a Coding Thing, but I've realized that if you put an apostrophe (and probably other punctuation) in a spoiler description, the spoiler won't work.

Spoiler: this is an example • show

heyo this works


Spoiler: it's an example too • show

too bad this doesn't


one can read apostroph'd spoilers with the quote function though. this has been a psa
Title: Re: Bugs and things to fix
Post by: viola on July 09, 2015, 03:15:28 AM
iiit's probably not a bug but more like a Coding Thing, but I've realized that if you put an apostrophe (and probably other punctuation) in a spoiler description, the spoiler won't work.

Spoiler: this is an example • show

heyo this works


Spoiler: it's an example too • show

too bad this doesn't


one can read apostroph'd spoilers with the quote function though. this has been a psa

Oh man I've been trying to figure out why some spoilers don't work. I just assumed it was my really old phone/computer. Thank you for the psa.
Title: Re: Bugs and things to fix
Post by: Eriaror on July 09, 2015, 05:12:19 AM
I'm not sure if we can fix this, but I did some testing and suspect it happens only when there are ' and " in the spoiler title. Eg:
Code: [Select]
[spoiler=Doesn't work]Nope[/spoiler]These two characters mark beginnings and ends of strings (variables for storing text) in computer code and when the program encounters them, it may think that a string has ended there and messes up. If you cannot avoid these characters in spoiler titles, write a \ before the ' or ". This tells the little buggy piece of code that that ' or " is just a piece of text, not the end of a string, and it should go on. ;)
Example:
Code: [Select]
[spoiler=Don\'t test, does work]Hey, this works![/spoiler]
Spoiler: Doesn't work • show
Nope

Spoiler: Don\'t test, does work • show
Yay!


Edit: I tested more, the problem seems to be in the expand/collapse code of spoilers, we'll see if we can do something with it.
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on July 11, 2015, 06:17:27 AM
For some reason logging into or out of the forum redirects me to the reaction image page (https://ssssforum.com/thingies/reactionimages.php) automatically. Might be a bug?
Title: Re: Bugs and things to fix
Post by: Eriaror on July 11, 2015, 08:09:23 AM
Unintentional side-effect. Fixed. :)
Title: Re: Bugs and things to fix
Post by: hushpiper on July 11, 2015, 10:27:36 AM
Unintentional side-effect. Fixed. :)

Glad you knew what was up there, because I was about to be hella confused. O.o
Title: Re: Bugs and things to fix
Post by: Haiz on July 12, 2015, 03:59:15 AM
Has anyone complained about images being really squished on phone version yet
Title: Re: Bugs and things to fix
Post by: viola on July 12, 2015, 04:28:18 AM
This could just be that I have an old phone that runs an older OS, but when I am writing a reply and I insert a quote, it inserts the quote 3 times. I only hit the button once but for some reason I always get three of the same quote. It was a probelm even with the old browser format, but it seems to be getting worse and happens more often now.
Title: Re: Bugs and things to fix
Post by: Eriaror on July 12, 2015, 07:33:32 AM
Has anyone complained about images being really squished on phone version yet
I believe I can blame this on old phone browsers, the expected behavior (and what happens on decent browsers) is:So, today's tip: If you can help it, scale down your images by specifying width! Mobile users will thank you. :)
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on July 17, 2015, 07:10:11 PM
I'm having some hitherto unseen issues with the new theme (http://i1375.photobucket.com/albums/ag444/Fimbulvarg/qqfqq_zps6emwihlm.png~original). The forum content is displaced towards the left. Or at least I think it's the new theme because when I log in and it switches to smf-default the problem disappears.
Title: Re: Bugs and things to fix
Post by: Eriaror on July 18, 2015, 05:07:30 AM
Now that is messed up.
What kind of browser are you viewing this in? Because on that picture either the browser is some dumb old one or some styles didn't load at all. (The second is more likely because that search field lacks all its styles.)
Have you tried turning it off and on again doing a hard refresh?
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on July 18, 2015, 02:19:17 PM
Now that is messed up.
What kind of browser are you viewing this in? Because on that picture either the browser is some dumb old one or some styles didn't load at all. (The second is more likely because that search field lacks all its styles.)
Have you tried turning it off and on again doing a hard refresh?

Firefox. I checked this morning and the bug was still there but right now it's gone. Some minor glitch maybe?
Title: Announcement - Possible Hosting Upgrade
Post by: hushpiper on July 29, 2015, 02:42:46 PM
So we may be running into some possible issues: the hosting account the forum is currently on might be getting force-upgraded some time in the next few weeks. This is a good thing and a bad thing. The new server will be faster, shinier, and easier to upgrade if we outgrow it. However, it will also probably result in bugs. Possibly a lot of bugs.

Needless to say I will be yelling at people on my end over this: it's gonna be a good idea to upgrade eventually, but I'd like to do that at a time when I know the new platform better and am more prepared to deal with any bugs that may arise. If I'm not successful... I'll let you guys know so that you'll be prepared. So this is just a heads-up.
Title: Re: Bugs and things to fix
Post by: Silent Fox on August 11, 2015, 10:10:16 PM
Hope this is the right place to post this....
Has any one had trouble with using the little bold/italic/etc buttons? they don't seem to work for me. Although it could just be my computer (recently upgraded to Windows 10?) as Flickr is also refusing to give me BBC codes to post photos here. :(
Title: Re: Bugs and things to fix
Post by: viola on August 11, 2015, 10:15:34 PM
Hope this is the right place to post this....
Has any one had trouble with using the little bold/italic/etc buttons? they don't seem to work for me. Although it could just be my computer (recently upgraded to Windows 10?) as Flickr is also refusing to give me BBC codes to post photos here. :(

I had a similar problem. Are you using the Edge browser? Because on Edge the code buttons don't work and you can't insert quotes. It's some sort of browser error. If you use chrome it shouldn't be a problem.
Title: Re: Announcement - Possible Hosting Upgrade
Post by: ParanormalAndroid on August 12, 2015, 06:59:28 AM
So we may be running into some possible issues: the hosting account the forum is currently on might be getting force-upgraded some time in the next few weeks. This is a good thing and a bad thing. The new server will be faster, shinier, and easier to upgrade if we outgrow it. However, it will also probably result in bugs. Possibly a lot of bugs.

Needless to say I will be yelling at people on my end over this: it's gonna be a good idea to upgrade eventually, but I'd like to do that at a time when I know the new platform better and am more prepared to deal with any bugs that may arise. If I'm not successful... I'll let you guys know so that you'll be prepared. So this is just a heads-up.
Well, that's irritating- you don't get any choice?
What hosting service are you using, out of interest?
Title: Re: Bugs and things to fix
Post by: Silent Fox on August 12, 2015, 05:31:31 PM
I had a similar problem. Are you using the Edge browser? Because on Edge the code buttons don't work and you can't insert quotes. It's some sort of browser error. If you use chrome it shouldn't be a problem.
Ah, yes I believe I am using Edge. I'll ask my computer-guru father (aka the one who insisted on installing it) about looking into Chrome. Thank you!=D
Edit: Going through Internet Explorer, while it removes the "reply/notify/mark unread/send this topic" buttons at the bottom of the page, ultimately works with an ungodly amount of fiddling. -_-. Father you will hear from me! *shakes fist* >_<
Title: Re: Bugs and things to fix
Post by: Sunflower on August 17, 2015, 02:05:49 PM
Not sure if this is a bug or a feature of SMF software...

I often use my browser history to reach this forum.  When I click on ssssforum.com, it shows me the un-logged-in Guest view.  Which is fine.  (I grumble about the few seconds' extra work to enter my ID and password, but it's all legit.)

--> BUT I just discovered Friday that if I click on any individual board from the Guest view, the page automatically logs me in, without my inputting my ID and password.  Can that be right?
Title: Re: Bugs and things to fix
Post by: JoB on August 17, 2015, 03:14:15 PM
I just discovered Friday that if I click on any individual board from the Guest view, the page automatically logs me in, without my inputting my ID and password.  Can that be right?
Any chance that you ever ticked the "Always stay logged in" box on the login form? Explicitly jumping to the login form might override your browser's having a perpetual access already at hand ...
Title: Re: Bugs and things to fix
Post by: Sunflower on August 17, 2015, 03:43:47 PM
Any chance that you ever ticked the "Always stay logged in" box on the login form? Explicitly jumping to the login form might override your browser's having a perpetual access already at hand ...

Why yes, I did tick that box.  In that case, is the forum software behaving as expected? 
I'm happy not to have to log in (nobody but me uses my computer) -- just want to make sure I hadn't stumbled over a security bug. 
Title: Re: Bugs and things to fix
Post by: JoB on August 17, 2015, 04:33:50 PM
Why yes, I did tick that box.  In that case, is the forum software behaving as expected?
I don't know for sure, I don't want my machines to do eternal automated logins, so I never tried that out myself.

If you want to know for sure, tell your browser to delete all cookies for the domain ssssforum.com. (Um, if you can still find those controls in current browsers, that is ... >:( ) That should restore it to the original behavior, and automatic login shouldn't reoccur until you tick that checkbox again ...
Title: Re: Bugs and things to fix
Post by: kjeks on August 18, 2015, 12:13:10 AM

If you want to know for sure, tell your browser to delete all cookies for the domain ssssforum.com. (Um, if you can still find those controls in current browsers, that is ... >:( ) That should restore it to the original behavior, and automatic login shouldn't reoccur until you tick that checkbox again ...

you can do this, BUT there is a set of cookies that will reinstall itself despite being deleted. That does not go for SMF-cookies though.
Title: Re: Bugs and things to fix
Post by: Ana Nymus on September 05, 2015, 10:11:04 AM
I don't know if anyone's had this problem before, but the forum keeps telling me I have a new PM, even though I don't. The popup only comes up when I login, but the little [1] notification won't go away. It's not a huge problem, just a bit annoying, but I'd be grateful if anyone knows how to fix it.
Title: Re: Bugs and things to fix
Post by: kjeks on September 05, 2015, 11:59:17 AM
I don't know if anyone's had this problem before, but the forum keeps telling me I have a new PM, even though I don't. The popup only comes up when I login, but the little [1] notification won't go away. It's not a huge problem, just a bit annoying, but I'd be grateful if anyone knows how to fix it.

You could try deleting your forum cookie, maybe it the problem is done for the moment.
Does the problem exist on any device or only on mobile (I had it on mobile once and deleting cookies helped)
Title: Re: Bugs and things to fix
Post by: Ana Nymus on September 05, 2015, 04:21:54 PM
You could try deleting your forum cookie, maybe it the problem is done for the moment.
Does the problem exist on any device or only on mobile (I had it on mobile once and deleting cookies helped)

It happens no matter what device I'm on. And I tried deleting the cookies, but the message still shows up.

EDIT: Getting a new PM seemed to fix the problem, so all is well!
Title: Re: Bugs and things to fix
Post by: misea on September 07, 2015, 02:21:12 PM
Sooooo the PerSSSSona star icon thingy isn't popping up when I'm in the SSSS board. Is it just me or ?
Title: Re: Bugs and things to fix
Post by: Mélusine on September 07, 2015, 02:22:04 PM
Sooooo the PerSSSSona star icon thingy isn't popping up when I'm in the SSSS board. Is it just me or ?
Same for me.
Title: Re: Bugs and things to fix
Post by: Sunflower on September 07, 2015, 02:41:47 PM
Sooooo the PerSSSSona star icon thingy isn't popping up when I'm in the SSSS board. Is it just me or ?

Likewise.  I see the broken GIF indicator where it should be. 
Title: Re: Bugs and things to fix
Post by: viola on September 07, 2015, 02:50:38 PM
Sooooo the PerSSSSona star icon thingy isn't popping up when I'm in the SSSS board. Is it just me or ?
Same for me.
Likewise.  I see the broken GIF indicator where it should be. 

Eri is on it, it should be fine soon.
Title: Re: Bugs and things to fix
Post by: Eriaror on September 07, 2015, 04:18:18 PM
Fixed it (the easy way, for now). Sorry for leaving it in for so long. ::)
Title: Re: Bugs and things to fix
Post by: Sunflower on September 07, 2015, 04:25:17 PM
Fixed it (the easy way, for now). Sorry for leaving it in for so long. ::)

Thanks so much, Eriaror!  Have I mentioned lately how glad I am to have an official Forum-Smith in residence? 
Title: Re: Bugs and things to fix
Post by: misea on September 07, 2015, 04:49:05 PM
Thanks so much, Eriaror!  Have I mentioned lately how glad I am to have an official Forum-Smith in residence?

Seconded! Thank you Eriaror!
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on September 08, 2015, 11:42:52 AM
Is the General Discussion Board supposed to be invisible to users who aren't logged in from now on or is that a bug?
Title: Re: Bugs and things to fix
Post by: Sunflower on September 08, 2015, 11:55:24 AM
Is the General Discussion Board supposed to be invisible to users who aren't logged in from now on or is that a bug?
As per Forum-Thor Eich, that was intentional:
https://ssssforum.com/index.php?topic=590.msg64551#msg64551

(FYI, it was an issue of visitors possibly taking an inappropriate interest in posters' personal info.)
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on September 10, 2015, 06:28:41 PM
As per Forum-Thor Eich, that was intentional:
https://ssssforum.com/index.php?topic=590.msg64551#msg64551

(FYI, it was an issue of visitors possibly taking an inappropriate interest in posters' personal info.)

I'm aware of the reason, I posted here before the announcement was made.
Title: Re: Bugs and things to fix
Post by: Ana Nymus on September 11, 2015, 11:32:56 AM
Um, so I've noticed a problem with pictures and icons while on mobile. Namely, profile pictures and flags and other icons get switched a lot. The ones I noticed so far are as follows (I think)

Feartheviolas and squirrel emoticon switched
JoB and Canadian flag switched
Mail icon in place of Danish flag

Those are the ones I've been able to discern just by looking at the mobile version. There are probably more subtle ones that I haven't noticed. Just thought someone ought to know! (I'm on an iPhone by the way, if it makes a difference)
Title: Re: Bugs and things to fix
Post by: viola on September 11, 2015, 11:43:26 AM
Um, so I've noticed a problem with pictures and icons while on mobile. Namely, profile pictures and flags and other icons get switched a lot. The ones I noticed so far are as follows (I think)

Feartheviolas and squirrel emoticon switched
JoB and Canadian flag switched
Mail icon in place of Danish flag

Those are the ones I've been able to discern just by looking at the mobile version. There are probably more subtle ones that I haven't noticed. Just thought someone ought to know! (I'm on an iPhone by the way, if it makes a difference)

Oooh! I'm a squirrel!

I've actually had this problem before too when I had an iphone. It hasn't really happened since I got an android. One time though everyone had Haiz's avatar and I was really confused.
Title: Re: Bugs and things to fix
Post by: Piney on September 11, 2015, 02:49:28 PM
Um, so I've noticed a problem with pictures and icons while on mobile. Namely, profile pictures and flags and other icons get switched a lot. The ones I noticed so far are as follows (I think)

Feartheviolas and squirrel emoticon switched
JoB and Canadian flag switched
Mail icon in place of Danish flag

Those are the ones I've been able to discern just by looking at the mobile version. There are probably more subtle ones that I haven't noticed. Just thought someone ought to know! (I'm on an iPhone by the way, if it makes a difference)

I get different glitches every time I go on mobile (iPod touch, also an Apple product), and mobile for me is just synonymous with glitches at this point:

Spoiler: show

(http://i.imgur.com/q0MG9qs.png) (http://i.imgur.com/Om29BFm.png)

(http://i.imgur.com/CtZT9FD.png) (http://i.imgur.com/brbgmF1.png)

(http://i.imgur.com/Vl2BYsF.png) (http://i.imgur.com/J4VAaGo.png)

(http://i.imgur.com/hm9V1FX.png)
Title: Re: Bugs and things to fix
Post by: Haiz on September 11, 2015, 03:10:47 PM
I get different glitches every time I go on mobile (iPod touch, also an Apple product), and mobile for me is just synonymous with glitches at this point:

Spoiler: show

(http://i.imgur.com/q0MG9qs.png) (http://i.imgur.com/Om29BFm.png)

(http://i.imgur.com/CtZT9FD.png) (http://i.imgur.com/brbgmF1.png)

(http://i.imgur.com/Vl2BYsF.png) (http://i.imgur.com/J4VAaGo.png)

(http://i.imgur.com/hm9V1FX.png)


i'm so sorry for laughing but I'm finding the screencaps incredibly funny
Title: Re: Bugs and things to fix
Post by: Piney on September 11, 2015, 03:32:07 PM
i'm so sorry for laughing but I'm finding the screencaps incredibly funny

Ha, don't be, it's hilarious. I turn on my iPod in the morning like, "I wonder whose icon the French flag will be today?" ::)
Title: Re: Bugs and things to fix
Post by: Ana Nymus on September 11, 2015, 03:34:50 PM
(http://i.imgur.com/hm9V1FX.png)

Apparently I am only mostly sort of myself :P
Title: Re: Bugs and things to fix
Post by: Eriaror on September 11, 2015, 04:28:08 PM
This is wonderful. xD

(http://i.snag.gy/bcesD.jpg)
Chapter breaks = heart breaks. Truth.

(http://i.snag.gy/mLPsb.jpg)
This must have some implied hidden meaning...

(http://i.snag.gy/IZ8Na.jpg)
Of course you quote everything in Hungarian. Hol itt a probléma?

(http://i.snag.gy/tW0Oy.jpg)
Manifestation of language learning difficulties?

(http://i.snag.gy/mEBvQ.jpg)
Just standard mess. You can move on, nothing to see here.

_________________
Glorious fun aside, I'm taking a very wild guess that clearing the browser's cache might make it better? Actually I have no idea.
Title: Re: Bugs and things to fix
Post by: JoB on September 11, 2015, 04:37:26 PM
JoB and Canadian flag switched
What! This is an insult, and maple reason to leaf this forum at once! :P
Title: Re: Bugs and things to fix
Post by: Daéa Reina on September 11, 2015, 04:41:21 PM
I get different glitches every time I go on mobile (iPod touch, also an Apple product), and mobile for me is just synonymous with glitches at this point:

Spoiler: show

(http://i.imgur.com/q0MG9qs.png) (http://i.imgur.com/Om29BFm.png)

(http://i.imgur.com/CtZT9FD.png) (http://i.imgur.com/brbgmF1.png)

(http://i.imgur.com/Vl2BYsF.png) (http://i.imgur.com/J4VAaGo.png)

(http://i.imgur.com/hm9V1FX.png)


OH GOSH

This is wonderful. xD

(http://i.snag.gy/bcesD.jpg)
Chapter breaks = heart breaks. Truth.

(http://i.snag.gy/mLPsb.jpg)
This must have some implied hidden meaning...


Well, if this is some kind of conspiracy against brazilians, I'm out of here.
Also, I'm the american flag?
Title: Re: Bugs and things to fix
Post by: jay on September 11, 2015, 05:38:29 PM
An asterisk is a valid character in an email adress! Thank You!
Title: Re: Bugs and things to fix
Post by: Lenny on September 12, 2015, 02:48:11 AM
I'll confirm that none of those bugs are on Android so far.

What is occurring on Android is that none of those super awesome deviantART or tumblr links are showing up. The old buttons like the website and email links are showing up, but the new ones not.

(Also, is it perhaps possible to also have one of those buttons for public facebook pages? I use that more than tumblr, and know a few other people also have them.)
Title: Re: Bugs and things to fix
Post by: viola on September 14, 2015, 12:24:53 AM
Ok so the forum has all of a sudden decided I am not authorized to view my own PMs...

(http://i.imgur.com/IQtqiB8.png)
Title: Re: Bugs and things to fix
Post by: Eriaror on September 14, 2015, 01:55:02 AM
Ok so the forum has all of a sudden decided I am not authorized to view my own PMs...
Try logging out and logging back in?
If it persists, I'll look at it when I get home from school.
Title: Re: Bugs and things to fix
Post by: viola on September 14, 2015, 09:10:05 AM
Try logging out and logging back in?
If it persists, I'll look at it when I get home from school.

I tried. I even logged in from my phone and that still happens. It doesn't happen for all PMs but a few of the conversations it won't let me see at all.
Title: Re: Bugs and things to fix
Post by: Haiz on September 22, 2015, 04:18:32 PM
so there's a thing that annoys me with the child boards, namely the "new" buttons that appear when there are unread replies. sometimes these glaringly orange buttons won't leave the main page until ALL the new replies are read/marked as read - anyone else have that problem?
Title: Re: Bugs and things to fix
Post by: Sunflower on September 22, 2015, 04:44:40 PM
so there's a thing that annoys me with the child boards, namely the "new" buttons that appear when there are unread replies. sometimes these glaringly orange buttons won't leave the main page until ALL the new replies are read/marked as read - anyone else have that problem?

Huh.  Sometimes I have that problem, sometimes not.  I just checked it out now and the "new" button on the Personal/GDB child board disappeared as soon as I read *one* of the unread threads.  But in the recent past, I've had not only your problem, but in fact that the "new" orange button won't disappear even *after* I've read every single unread thread. 
Title: Re: Bugs and things to fix
Post by: viola on September 22, 2015, 04:52:51 PM
Huh.  Sometimes I have that problem, sometimes not.  I just checked it out now and the "new" button on the Personal/GDB child board disappeared as soon as I read *one* of the unread threads.  But in the recent past, I've had not only your problem, but in fact that the "new" orange button won't disappear even *after* I've read every single unread thread. 

Actually this just happened to me
Title: Re: Bugs and things to fix
Post by: Piney on September 22, 2015, 04:54:17 PM
Huh.  Sometimes I have that problem, sometimes not.  I just checked it out now and the "new" button on the Personal/GDB child board disappeared as soon as I read *one* of the unread threads.  But in the recent past, I've had not only your problem, but in fact that the "new" orange button won't disappear even *after* I've read every single unread thread.

Oh, that last part has been happening to me for months with all of the boards, even when I was still using the old theme. (I'm pretty sure even before the self-insert child board was made? I can't remember because it's just a thing I expect at this point.) I never said anything because I always just thought the problem was on my end. I've found that if I click the most recent post on a board, that it shows on the home page, then go back to the homepage, the star won't be red but there'll still be all the other unread posts. (But that method only works for the child boards if the most recent post was from a child board :P) Of course sometimes this happens with the child boards, but for me it's not exclusive to child boards, and marking them all as read from the homepage works just as well for either.
Title: Re: Bugs and things to fix
Post by: Eriaror on September 23, 2015, 04:37:59 AM
I'm not entirely sure that this is the problem you're referring to, but:
If you read one unread board/thread and then press Back, there's a good chance that the browser loads the whole page from cache, instead of getting it again from the server, so you're actually seeing the page in its past state, when you haven't read the said board/thread yet. So, try pressing the Home option in the menu to get the site in its real state.
Title: Re: Bugs and things to fix
Post by: Haiz on September 23, 2015, 04:54:09 AM
I'm not entirely sure that this is the problem you're referring to, but:
If you read one unread board/thread and then press Back, there's a good chance that the browser loads the whole page from cache, instead of getting it again from the server, so you're actually seeing the page in its past state, when you haven't read the said board/thread yet. So, try pressing the Home option in the menu to get the site in its real state.
I almost never press back...

edit: i figure the "new" button gets stuck there if I click that one to check unread replies instead of the normal link to a childboard, because if I do that it's fine.
Title: Re: Bugs and things to fix
Post by: Jethan on October 01, 2015, 12:02:58 AM
I have a glitch on the My Messages tab, it keeps indicating I have 1 unread message, but no new message has shown up and it won't go away.
Title: Re: Bugs and things to fix
Post by: viola on October 01, 2015, 12:09:32 AM
I have a glitch on the My Messages tab, it keeps indicating I have 1 unread message, but no new message has shown up and it won't go away.

Ana Nymus had this problem too, for her getting a new PM solved the problem.
https://ssssforum.com/index.php?topic=10.msg64054#msg64054

I'll send you a PM and we'll see if it fixes it.
Title: Re: Bugs and things to fix
Post by: Jethan on October 01, 2015, 06:20:48 PM
Ana Nymus had this problem too, for her getting a new PM solved the problem.
https://ssssforum.com/index.php?topic=10.msg64054#msg64054

I'll send you a PM and we'll see if it fixes it.

Thanks! It's fine now.
Title: Re: Bugs and things to fix
Post by: Piney on October 06, 2015, 05:57:08 PM
Don't know if this is the right thread for this anymore, but I'm here with more mobile glitches. Got any new ideas?

Spoiler: show

(http://i.imgur.com/bVYrSdB.png) (http://i.imgur.com/5OVpUha.png)

(http://i.imgur.com/pLeKlpY.png) (http://i.imgur.com/ZNia28c.png)

(http://i.imgur.com/j7N8kh1.png) (http://i.imgur.com/fA57obv.png)

(http://i.imgur.com/EBGy9MH.png) (http://i.imgur.com/tI3sn4i.png)
Title: Re: Bugs and things to fix
Post by: Haiz on October 06, 2015, 06:34:40 PM
Don't know if this is the right thread for this anymore, but I'm here with more mobile glitches. Got any new ideas?

Spoiler: show

(http://i.imgur.com/bVYrSdB.png) (http://i.imgur.com/5OVpUha.png)

(http://i.imgur.com/pLeKlpY.png) (http://i.imgur.com/ZNia28c.png)

(http://i.imgur.com/j7N8kh1.png) (http://i.imgur.com/fA57obv.png)

(http://i.imgur.com/EBGy9MH.png) (http://i.imgur.com/tI3sn4i.png)

omg yesss
- viola is hereby decreed to be the entirety of denmark.
- "trying to learn sunflower but pronounciation"
- "ssssoulcount: 0,5 party karris"
- *jethan peeking out at the sound of party*

that emil header looks pretty good though

(excellent reply #444 if you don't mind me saying so)
Title: Re: Bugs and things to fix
Post by: Laufey on October 06, 2015, 06:49:02 PM
(http://i.imgur.com/ZNia28c.png)

I love how the only languages that are correct there are Finnish and English, that I do speak, and Norwegian which is on my wishlist. Icelandic has turned into a large quotation mark, the mobile version does not seem to trust my abilities. I guess it's true that I'd butcher Chinese just as thoroughly as I butcher Swedish, but I'm definitely not learning Latin. ;D
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on October 06, 2015, 06:52:18 PM
Don't know if this is the right thread for this anymore, but I'm here with more mobile glitches. Got any new ideas?

Spoiler: show

(http://i.imgur.com/bVYrSdB.png) (http://i.imgur.com/5OVpUha.png)

(http://i.imgur.com/pLeKlpY.png) (http://i.imgur.com/ZNia28c.png)

(http://i.imgur.com/j7N8kh1.png) (http://i.imgur.com/fA57obv.png)

(http://i.imgur.com/EBGy9MH.png) (http://i.imgur.com/tI3sn4i.png)

Oooh, very very broken.
Eriaror should be told about this directly, it's his mobile theme.
Title: Re: Bugs and things to fix
Post by: Piney on October 06, 2015, 07:02:54 PM
Oooh, very very broken.
Eriaror should be told about this directly, it's his mobile theme.

Informed him a few weeks ago and he didn't know what's going on. The glitches change every day, and sometimes it doesn't glitch at all.

omg yesss
- viola is hereby decreed to be the entirety of denmark.
- "trying to learn sunflower but pronounciation"
- "ssssoulcount: 0,5 party karris"
- *jethan peeking out at the sound of party*

that emil header looks pretty good though

(excellent reply #444 if you don't mind me saying so)

Also Mélusine speaks Viola not too bad, and Noodly is trying to learn Sunflower...
Title: Re: Bugs and things to fix
Post by: viola on October 06, 2015, 07:06:58 PM
Don't know if this is the right thread for this anymore, but I'm here with more mobile glitches. Got any new ideas?
(http://i.imgur.com/EBGy9MH.png) (http://i.imgur.com/tI3sn4i.png)

Curry is the entirety of Norway and Noodly survived Curry.

I kinda want to just keep taking photos the glitches to see what happens, because this is hilarious XD
Title: Re: Bugs and things to fix
Post by: Mélusine on October 06, 2015, 07:13:13 PM
Also Mélusine speaks Viola not too bad, and Noodly is trying to learn Sunflower...
Actually, speak Vi is not really difficult, you just have to remember to try to steal things (and not only clothes) often :P
Title: Re: Bugs and things to fix
Post by: Curry on October 06, 2015, 07:51:39 PM
Curry is the entirety of Norway and Noodly survived Curry.

I kinda want to just keep taking photos the glitches to see what happens, because this is hilarious XD

Ah yes, you know, I'm a very difficult-to-survive phenomenon. Chaotic neutral and all that. ::) or wait should I be saying that in norwegian
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on October 07, 2015, 08:32:58 AM
I kinda want to just keep taking photos the glitches to see what happens, because this is hilarious XD

It's clearly NOT a glitch, it's a feature.

Curry is the entirety of Norway

Curry for Pres!
Title: Re: Bugs and things to fix
Post by: viola on October 07, 2015, 09:15:56 AM
It's clearly NOT a glitch, it's a feature.

Yes! And we should all thank Eri for this masterful creation that gives us insight into who people really are.
Title: Re: Bugs and things to fix
Post by: Piney on October 09, 2015, 11:42:12 AM
Glitches of the day:

Spoiler: show

(http://i.imgur.com/PTKTBHE.png) (http://i.imgur.com/kuivXmu.png)

(http://i.imgur.com/acMMxYK.png) (http://i.imgur.com/l1ddihO.png)

(http://i.imgur.com/cRl6MHI.png) (http://i.imgur.com/wctS4gT.png)
Title: Re: Bugs and things to fix
Post by: ParanormalAndroid on October 09, 2015, 12:26:46 PM
Glitches of the day:
(http://i.imgur.com/l1ddihO.png)
All fear the Fimbulvoid.
Title: Re: Bugs and things to fix
Post by: Haiz on October 09, 2015, 01:33:29 PM
(http://i.imgur.com/l1ddihO.png)

what godforsaken infinity rank did fimby get promoted to now
Title: Re: Bugs and things to fix
Post by: Piney on October 09, 2015, 01:36:01 PM

what godforsaken infinity rank did fimby get promoted to now

It wasn't even related to Fim; it was like that in all of the quote boxes and header boxes :P
Title: Re: Bugs and things to fix
Post by: Haiz on October 09, 2015, 01:39:46 PM
It wasn't even related to Fim; it was like that in all of the quote boxes and header boxes :P

*whispers* ultimate mass-promotion party
Title: Re: Bugs and things to fix
Post by: mithrysc on November 17, 2015, 10:50:24 AM
I like the new bubble that tells you the number of messages you have, but...er....

(http://i.imgur.com/sgpyeYa.png)

It seems the bubbles are a bit overzealous. (Forum looked like this when I logged in, and I actually did have an unread message. Upon checking the message the bubble army went away.)
Title: Re: Bugs and things to fix
Post by: Eriaror on November 17, 2015, 01:00:47 PM
I like the new bubble that tells you the number of messages you have, but...er....

(http://i.imgur.com/sgpyeYa.png)

It seems the bubbles are a bit overzealous. (Forum looked like this when I logged in, and I actually did have an unread message. Upon checking the message the bubble army went away.)
Whooops, that's what happens when you publish things before you check how they run. Left a = instead of a == in the code part I edited... ::)

It should be fixed now.
Title: Re: Bugs and things to fix
Post by: Auleliel on November 20, 2015, 12:45:38 AM
Recently I have been experiencing an issue with going to new posts in threads: sometimes, but not always, and with very different threads, instead of taking me to the next unread post it takes me to a post in mid-March. For the slower threads this is not a problem, but in some of the threads March was hundreds of pages ago. Since I usually visit the forum on my phone, I thought at first that I was being clumsy and clicking the wrong button by mistake, but after carefully zooming and clicking, I don't believe this is the case. I closed and reopened the browser in case it was a caching issue but that didn't change anything.
Title: Re: Bugs and things to fix
Post by: Eriaror on November 20, 2015, 02:23:38 AM
I can confirm this, I came across it once or twice yesterday, when it threw me to about the 500th page of the GDT instead of the new one.
Sadly I'm not certain what is causing this, maybe some quirk in the database. I ran a "Find and repair any errors" admin task, but that found no error, so if you experience this again we'll look into it more deeply. :)
Title: Re: Bugs and things to fix
Post by: Auleliel on November 20, 2015, 05:12:33 AM
I just was sent to page 28 of the Meetup thread instead of page 59, and when I went to page 59 there were no new posts. Could this problem possibly be caused by someone making a post and then deleting it?

Edit: The same thing just happened with the Language Exchange thread--I was sent to Nimphy's post on page 7 instead of to page nine, and the most recent post on page nine is from October.
Title: Re: Bugs and things to fix
Post by: Curry on November 20, 2015, 07:08:48 AM
I can confirm this, I came across it once or twice yesterday, when it threw me to about the 500th page of the GDT instead of the new one.
Sadly I'm not certain what is causing this, maybe some quirk in the database. I ran a "Find and repair any errors" admin task, but that found no error, so if you experience this again we'll look into it more deeply. :)

I had this exact experience and was wondering if somebody had edited their post or merged something. Very confused :0
Title: Re: Bugs and things to fix
Post by: viola on November 20, 2015, 09:16:32 AM
I just was sent to page 28 of the Meetup thread instead of page 59, and when I went to page 59 there were no new posts. Could this problem possibly be caused by someone making a post and then deleting it?

Edit: The same thing just happened with the Language Exchange thread--I was sent to Nimphy's post on page 7 instead of to page nine, and the most recent post on page nine is from October.

Ah I think I know what happened. I've been reorganizing some old threads, merging some duplicates, moving threads that were on the wrong board, and trying to clean up a bit. I know I merged another meetup thread into the current one at some point and I also changed the language exchange thread. What probably happened was that you were viewing it as I was changing it and it got confused and sent you to a random page.

I know it glitches sometimes when you're looking through board pages and something has been merged or deleted, and the forum displays more thread spaces than there are.

Here's what we'll do: I won't move or delete or merge things today (unless some weird emergency comes up) and you guys let me know if it's still happening. If it is then I'll go take a look at the database for threads and see if it's alright. If not, we know that it was probably caused by my moving things around last nighll

I apologize for all this craziness!
Title: Re: Bugs and things to fix
Post by: Solovei on November 21, 2015, 11:41:51 PM
Uh, I noticed that the Forum Index thread I made seems to have been unstickied? I can't find it at all, actually... o.O Does anyone else have this happen too?
Title: Re: Bugs and things to fix
Post by: viola on November 22, 2015, 12:08:27 AM
Uh, I noticed that the Forum Index thread I made seems to have been unstickied? I can't find it at all, actually... o.O Does anyone else have this happen too?

We moved the forum index to the Forum and Website Discussion board (this one) along with Len's how to insert images thread a month or so ago so that it would be in the same place with the helpful information. It's stickied right there :) https://ssssforum.com/index.php?board=4.0
Title: Re: Bugs and things to fix
Post by: Solovei on November 22, 2015, 12:15:09 AM
We moved the forum index to the Forum and Website Discussion board (this one) along with Len's how to insert images thread a month or so ago so that it would be in the same place with the helpful information. It's stickied right there :) https://ssssforum.com/index.php?board=4.0
Ah, that's probably a good place for it! Thanks :)
Title: Re: Bugs and things to fix
Post by: mithrysc on January 05, 2016, 07:19:27 PM
For some reason spoilers don't work when wrapped around tables (I was trying to get the list of Secret Santa people up):

Spoiler: show
onetwo
threefour
Title: Re: Bugs and things to fix
Post by: viola on January 05, 2016, 07:29:10 PM
For some reason spoilers don't work when wrapped around tables (I was trying to get the list of Secret Santa people up):

Spoiler: show
onetwo
threefour


Yeah I've found that too. For some reason the BBC code is weird about that. I can think of something that might fix it, I'm going to go try it out and get back to you.
Title: Re: Bugs and things to fix
Post by: Rabbit on January 05, 2016, 07:35:13 PM
Yeah I've found that too. For some reason the BBC code is weird about that. I can think of something that might fix it, I'm going to go try it out and get back to you.

Quotes and embedded videos also don't work with spoiler tags, it was a minor PITA with the advent calendar.
Title: Re: Bugs and things to fix
Post by: viola on January 05, 2016, 08:09:09 PM
Yeah I've found that too. For some reason the BBC code is weird about that. I can think of something that might fix it, I'm going to go try it out and get back to you.

Quotes and embedded videos also don't work with spoiler tags, it was a minor PITA with the advent calendar.

Update: I've looked into it and tried a few things, but they didn't work. I think there's something wrong with the code that reads the post code and makes it into yet another code. I'm going to keep poking things.

The youtube is a bit different because it's actually an added modification, which is probably why it doesn't work.
Title: Re: Bugs and things to fix
Post by: JoB on February 07, 2016, 07:02:09 PM
Two questions:

1. Is someone currently changing fonts and font sizes, in particular for the pagetop menubar ... ?

2. Is it possible that edits to preexisting posts do not make the topic (re)appear in the "Recent Unread Topics" page?

(http://i.imgur.com/qiC3JZY.png)
Title: Re: Bugs and things to fix
Post by: viola on February 07, 2016, 07:12:45 PM
Two questions:

1. Is someone currently changing fonts and font sizes, in particular for the pagetop menubar ... ?

2. Is it possible that edits to preexisting posts do not make the topic (re)appear in the "Recent Unread Topics" page?

(http://i.imgur.com/qiC3JZY.png)

1. Yes, Eriaror changed the fonts for the page menubar earlier today

2. I'm not sure about the edits, I think they make the post appear unread while viewing the general forum, but I know for sure they don't appear in the "recent unread topics" page.
Title: Re: Bugs and things to fix
Post by: JoB on February 13, 2016, 09:35:13 AM
Just noticed when trying to reply (https://ssssforum.com/index.php?topic=131.msg92846#msg92846) to Crumpite (https://ssssforum.com/index.php?topic=131.msg92810#msg92810): Until I removed the emote from the quote, the forum refused my pressing "Preview", telling me that I cannot make a posting with an empty(!) body.

Firefox 44.0 on a Linux laptop, the emote gets displayed to me just fine, both in the original posting and the reply-editing form.
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on March 24, 2016, 07:06:24 PM
Umm, this isn't a forum issue, but I don't know where else to ask: the latest SSSS page that my (don't laugh, it's paid-for ;) ) Windows Phone 8 can apparently show is 495.  Did the comic's html version change afterwards?

Even forcing a higher page using ...page=496, etc, in the URL just takes me to the "Huh, it looks like there's no blog for this comic." (IIRC)

So I've cleaned out my history and rebooted; no change.  I can't even see the preview on the home page.

Any diagnoses?  :-\
Title: Re: Bugs and things to fix
Post by: Fimbulvarg on March 24, 2016, 07:13:32 PM
I can't even see the preview on the home page.

There is no preview at the moment because a new page went up. Does clicking on where the preview should be take you anywhere?
Title: Re: Bugs and things to fix
Post by: DB (f.k.a. DaveBro) on March 24, 2016, 08:45:13 PM
Thanks, Fim! :D

I have successfully solved the problem via Inverse Murph-ology--describing said problem and asking for help immediately sent it into hiding.   ::)  The preview is back, and my phone can once again "see" past 495.  Dunno why it acted up, but now it's juuust fiiiiiinnnne.   O:-)

I'll happily take theories on why the netbooks weren't affected (Win 7 & 10, respectively) but the phone was.

The 495 limit started yesterday, but the preview has been invisible but clickable for about 2 weeks or more.

EDIT:  Difficulties probably just Minna working on the pages, with my worries inflamed by approaching unavoidable phone replacement.
Title: Re: Bugs and things to fix
Post by: LooNEY_DAC on April 01, 2016, 12:46:41 AM
It seems certain words like o-f are being replaced by character names thus: of, which is amusing but also annoying.
Title: Re: Bugs and things to fix
Post by: Johannabelle on April 01, 2016, 12:48:50 AM
It seems certain words like o-f are being replaced by character names thus: Mikkel, which is amusing but also annoying.
...
Tuuri, is this the year's april fool's joke? :P

Edit: lol, Tuuri it is. You guys got me Lalli a bit, I was thinking someone hacked in here and changed stuff Lalli funsies but then I realized what day it is. If anyone wants a post decoded, I've also figured out the words being changed, you can pm me. Though I suggest figuring it out yourself, it's fun.
Edit 2: I just went to bed but I realized that pm actually isn't going to work because the words are still changed there, so I came back to tell everyone that you're on your own! c:
Title: Re: Bugs and things to fix
Post by: JoB on June 23, 2016, 05:55:41 PM
I don't think that this is something that needs to, or even can, be fixed on the forum server's end, but let me post this FYI just in case:

For most of the day, my workplace (ISP is a subsidiary of Entega) could not get a connection to the server; still can't. I tried from our hosted servers (at Interxion) just to verify, and everything's A-OK there.
Title: Re: Bugs and things to fix
Post by: Sunflower on June 24, 2016, 03:02:31 AM
I don't think that this is something that needs to, or even can, be fixed on the forum server's end, but let me post this FYI just in case:

For most of the day, my workplace (ISP is a subsidiary of Entega) could not get a connection to the server; still can't. I tried from our hosted servers (at Interxion) just to verify, and everything's A-OK there.

So do you think our Forum server is rejecting your workplace's connection request?  I'm assuming if you can access the Forum from one account but not another that our servers are more-or-less working, just being overly fussy about whom they allow to access the site...?
Title: Re: Bugs and things to fix
Post by: viola on June 24, 2016, 09:50:15 AM
I don't think that this is something that needs to, or even can, be fixed on the forum server's end, but let me post this FYI just in case:

For most of the day, my workplace (ISP is a subsidiary of Entega) could not get a connection to the server; still can't. I tried from our hosted servers (at Interxion) just to verify, and everything's A-OK there.

I would PM hushpiper, she deals with most of the server related things.
Title: Re: Bugs and things to fix
Post by: JoB on June 24, 2016, 10:08:33 AM
So do you think our Forum server is rejecting your workplace's connection request?
No, that would be ... weird. It rather seems to be something about the peering between the top-tier Internet providers, or even the local ISP on our side. traceroute is showing odd results, too, way before the probes should get anywhere near the server.

I'm tunneling through our hosted servers for the moment. If things haven't fixed themselves next week, I'll get serious about the analysis.
Title: Re: Bugs and things to fix
Post by: starfallz on August 04, 2016, 11:56:03 AM
I'm not sure where this is to be reported, but I don't think email notifications are going out any more. I'm not sure when they stopped, but I haven't received any for a while.
Title: Re: Bugs and things to fix
Post by: P__ on August 04, 2016, 02:38:24 PM
got the same problem as Starz. My most recent mail from the forum was on July 2nd
Title: Re: Bugs and things to fix
Post by: Yuuago on August 04, 2016, 02:40:55 PM
got the same problem as Starz. My most recent mail from the forum was on July 2nd

Thirding this. My most recent mail appears to be from July 16.
Title: Re: Bugs and things to fix
Post by: Mélusine on August 04, 2016, 02:53:52 PM
Oh, so I'm not the only one to have noticed that.
Title: Re: Bugs and things to fix
Post by: viola on August 04, 2016, 04:00:26 PM
Hush fiddled around with some of the email settings, emails should work now.
Title: Re: Bugs and things to fix
Post by: starfallz on August 04, 2016, 08:45:00 PM
Thanks! Now getting emails.  ;D
Title: Re: Bugs and things to fix
Post by: Ragnarok on August 04, 2016, 09:57:13 PM
Yup, was wondering about that. Works again, and you have my thanks.
Title: Re: Bugs and things to fix
Post by: Juniper on August 12, 2016, 08:29:47 AM
So the forum's been breached by spambots. Is there anything that can be done about this such as increased security to register for the forum such as having todo those capcha things that prove you're not a robot ?
Title: Re: Bugs and things to fix
Post by: Gwenno on August 12, 2016, 11:05:06 AM
There have been spambots on the forum since right at the start, but today's activity was a whole new level of ridiculous. We're checking out what can be done. There's already the basic "not a robot" tests needed to register the forum of course, but we'll see about levelling them up some...
(https://i.ytimg.com/vi/O3ZB5EAHoPw/hqdefault.jpg)
Title: Re: Bugs and things to fix
Post by: Gwenno on August 13, 2016, 07:14:28 AM
Vi has updated the registration page to include a few comic related questions. Hopefully this will be enough to keep the spam bots out (or at least keep the numbers more manageable). As always, if you see any spam the best thing to do is to stand still stay silent press the "report to moderator" button, but it looks like everyone's been doing that anyway so good job all of you  :))
Title: Re: Bugs and things to fix
Post by: Solokov on August 23, 2016, 05:36:00 PM
Skimming the thread in the meantime.

Ragnarok and I have noticed the occasional pm vanishing into the ether, generally these are response messages in a chain and not new messages. Is this a known issue or did we stumble onto something new?
Title: Re: Bugs and things to fix
Post by: viola on August 23, 2016, 08:17:47 PM
Skimming the thread in the meantime.

Ragnarok and I have noticed the occasional pm vanishing into the ether, generally these are response messages in a chain and not new messages. Is this a known issue or did we stumble onto something new?

This actually happens to me as well, I'm not exactly sure what is happening with it, Hush was looking into it but I think some other things came up and it got pushed aside. Send her a PM, she might have a solution for you.
Title: Re: Bugs and things to fix
Post by: Solokov on August 23, 2016, 10:29:03 PM
 But what if that pm vanishes too?  Either way I'll send it.
Title: Re: Bugs and things to fix
Post by: Guardian G.I. on October 22, 2016, 03:32:46 PM
Here's a weird thing - very often the site goes offline with this error when I try to load it, especially in the morning and afternoon (European time):
(http://i.imgur.com/Ysdxe2w.png)

It started a few days ago.
Title: Re: Bugs and things to fix
Post by: Athena on October 22, 2016, 03:43:25 PM
Here's a weird thing - very often the site goes offline with this error when I try to load it, especially in the morning and afternoon (European time):
(http://i.imgur.com/Ysdxe2w.png)

It started a few days ago.

It seems to be caused by the DDoS attacks going on in the US (and some other countries) right now. (http://heavy.com/tech/2016/10/ddos-attack-outage-map-what-websites-areas-regions-are-affected-source/) (the forum is hosted on a server in the US I'm pretty sure) The admins are doing what they can. There's talk of getting the forum moved to a different server host as a possible fix, not really sure about that?
Title: Re: Bugs and things to fix
Post by: Olga Veresk on April 13, 2017, 06:35:28 AM
Somehow receiving notifications via email was stopped.

In profile, I have this email notifications option:

Notify by email every time you receive a personal message: Always

But I didn't get notifications about 2 private messages from 10 April, and I saw them only today when decided to check the Forum. They weren't in Spam folder.

So, is there any chance to check and fix it?
Title: Re: Bugs and things to fix
Post by: JoB on April 13, 2017, 03:15:53 PM
In profile, I have this email notifications option:
Notify by email every time you receive a personal message: Always
But I didn't get notifications about 2 private messages from 10 April, and I saw them only today when decided to check the Forum.
[temporarily activates e-mail notifications and PMs self]
[e-mail notification arrives]

Well, at least it's not SMF (the forum software) that's failing. That leaves everything between the forum's hosting's mail systems and your screen to be verified. ;) Your profile's e-mail address ist current?

Both the forum and the first mail server are in Bluehost/Unifiedlayer's address space, so that looks OK, but I have to say that I'm a bit puzzled about the envelope sender ("From_") being 'pogopros@fast27.fastdomain.com' (while the "From:" header is '"The Stand Still, Stay Silent Fan-Forum" <webmaster@ssssforum.com>') ...
Title: Re: Bugs and things to fix
Post by: Olga Veresk on April 14, 2017, 05:20:55 AM
Well, thank you  :)

It seems to be okay now, I began to get notifications about new PMs yesterday.

But I still haven't got notifications about 2 messages from April, 10.
Title: Re: Bugs and things to fix
Post by: Villainous on April 28, 2017, 08:17:47 PM
Hello, if I might request a small change, it would be the banner image inbetween sections on the SSSS site.
When I page down on the site, the image also scrolls and changes in a vertiginous way. The code seems to have an JavaScript onScroll function built into it, that while cool, makes me slightly dizzy.
Part of the problem may be that I'm paging rather than scrolling, but just the same.

Incidentally, I really like the little ribbon running down both sides of the content.

Just a thought. Thank you!
Title: Re: Bugs and things to fix
Post by: Sunflower on April 29, 2017, 01:07:12 AM
Hello, if I might request a small change, it would be the banner image inbetween sections on the SSSS site.
When I page down on the site, the image also scrolls and changes in a vertiginous way. The code seems to have an JavaScript onScroll function built into it, that while cool, makes me slightly dizzy.
Part of the problem may be that I'm paging rather than scrolling, but just the same.

Incidentally, I really like the little ribbon running down both sides of the content.

Just a thought. Thank you!

Hi, Villainous. 
If you're talking about the actual SSSS comic site (http://sssscomic.com/index.php), I'm afraid we can't help you.  Minna Sundberg owns the comic site and runs it herself.  (I personally don't care for that kind of scrolling either, because it makes me dizzy too.)

To contact Minna, you can try either Disqus:  https://disqus.com/by/minnasundberg/  (reply to one of her comments)
 or her Twitter feed:  https://twitter.com/sssscomic.

She's also on Facebook and Tumblr too, as you can see on the comics page.

Hope that helps!
Title: Re: Bugs and things to fix
Post by: Róisín on May 01, 2017, 12:39:08 AM
Hi helpful people! I hope this is in the right place. I just had a message from Meran ni Cuill saying "Hey Roísín, I can't get to the next page. Got grabbed off to spam. Can you let someone know please?"

Which is what I am trying to do, but unsure if I'm in the right place? Hope you can help. I'd forward the message, but not sure how to make that work either.
Title: Re: Bugs and things to fix
Post by: Sunflower on May 01, 2017, 12:43:00 AM
Hi helpful people! I hope this is in the right place. I just had a message from Meran ni Cuill saying "Hey Roísín, I can't get to the next page. Got grabbed off to spam. Can you let someone know please?"

Which is what I am trying to do, but unsure if I'm in the right place? Hope you can help. I'd forward the message, but not sure how to make that work either.

Is Meran talking about the next page of this Forum, or of the comic?  If the latter, I'm afraid we can't help.  If the former, can you ask her what the spam looks like?  (Sorry to rope you into essentially the role of a police dispatcher...)
Title: Re: Bugs and things to fix
Post by: Róisín on May 01, 2017, 01:28:35 AM
I shall ask. I'm not sure.
Title: Re: Bugs and things to fix
Post by: P__ on May 01, 2017, 05:21:47 AM
There's also a message on the comic's page 712:
Quote from: Meran Ni Cuil
I'm not able to get page 713. I get grabbed off to a "prize page".
Has the comic been hacked???
Title: Re: Bugs and things to fix
Post by: Ana Nymus on June 05, 2017, 12:21:41 AM
It seems that there's a small problem with the thread page numbers that's recently arisen. Normally, if you want to jump to the middle of a thread with many posts (General discussion thread, for example), you can click on the ... in the numbering and it will expand to show you more numbers. Right now, the numbers aren't spaced properly; they look like this:

(http://i.imgur.com/Tc2Z50K.png)

In addition, I can't expand the list any further. So, I can't jump to page 100, for example. Maybe this happened when the previous/next page buttons were added? Whatever the case, it's not a huge bug, but I wanted to bring someone's attention to it regardless.
Title: Re: Bugs and things to fix
Post by: ButterflyWings on July 16, 2017, 03:24:50 PM
Issue:
I have received two reports so far (myself and one other user who cannot use the top right log in menu to log in).

Instead we have to go via the login link on the menu bar.

This one here:
https://cl.ly/273F121x2f38

Wish: Have users able to log in from the top right as well as from the login link in the menu.
Title: Re: Bugs and things to fix
Post by: Basse on July 16, 2017, 03:30:30 PM
Issue:
I have received two reports so far (myself and one other user who cannot use the top right log in menu to log in).

Instead we have to go via the login link on the menu bar.

This one here:
https://cl.ly/273F121x2f38

Wish: Have users able to log in from the top right as well as from the login link in the menu.
Had the same problem here as well.
Title: Re: Bugs and things to fix
Post by: P__ on July 16, 2017, 04:52:35 PM
had it once too a few days ago (when I cleared the cookies and had to reconnect... that'll teach me!)
Title: Re: Bugs and things to fix
Post by: thorny on July 17, 2017, 10:03:00 AM
See me and Junpaku in the thread below "login problems, instant time out".

Also, probably, Fimbulvarg, who told me about the workaround and has therefore presumably also seen the problem.
Title: Re: Bugs and things to fix
Post by: viola on July 17, 2017, 01:38:09 PM
I'm going to get in touch with Hushpiper (our server and head tech guru) and we will see if we can figure out what is going on with the login.
Title: Re: Bugs and things to fix
Post by: hushpiper on July 18, 2017, 02:19:22 PM
Login problem's fixed! As always, LMK if you're still seeing issues (here or in PM is fine).



Belatedly, regarding this thing:

...I didn't get notifications about 2 private messages from 10 April, and I saw them only today when decided to check the Forum. They weren't in Spam folder.

So, is there any chance to check and fix it?

...Both the forum and the first mail server are in Bluehost/Unifiedlayer's address space, so that looks OK, but I have to say that I'm a bit puzzled about the envelope sender ("From_") being 'pogopros@fast27.fastdomain.com' (while the "From:" header is '"The Stand Still, Stay Silent Fan-Forum" <webmaster@ssssforum.com>') ...

The fastdomain.com thing is the way that the webhost (which is technically Fastdomain rather than Bluehost--same company, same servers, but less crowded and a little more stable) handles PHP email. I believe there was a way to disguise that which we had going before the most recent migration, but there was trouble getting it to work post-migration, so this (which at least gets the email sent out properly) was the compromise. It's functional, but not pretty. If the weird sender address bugs people I can take another look.

About the main issue though, if it was just those two emails then it's likely to remain a mystery, for better or for worse. Unfortunately sometimes emails do just disappear, and there's so many factors that it can be hard to track down. If it's ongoing though, we definitely need to take a closer look.
Title: Re: Bugs and things to fix
Post by: Ragnarok on July 19, 2017, 10:20:14 AM
For some unknown reason, user signatures on mobile are shoved far to the right instead of under the user's post.
Title: Re: Bugs and things to fix
Post by: viola on July 20, 2017, 08:16:16 AM
For some unknown reason, user signatures on mobile are shoved far to the right instead of under the user's post.

It has something to do with the recent changes Eri made to the phone/tablet mode. I've let him know.
Title: Re: Bugs and things to fix
Post by: Unlos on August 02, 2017, 05:15:13 PM
Hi, I have a suggestion for auto-adjustments of image dimensions. As it is, the site adjusts to the height or width that is longest to amaximum of 800 px, and then sets the remaining dimension accordingly, like so:

[img height=800 width=475]Image[/just an example]

My phone (android with chrome browser) doesn't handle that too well, and I have to sidescroll to see the whole picture. When only one dimension is given, however, the phone manages to adjust the picture to fit the screen just fine.
So
[img width=475]image[/example] adjusts perfectly to the screen.

Would it be possible to set only one dimension when the board auto-adjusts images?
Title: Re: Bugs and things to fix
Post by: Unlos on August 20, 2017, 05:27:27 PM
Yay, the latest update makes everything pretty and centered again!

Buuut it makes scrolling through a thread on mobile a bit of a hassle- for almost every post I scroll past, the whole thread jumps back, just a little bit. It took me a little while to understand why the thread kept backtracking like that, but it seems to be because a users picture and info line gets bigger when you tap the top of their post?
Title: Re: Bugs and things to fix
Post by: Athena on August 20, 2017, 07:52:46 PM
Yay, the latest update makes everything pretty and centered again!

Buuut it makes scrolling through a thread on mobile a bit of a hassle- for almost every post I scroll past, the whole thread jumps back, just a little bit. It took me a little while to understand why the thread kept backtracking like that, but it seems to be because a users picture and info line gets bigger when you tap the top of their post?

Yes, Eri made it so that when you tap on a post on mobile it shows all hidden information; post count, rank, etc.

Overall a good idea, but I've been thinking; having it on one tap is a little irksome, it gets in the way when trying to open spoilers, for another example. Maybe if it did the same on a double tap, if possible, might be better?
Title: Re: Bugs and things to fix
Post by: P__ on August 21, 2017, 05:09:06 AM
agreed, that would be quite practical. Otherwise, having a "show info" button rather than the whole area would prevent most misclicks (I know I've inadvertently tapped on the top part most times I've used mobile :p )
Title: Re: Bugs and things to fix
Post by: Clayres on October 01, 2017, 02:40:11 PM
Bug report: this page probably shouldn't look like this:

(https://screenshots.firefoxusercontent.com/images/82805e87-29d9-4bdc-8c71-5bb54613cb64.png) (https://78.media.tumblr.com/457354846b0f7fd32497ab65ad464b9a/tumblr_ox5qfzGgyu1w2hmino1_1280.png)


Edit: Also, saving edits is impossible, clicking on the button does nothing (only on this particular page).
Title: Re: Bugs and things to fix
Post by: Ragnarok on October 01, 2017, 07:19:37 PM
I have the same problem, whether on laptop or mobile.
Title: Re: Bugs and things to fix
Post by: Solokov on October 01, 2017, 07:28:56 PM
I too am having transparency issues on page 111 of the SSSS'ona RP on both my laptop and on my tablet.

Issue also persists across Chrome and Internet Explorer so it doesn't seem to be a browser issue.
Title: Re: Bugs and things to fix
Post by: Lazy8 on October 26, 2017, 06:39:16 AM
I got this message just now when I tried to access the forum:

Access denied. Your IP address [**.**.**.**] is blacklisted. If you feel this is in error please contact your hosting providers abuse department.

I'm not sure what if anything the mods can do about this, and I eventually fixed it by disconnecting and reconnecting my VPN, but I still thought that somebody ought to know.
Title: Re: Bugs and things to fix
Post by: viola on October 26, 2017, 09:45:45 AM
I got this message just now when I tried to access the forum:

Access denied. Your IP address [**.**.**.**] is blacklisted. If you feel this is in error please contact your hosting providers abuse department.

I'm not sure what if anything the mods can do about this, and I eventually fixed it by disconnecting and reconnecting my VPN, but I still thought that somebody ought to know.

Could you PM me the blacklisted IP address? It's possible that you had one that was banned, we've had to ban some due to spam and abuse.
Title: Re: Bugs and things to fix
Post by: Lazy8 on October 26, 2017, 06:46:18 PM
...I knew I should've written that down! If it happens again I'll be sure to do that.
Title: Re: Bugs and things to fix
Post by: viola on February 07, 2018, 05:39:49 PM
Those of you who are signed in, can you see the personal board?
Title: Re: Bugs and things to fix
Post by: Lazy8 on February 07, 2018, 06:17:43 PM
Yes, I'm having no problem seeing it.
Title: Re: Bugs and things to fix
Post by: thorny on February 10, 2018, 10:52:17 PM
Yes, I can see it, and can read threads on it.
Title: Re: Bugs and things to fix
Post by: Sunflower on February 12, 2018, 04:05:36 AM
Yes, I can see it, and can read threads on it.

Ditto.  I saw Roisin's post there that another Forumite couldn't get the Personal board to work.  I wonder if that problem was caused by something in her own system, e.g. overactive virus protection. 
Title: Re: Bugs and things to fix
Post by: viola on February 12, 2018, 10:43:43 AM
I checked the title privileges and refreshed them, it should be working, Melu is it showing up for you now?
Title: Re: Bugs and things to fix
Post by: Mélusine on February 12, 2018, 02:27:31 PM
I checked the title privileges and refreshed them, it should be working, Melu is it showing up for you now?
Not working on my computer neither my phone. I begin to wonder if I have done something wrong *Doesn’t understand*
Title: Re: Bugs and things to fix
Post by: Sunflower on February 15, 2018, 02:14:37 AM
Not working on my computer neither my phone. I begin to wonder if I have done something wrong *Doesn’t understand*

Hmm, that's tricky.  You can post, so obviously you're logged in -- so it's not like login problems are keeping you out of the Personal section. 

Just to eliminate that possibility, would you mind logging out and then logging back in?
Title: Re: Bugs and things to fix
Post by: Mélusine on February 15, 2018, 07:19:38 AM
Just to eliminate that possibility, would you mind logging out and then logging back in?
Done without a change. I see all the child boards except this one.
There is no way à wrong manipulation of mine I wouldn’t have noticed could make it disappear ? :/
Title: Re: Bugs and things to fix
Post by: viola on February 15, 2018, 11:46:55 AM
Done without a change. I see all the child boards except this one.
There is no way à wrong manipulation of mine I wouldn’t have noticed could make it disappear ? :/

Maybe if you ignored it? But usually that is by topic. Can you get to the personal topics if you click direct links to them from the unread posts section? Maybe try clearing your cookies?

Title: Re: Bugs and things to fix
Post by: viola on February 15, 2018, 12:51:31 PM
I figured it out!

It was because of her promotion, when she moved to a new user group, that user group hadn't had its permissions properly set up. Róisin is in the 18+ group which allowed her to continue to see the personal board while Mélu couldn't. That's why it was so puzzling. I've fixed the post count user groups by having them all share from the same template rather than each having their own permissions since they all have the same permissions anyways. I've also added a few small things that should have been allowed anyways like deleting your own polls and a few other small things.
Title: Re: Bugs and things to fix
Post by: Mélusine on February 15, 2018, 02:25:28 PM
You’re the best Vi ! I was missing this access.
Title: Re: Bugs and things to fix
Post by: Keeper on July 16, 2018, 09:22:39 PM
Chrome just flagged the forum as "Not secure," citing its security certificate being out of date. Is that right? I'm sure the forum is still safe to use, but wanted to make sure you guys know.
Title: Re: Bugs and things to fix
Post by: Hrollo on July 16, 2018, 10:10:06 PM
Got a similar warning in firefox.
Title: Re: Bugs and things to fix
Post by: hushpiper on July 16, 2018, 10:18:19 PM
Chrome just flagged the forum as "Not secure," citing its security certificate being out of date. Is that right? I'm sure the forum is still safe to use, but wanted to make sure you guys know.

Got a similar warning in firefox.

Well that's annoying, given the cert's supposed to expire tomorrow and that's when I was going to replace it. I'll take care of it; meantime, yes, the forum's still safe to use. My apologies!
Title: Re: Bugs and things to fix
Post by: Athena on July 16, 2018, 11:27:25 PM
Thanks, hushpiper!
Title: Re: Bugs and things to fix
Post by: hushpiper on July 17, 2018, 01:28:53 AM
Should be fixed now! My apologies again y'all, the website host was being uncooperative.
Title: Re: Bugs and things to fix
Post by: thorny on July 17, 2018, 10:34:47 AM

-- I got that insecure-site warning from Firefox last night here (EDT USA), and decided instead of overriding it just to go to bed. as I suspected it would be fixed in the morning.

Seems OK now. Thanks for fixing it!
Title: Re: Bugs and things to fix
Post by: wavewright62 on July 17, 2018, 07:13:09 PM
Many thanks hushpiper!!
Title: Re: Bugs and things to fix
Post by: wavewright62 on August 15, 2018, 10:55:21 PM
Hi! It’s been a while since someone posted something in this tread...
I’m new to the forum and as I entered I found the map a cool idea!
But what a disappointment when I visited the map and it is blocked because it has a limit of 100 visits  :'( :'( :'(

Is there something to do to bring the map project alive again?

Cheers!

That's sad :-[
I could still access it with my editing link, but indeed the website says:(and that means 100 views ever, not per month/year or anything - making it useless for anything much more than a temporary and not-public use)
"Therefore, as of 1st April 2018, ZeeMaps will limit the number of views on free maps to 100. (Free maps means maps that are not owned by an active paid plan). When you reach 100 views, your map will ‘freeze’ and it can only be unfrozen by upgrading to a paid subscription plan."

Sadly, their cheapest non-free plan costs 20 dollars each month (or 200 a year), which is quite steep in my opinion. The alternative would be making a map on another website (either letting go of old markers and minnions, or importing them: it seems it's possible to export them from Zeemaps, though I didn't have the permissions)

Seems like a good idea. Eik must be able to export the map as an admin

I was not aware of the peril to the Minnion Map - but OTOH the vast majority of those markers are quite out-of-date.  Is this something that can be exported, or perhaps recreated iin a different capacity?

Title: Re: Bugs and things to fix
Post by: P__ on August 16, 2018, 05:32:38 AM
A very quick search yielded https://www.mapcustomizer.com which may be an option (or going to Google directly), but I don't know if it allows anyone to add dots on a map, or only its owner.
Title: Re: Bugs and things to fix
Post by: Kis on August 16, 2018, 08:26:29 AM
Try it, then
https://www.mapcustomizer.com/my-maps/SSSS%20Fandom/edit

Although there seems to be no option of importing data. I'll start searching for more websites like this in a few hours, maybe there is something better
Title: Re: Bugs and things to fix
Post by: Kis on August 16, 2018, 11:47:26 AM
There is something better - uMap. Can be edited by anyone with the link, easy to use, no need to create accounts. And we can import the old markers in csv format (but I agree with wavewright, maybe we don't actually need to import anything, just start anew)

Here's the link:
https://umap.geonue.com/en/map/anonymous-edit/971:wsGeX4pUtSmpfNRjq_6iE7qBZ_U
Title: Re: Bugs and things to fix
Post by: P__ on August 16, 2018, 03:52:59 PM
Try it, then
https://www.mapcustomizer.com/my-maps/SSSS%20Fandom/edit

Although there seems to be no option of importing data. I'll start searching for more websites like this in a few hours, maybe there is something better
asks me to log in, so it wouldn't do. (there's a "bulk entry" option, but it seems to require a text format).

Umap could be the perfect solution, I'll look at it some tomorrow :)
Title: Re: Bugs and things to fix
Post by: JoB on September 17, 2018, 02:02:46 PM
Cry for help from the comments section:

Quote
Hi, I'm sorry if this is the wrong place to post this, but I'm trying to register on the fan forum, and keep getting an error message. I looked all over the forum and can't find a way of messaging the admins, so I'm hoping someone here will be able to help.
-- Jody S (http://sssscomic.com/comic.php?page=968#comment-4100401051)
Title: Re: Bugs and things to fix
Post by: Gwenno on September 17, 2018, 03:37:35 PM
Cry for help from the comments section:
-- Jody S (http://sssscomic.com/comic.php?page=968#comment-4100401051)

Thanks for the update. I've replied to Jody and hopefully, we'll be able to get to the bottom of this soon :)
Title: Re: Bugs and things to fix
Post by: viola on September 18, 2018, 11:36:25 AM
Cry for help from the comments section:
-- Jody S (http://sssscomic.com/comic.php?page=968#comment-4100401051)

She should be able to log on now, I fiddled around with a few things. There is something wrong with our spambot blocker.
Title: Re: Bugs and things to fix
Post by: JodyS on September 18, 2018, 12:53:17 PM
w00t!  I'm in!
Title: Re: Bugs and things to fix
Post by: Sunflower on September 18, 2018, 03:03:38 PM
w00t!  I'm in!

That's great!  Thanks, Viola, and welcome, Jody! 

Title: Re: Bugs and things to fix
Post by: Gwenno on September 18, 2018, 04:10:36 PM
Nice to have you joining us Jody S, and good job on the fix Vi!
Title: Re: Bugs and things to fix
Post by: JoB on September 19, 2018, 11:09:12 AM
Random observation: When I use the search function to search for posts by myself with the keyword "revision", I get a list of six purported matches that actually do not contain the keyword, and the posts' content remains completely hidden in the search result.

Searching for my own posts that mention "kartoffelsalat" returns an empty list of matches (which is likely correct up to the moment I submit this post).

Searching my posts for "edition" displays many matches (including those with "expedition"), which is to say that a snippet of their content is shown, with the keyword highlighted.

... I suppose that the first result is not quite as it should be?
Title: Re: Bugs and things to fix
Post by: midwestmutt on October 03, 2018, 08:58:40 PM
I seemed to have accidentally deleted the reenactment topic when I meant to delete a post that was not working with attaching pictures. Can this be recovered or is it gone for good?
Title: Re: Bugs and things to fix
Post by: JoB on October 04, 2018, 05:20:57 AM
She should be able to log on now, I fiddled around with a few things. There is something wrong with our spambot blocker.
Is it possible that the symptom has resurfaced (http://sssscomic.com/comic.php?page=973#comment-4128058863) (with another user trying to register, of course)?
Title: Re: Bugs and things to fix
Post by: viola on October 04, 2018, 07:46:32 AM
I seemed to have accidentally deleted the reenactment topic when I meant to delete a post that was not working with attaching pictures. Can this be recovered or is it gone for good?

I will look into it today.

Is it possible that the symptom has resurfaced (http://sssscomic.com/comic.php?page=973#comment-4128058863) (with another user trying to register, of course)?

How many times in a row did they try and make an account? Usually if that happens and you F5 and try again it works. It thinks they're a bot.
Title: Re: Bugs and things to fix
Post by: P__ on October 05, 2018, 06:12:41 AM
I seemed to have accidentally deleted the reenactment topic when I meant to delete a post that was not working with attaching pictures. Can this be recovered or is it gone for good?
I suppose there's warning messages when deleting stuff. If this can be done, I recommend changing the *thread deletion* message so that it's stated very visibly everywhere that the whole thread will disappear. These problems are but one miss-click and one only-glancing-at-the-warning away
Title: Re: Bugs and things to fix
Post by: viola on October 07, 2018, 02:09:46 PM
I seemed to have accidentally deleted the reenactment topic when I meant to delete a post that was not working with attaching pictures. Can this be recovered or is it gone for good?

I can't find a way to get it back without reverting the site back to an earlier state. I'm sorry.
Title: Re: Bugs and things to fix
Post by: midwestmutt on October 15, 2018, 08:20:26 PM
Ok we'll just have to start over with reenactment 2.0
Title: Re: Bugs and things to fix
Post by: JoB on October 20, 2018, 03:45:36 AM
Another user-to-be (http://sssscomic.com/comic2.php?page=1#comment-4153771091) who cannot register, I'm afraid ...
Title: Re: Bugs and things to fix
Post by: Mebediel on October 20, 2018, 01:14:45 PM
Another user-to-be (http://sssscomic.com/comic2.php?page=1#comment-4153771091) who cannot register, I'm afraid ...
They're in now!
Title: Re: Bugs and things to fix
Post by: JoB on October 24, 2018, 07:27:48 AM
... I don't speak any of the cyrillic-written languages, but I do have a hunch that the antibot filter is a tad too user friendly (https://ssssforum.com/index.php?action=profile;area=showposts;u=1653) now ... :(
Title: Re: Bugs and things to fix
Post by: Ragnarok on October 25, 2018, 08:49:03 AM
... I don't speak any of the cyrillic-written languages, but I do have a hunch that the antibot filter is a tad too user friendly (https://ssssforum.com/index.php?action=profile;area=showposts;u=1653) now ... :(

A new one, JenniferLov, has popped up.
Title: Re: Bugs and things to fix
Post by: wavewright62 on October 25, 2018, 03:45:20 PM
... I don't speak any of the cyrillic-written languages, but I do have a hunch that the antibot filter is a tad too user friendly (https://ssssforum.com/index.php?action=profile;area=showposts;u=1653) now ... :(

There are a few brand-new Russian users in the ranks, some of whom are now banned for the last few rounds of spam, and some of whom have not yet posted anything. These have email addresses and usernames in a suspiciously similar format to the last two banned users. 
OTOH, Tumblr has some Russian blogs generating quality SSSS content, so Russian domains in and of themselves are not untrustworthy.  I'd love to see some of those works shared here.
So, new readers, do introduce yourselves over in the Introduction Thread, (https://ssssforum.com/index.php?topic=131.0) and then maybe share with us some ideas why you are so fond of these series before sharing the link 20 times?  That's how we roll around here.
Title: Re: Bugs and things to fix
Post by: P__ on October 26, 2018, 11:14:51 AM
Would preventing people with no posts from making new threads help solve the problem, or would it instead just spread it out to pre-existing threads that didn't ask for it, do you think?
Title: Re: Bugs and things to fix
Post by: JoB on October 26, 2018, 01:15:50 PM
Would preventing people with no posts from making new threads help solve the problem, or would it instead just spread it out to pre-existing threads that didn't ask for it, do you think?
I can think of an array of limits that would allow newcomer behavior but curb the sudden burst of link-laden posts from a spambot, but that's not very helpful unless the forum software supports such limits (or you want to roll your own code), I'm afraid. Having that said, it seems that SMF 2.x supports putting users into profiles with different permissions (https://wiki.simplemachines.org/smf/SMF2.0:Permissions#Post_Moderation) as well as settings so that users below some post count must do "verification" before posting, which seems to consist of randomly chosen knowledge questions (https://wiki.simplemachines.org/smf/SMF2.0:Security_and_Moderation#Anti-Spam) from a set that SMF would need the admin to provide ...
Title: Re: Bugs and things to fix
Post by: viola on October 27, 2018, 02:33:01 PM
I can think of an array of limits that would allow newcomer behavior but curb the sudden burst of link-laden posts from a spambot, but that's not very helpful unless the forum software supports such limits (or you want to roll your own code), I'm afraid. Having that said, it seems that SMF 2.x supports putting users into profiles with different permissions (https://wiki.simplemachines.org/smf/SMF2.0:Permissions#Post_Moderation) as well as settings so that users below some post count must do "verification" before posting, which seems to consist of randomly chosen knowledge questions (https://wiki.simplemachines.org/smf/SMF2.0:Security_and_Moderation#Anti-Spam) from a set that SMF would need the admin to provide ...

We've actually put a lot of this in place. I switched it out recently with a recaptcha but I don't think there is a way to stop it completely. We can keep adding restrictions but there are always going to be some that get through and we will just have to stop those ourselves when we see them. That is part of our job after all :)
Title: Re: Bugs and things to fix
Post by: JoB on November 26, 2018, 10:57:44 AM
Sorry to be the one who keeps dragging in somewhat-dead critters referring you to users' complaints in the comments section, but here (http://www.sssscomic.com/comic2.php?page=19#comment-4212646630) we have a case of "password lost and cannot make a new account" ...

Also:

Emails to this site's webmaster come to me, as well as to all the mods and admins, but we've already made the blood sacrifice on the Rune of Confidentiality we take confidentiality seriously.
Offhand, I don't see any menu or help that would direct (non-logged-in) people to try e-mail-ing in case of (login) problems, much less what address to use. Is that intentional?
Title: Re: Bugs and things to fix
Post by: viola on November 26, 2018, 11:06:03 AM
Sorry to be the one who keeps dragging in somewhat-dead critters referring you to users' complaints in the comments section, but here (http://www.sssscomic.com/comic2.php?page=19#comment-4212646630) we have a case of "password lost and cannot make a new account" ...

Also:
Offhand, I don't see any menu or help that would direct (non-logged-in) people to try e-mail-ing in case of (login) problems, much less what address to use. Is that intentional?

I'm on it.
Title: Re: Bugs and things to fix
Post by: JoB on December 01, 2018, 10:37:50 AM
Something new ... is it possible that Kis (https://ssssforum.com/index.php?action=profile;u=1450)' home IP has somehow gotten onto a (server side) blacklist (http://www.sssscomic.com/comic2.php?page=22#comment-4220494489)?
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 01, 2018, 03:34:11 PM
Something new ... is it possible that Kis (https://ssssforum.com/index.php?action=profile;u=1450)' home IP has somehow gotten onto a (server side) blacklist (http://www.sssscomic.com/comic2.php?page=22#comment-4220494489)?

Yes.  I found Kis' ban among the dozens of hits that have happened within just the last 24 hours, and removed it.  I don't know whether the ban will be reimposed if Kis tries again now, though, as I can't find a whitelist/always allow list?
Title: Re: Bugs and things to fix
Post by: viola on December 02, 2018, 11:27:37 PM
We added a bunch of stuff to combat the recent influx of russian IP spambots. I've changed some of it so Kis should be able to get access again.

Sorry for all the craziness with access lately. In the last few weeks we've had hundreds if not thousands of attemps to access the site by spambots. We're trying to figure out the most effective ways to prevent spam and sometimes it's a little too effective and prevents actual humans.
Title: Re: Bugs and things to fix
Post by: Kis on December 03, 2018, 06:10:00 AM
I'm free! Thank you very much!!
Title: Re: Bugs and things to fix
Post by: JoB on December 03, 2018, 11:32:31 AM
Sorry for all the craziness with access lately. In the last few weeks we've had hundreds if not thousands of attemps to access the site by spambots. We're trying to figure out the most effective ways to prevent spam and sometimes it's a little too effective and prevents actual humans.
I take it that fail2ban, or something acting in the same way but built into SMF, is already in action?

How about the registration page JavaScript-loading a web bug from a different site, and checking a la Port Knocking that the registering browser did that ... ?

[ponders use of client certs in the browser, or in OpenVPN connections]
[and then there are such things as site-toplc-specific CAPTCHAs ...
(http://www.seosmarty.com/wp-content/uploads/2009/05/captcha-7.jpg)(http://www.seosmarty.com/wp-content/uploads/2009/05/captcha-2.jpg)
]
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 03, 2018, 01:24:07 PM
I'm way too out of practice to approach the first, but the second was pretty easy once I stopped panicking and just looked at it. (Took longer than 30 seconds, though.)
For us it may be:
Complete the phrase:  Sigrun Eide is the __________ of the expedition.
1) most qualified captain
2) most best captain
3) man with a past
4) Mary Sue
Title: Re: Bugs and things to fix
Post by: viola on December 04, 2018, 10:08:08 AM
We used to have website specific questions but they weren't always working. I've downloaded a program that will check the new registrations against reported spam users from an online database.
Title: Re: Bugs and things to fix
Post by: Ragnarok on December 10, 2018, 10:38:21 AM
Can we get an indian flag ( :india: ) added to the list? Or something to indicate Hindi at the very least.
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 10, 2018, 06:15:55 PM
We've had more comments in Disqus about users not being able to create profiles.  I set up a test - sent an email from my work email (not heretofore connected with wavewright62 in any way) to webmaster@ , thinking that as a mod I would get a copy, but I didn't.  Because I don't necessarily want to bog down admins, I can't recommend that course of action to the general public on Disqus.
Next I tried logging out and attempting to create an independent profile, again using my work identity.  That registration failed - I immediately got an 'Error has occurred!' 
So far as I know, nothing about me, my ISP, or my IP address, should trigger the anti-spambot protocols - am I correct? 
Title: Re: Bugs and things to fix
Post by: viola on December 10, 2018, 11:30:58 PM
Just an update on my side of things: I am aware of the issue of people not being able to make accounts and I know there needs to be a fix. Unfortunately december is the worst month to work on it. I'm knee deep in papers and exams at the moment for uni and I'm not going to be able to sit down and work on the issue until at least christmas week. I'm really sorry for the delay, but I promise I will get to it.

Can we get an indian flag ( :india: ) added to the list? Or something to indicate Hindi at the very least.

Tadaaa! 
Title: Re: Bugs and things to fix
Post by: Unlos on December 21, 2018, 03:24:18 PM
Dilandu reports that he's suddenly banned from the forum, I'm guessing it's the antispam things that are a bit too effective again. Can anyone help him?
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 21, 2018, 08:01:55 PM
Dilandu reports that he's suddenly banned from the forum, I'm guessing it's the antispam things that are a bit too effective again. Can anyone help him?
Poor Dilandu, I can see him attempting to log in from all sorts of devices.  This is among the hundreds of continuing attempts by the Russian spambots to enter. (This is not hyperbole.  There were well over 800 hits since the evening of 10 Dec, at which point I stopped scrolling back.)  I identified several basic IP addresses, but they must switch them around, because a different crop have started attempts this week.
Title: Re: Bugs and things to fix
Post by: JoB on January 21, 2019, 02:15:04 AM
[Oh, look. It's the guy who keeps parading bad news around again. :P ]

Over in the comments (on page 42), Kis asked whether someone could unban him (again).
Title: Re: Bugs and things to fix
Post by: wavewright62 on January 21, 2019, 02:53:33 AM
I'm seeing what I can do for him.
Title: Re: Bugs and things to fix
Post by: viola on January 21, 2019, 10:26:30 AM
I removed one of the IP addresses that is similar to Kis's. Their email, hostname, and user names are not listed on the ban list, so I'm pretty certain it's not one of those.
Title: Re: Bugs and things to fix
Post by: hushpiper on October 12, 2019, 12:05:54 AM
Quick heads-up: I've removed the BotScout mod from our forum, as it was doing its job of keeping spam registrations away too well--by shutting down registrations entirely. I'm looking at options to potentially keep it around, but for the moment, just keep a close eye out for spammers.  ;)
Title: Re: Bugs and things to fix
Post by: Ragnarok on October 12, 2019, 09:59:53 AM
Quick heads-up: I've removed the BotScout mod from our forum, as it was doing its job of keeping spam registrations away too well--by shutting down registrations entirely. I'm looking at options to potentially keep it around, but for the moment, just keep a close eye out for spammers.  ;)

Found one!

Seriously though, good luck.
Title: Re: Bugs and things to fix
Post by: wavewright62 on October 12, 2019, 08:19:25 PM
I've put in bans on entire swathes of Ukrainian IP addresses, which has been working to repel dozens of hits daily, 10K+ over the past year.  This newest spammer had at least one of their IP addresses in the Ukraine (the other was for an individual from Vietnam), and an email address from Palau.
I try to scope new registrations for dodgy entities, ones where the IP addresses and hosts don't match each other, as well as email addresses from known spam sites.  I especially look for the new class where they put up a website that mashes together completely random phrases from medical journal websites, as a vehicle for generating spam email entities.  The Palau address was one of those.
I don't get to check every day, so I'm sorry I missed that one.
Thanks hushpiper for your help!
Title: Re: Bugs and things to fix
Post by: hushpiper on October 12, 2019, 10:03:40 PM
Well you know, there's more than one way to skin the spam cat--how about we try introducing some more friction into the signup process? I've turned on the option to require email verification for new signups. That should stop a huge portion of them, especially the ones whose email addresses don't exist in the first place.

It also probably wouldn't be hard to just block Ukraine's IP space wholesale, but that would cause issues for any Ukrainian members or prospective members, so I don't know how good an idea it is.

ETA: Email verification has downsides as well--like the possibility that the verification message might go to spam, although that doesn't seem to be an issue in gmail so far--but it's a common mitigation. Having people contact us by other means if they run into issues seems to be a decent workaround so far?
Title: Re: Bugs and things to fix
Post by: wavewright62 on October 13, 2019, 08:01:33 PM
The gobbledy-gook websites do exist, I suspect mostly as a domain for hosting bot email addresses.  The addresses would be legitimate, since they belong to a registered domain. Setting up a website often allows X number of free email addresses as part of the deal. 
I see one user awaiting email verification now, and I am curious to see the outcome.
The ban on Ukrainian IP is not universal - it is total for one particular mobile bandwidth provider, true, and partial for another provider.  So far, I have not heard of any bounced users being from the Ukraine, though, even from among our Russian Forumites.
The newest ban on a gobbledy-gook website has possibly yielded three thwarts within 24 hours, from what I can tell.  All of those were trying, as their first touch on the website, to access a thread left by the bot that got through, that has since been banned.  Apparently the bot registered another user *while I was instituting the ban* and it never got to post, poor baby.
Title: Re: Bugs and things to fix
Post by: Unlos on November 17, 2019, 03:32:03 PM
Do we have a possibility to set up control questions in the signup process? Super easy ones, but where you need to click the correct answer?
Title: Re: Bugs and things to fix
Post by: viola on November 18, 2019, 11:10:38 AM
The lovely Wyrd (Hush's other half) has joined the admin team and is working behind the scenes to outfit the forum with protection from spam bots. It will take a bit of time but we should have better security without making things difficult for users.
Title: Re: Bugs and things to fix
Post by: wyrdgrin on November 27, 2019, 02:56:43 AM
Do we have a possibility to set up control questions in the signup process? Super easy ones, but where you need to click the correct answer?
The lovely Wyrd (Hush's other half) has joined the admin team and is working behind the scenes to outfit the forum with protection from spam bots. It will take a bit of time but we should have better security without making things difficult for users.

Right now it's gathering site statistics and reviewing what the forum software is capable of and to make sure it can keep doing what it's doing.

For logging in for the future the initial goal that would affect users would be:

Email only login: using just your private email that you signed up with instead of your public facing user. Less softhacking attempts or spoofiing.

Captcha validation: There's a few heuristics with this but the idea is to use what's on the shelf for the software so it's futureproof.

Everything else should be in the background handling most of the heavy lifting.

With that being said due to holidays, time, pumpkin bread, and just life in general I'll work on this when I can. :)

Happy holidays!





Title: Re: Bugs and things to fix
Post by: wavewright62 on January 21, 2020, 04:38:11 PM
I am seeing stats for unusually high traffic:
Example:
37 Guests, 4 Users (0 Buddies)

Users active in past 15 minutes:
wavewright62, (3 others whose names are redacted)

Most Online Today: 848. Most Online Ever: 848 (Today at 15:30:09)

Now, I would love to think these new usage records that have been reset repeatedly since early December are due to resurgent interest in the Forum and SSSS in general, but the disjoint between the record online figures and the number of registrations/posts leads me to believe that there is something else going on.  I should note that I have not seen any hits from banned IPs in a time range any of the times I checked.
Can someone with more visibility into the traffic patterns please take a quick look to see what might be going on? 
Title: Re: Bugs and things to fix
Post by: viola on January 22, 2020, 01:56:37 PM
I wouldn't be too worried about it. It could be spiders (search bots), which show up when there are links to or from the forum with search sites. They're pretty harmless. I'll keep an eye on it though.
Title: Re: Bugs and things to fix
Post by: wavewright62 on January 22, 2020, 03:14:39 PM
Thankeeee
Title: Re: Bugs and things to fix
Post by: Solokov on January 29, 2020, 08:17:41 AM
vaanikapoor55555 is spamming the forum.
Title: Re: Bugs and things to fix
Post by: Gwenno on January 29, 2020, 09:50:18 AM
vaanikapoor55555 is spamming the forum.

Wowza, that was some intense spamming. I'll go clean that up a bit now. Yikes, been a while since we've had something quite that bad
Title: Re: Bugs and things to fix
Post by: wavewright62 on March 01, 2020, 03:18:25 PM
Our error logs are filling with deprecation errors (8192: Function create_function() is deprecated), but I found a possible fix?
https://www.simplemachines.org/community/index.php?topic=559573.0 (https://www.simplemachines.org/community/index.php?topic=559573.0)
Title: Re: Bugs and things to fix
Post by: viola on March 01, 2020, 06:15:04 PM
Our error logs are filling with deprecation errors (8192: Function create_function() is deprecated), but I found a possible fix?
https://www.simplemachines.org/community/index.php?topic=559573.0 (https://www.simplemachines.org/community/index.php?topic=559573.0)

The forum software was in need of an update, and I just fixed that so hopefully it helps.
Title: Re: Bugs and things to fix
Post by: Unlos on March 15, 2020, 06:18:35 AM
Uhm, I've been logged out of the forum on my phone for the last couple of days, possibly after the newest update since I don't check the forum as often as I used to.
While logged out, I found no login icon, the only visible option I found was the register button (which I tested but as expected it only lead to registering which did not work since I already have an account). Then I went to this thread to leave a note, but there was no reply button (I forgot to take a screenshot but if you need it I guess I could log out again). Trying to omit the reply button by clicking Violas name did however lead me straight to the login page, along with a note of "you need to be logged in to do this". So there's a back entrance to logging back in case any other users have trouble finding the login icon. 

I have Android 8.0.0, might be relevant.
Title: Re: Bugs and things to fix
Post by: JoB on March 20, 2020, 01:56:43 PM
When I try the "Report to moderator" link below (several of) the spam posts here (https://ssssforum.com/index.php?topic=1117.msg160033;topicseen#new), I get a page that says

"An Error Has Occurred!
The topic or board you are looking for appears to be either missing or off limits to you."

(Been a while, but I remember that the last time I used that link, I was taken to sort of a feedback page to state why I feel the post to be removal-worthy.)

Edit: Now I get that error just trying to open the thread. Guess the admins just happened to remove it while I still had it open?
Title: Re: Bugs and things to fix
Post by: wavewright62 on March 20, 2020, 04:47:58 PM
When I try the "Report to moderator" link below (several of) the spam posts here (https://ssssforum.com/index.php?topic=1117.msg160033;topicseen#new), I get a page that says

"An Error Has Occurred!
The topic or board you are looking for appears to be either missing or off limits to you."

(Been a while, but I remember that the last time I used that link, I was taken to sort of a feedback page to state why I feel the post to be removal-worthy.)

Edit: Now I get that error just trying to open the thread. Guess the admins just happened to remove it while I still had it open?

The latter occurred, admin nuked it before it got reported.  But, that doesn't answer why *you* couldn't report it.
Title: Re: Bugs and things to fix
Post by: viola on March 21, 2020, 12:48:38 AM
When I try the "Report to moderator" link below (several of) the spam posts here (https://ssssforum.com/index.php?topic=1117.msg160033;topicseen#new), I get a page that says

"An Error Has Occurred!
The topic or board you are looking for appears to be either missing or off limits to you."

(Been a while, but I remember that the last time I used that link, I was taken to sort of a feedback page to state why I feel the post to be removal-worthy.)

Edit: Now I get that error just trying to open the thread. Guess the admins just happened to remove it while I still had it open?

It's because I deleted the thread as you opened it. I think it was just bad timing, because now I get the same error message when I try to view the thread or the link you attached.
Title: Re: Bugs and things to fix
Post by: JoB on November 18, 2020, 05:05:10 AM
Hmmm, was there an attempt to auto-modify forum signatures lately? Just now I noticed that I needed to adapt the language flags in mine, but also that the image off to its right was missing. Turns out that my .sig was suddenly up to the 500 characters limit, cut off in the middle of the "[url=...]" preceding the "[img]...[/img][/url][/td][/tr][/table]".

(So I lost the image URL, but that's not a problem, as the jokes the images refer to are quite dated, anyway.)
Title: Re: Bugs and things to fix
Post by: viola on November 18, 2020, 10:27:11 PM
Hmmm, was there an attempt to auto-modify forum signatures lately? Just now I noticed that I needed to adapt the language flags in mine, but also that the image off to its right was missing. Turns out that my .sig was suddenly up to the 500 characters limit, cut off in the middle of the "[url=...]" preceding the "[img]...[/img][/url][/td][/tr][/table]".

(So I lost the image URL, but that's not a problem, as the jokes the images refer to are quite dated, anyway.)

Yes, the limit is a bit smaller now, but I only changed that this month. Sorry about the chaos. The image url, at least the one that used to hold up the ip address, I'm pretty sure had been broken for a while. I remember looking at it a few months ago and wondering if maybe the url moved.
Title: Re: Bugs and things to fix
Post by: JoB on November 22, 2020, 03:57:36 AM
The image url, at least the one that used to hold up the ip address, I'm pretty sure had been broken for a while. I remember looking at it a few months ago and wondering if maybe the url moved.
Yeah, seems that danasoft.com went incommunicado about mid-year ... time to tidy up my room sig some more, I guess ...
Spoiler: decisions, decisions ... • show

... I suppose that linking to wtfismyip.com, moanmyip.com etc. etc. instead would get me grounded? >:D
Title: Re: Bugs and things to fix
Post by: viola on November 23, 2020, 07:39:40 PM
Yeah, seems that danasoft.com went incommunicado about mid-year ... time to tidy up my room sig some more, I guess ...
Spoiler: decisions, decisions ... • show

... I suppose that linking to wtfismyip.com, moanmyip.com etc. etc. instead would get me grounded? >:D


Yes XD but also that could end up creating a lot of bot traffic here as well which we wouldn't want either :P
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 18, 2020, 11:30:58 PM
so can I center stuff
it should be a doddle
but it never seems to
:squirrelcookie: :squirrelcookie:
 
:squirrelcookie: :squirrelcookie:

I can't figure out why centering formatting works in messages, but not in posts.  Any ideas?  when I sent the above message to myself as a test, it worked fine.
People have been sending me stories for the Advent Calendar, and the centering formatting does not happen - instead the commands and their brackets appear.  It happens whether I cut and paste, or if I format freshly typed words or image tags.  For the calendar, the numeral banners are formatted as centered, and they appear, centered properly.  But, any images or text below them will not.

Edit: hey, it works in the quotes, too.  Here it is in the body of a post:
so can I center stuff
it should be a doddle
but it never seems to
:squirrelcookie: :squirrelcookie:
 
:squirrelcookie: :squirrelcookie:

Oh duck you.  NOW it doesn't happen.  A
Spoiler: we shall try it within spoilers • show

[center]so can I center stuff
it should be a doddle
but it never seems to
[/center]
 :squirrelcookie: :squirrelcookie:
 [center]:squirrelcookie: :squirrelcookie:[/center]


Okay, it happens within spoilers.  By design, the Advent Calendar uses spoilers.  Can this even be fixed?

Further edit: maybe not.  I found report of this glitch from January 2016.  Result then: no, it can't be fixed.  Okay.
Title: Re: Bugs and things to fix
Post by: JoB on December 19, 2020, 03:44:19 AM
Okay, it happens within spoilers.  By design, the Advent Calendar uses spoilers.  Can this even be fixed?
If the "Preview" function properly mirrors the actual "Post"ing, then the breakage happens only when the innermost [spoiler] has a title (i.e., is of the "[spoiler=yadda yadda]" format:

Spoiler: broken example • show

Spoiler: this title breaks it • show

[center]foo
 :squirrelcookie: bar
baz[/center]



Spoiler: works as intended • show

Spoiler: show

foo
 :squirrelcookie: bar
baz



OK, let's see what happens when I actually "Post" this ...
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 19, 2020, 04:02:01 AM
oooOhhhh...  XoX *skitters off to strip titles from relevant posts*  Thank you!
Title: Re: Bugs and things to fix
Post by: JoB on December 19, 2020, 04:31:00 AM
OK, let's see what happens when I actually "Post" this ...
OK, seems to be tinsel golden. ^-^ Lemme experiment some more ...

The center-in-titled-spoiler combo certainly yields interesting failure modes. I've seen one instance (that I cannot reproduce offhand anymore) where properly balanced tags yielded a working spoiler (with non-working centering inside), followed by "[/spoiler]", as if I had put in an extra closing tag ...

If you want to center everything inside a titled spoiler, it seems to be a sorta-acceptable workaround to put the [center] around the [spoiler] (it seems to only change the title, which is suddenly - but unsurprisingly - centered as well):
Spoiler: foo • show
bar

FWIW, all the "alignment" tags fail in that way, while the IMHO next-closest relatives (pre, sup, sub, tt) work:
Spoiler: foo • show

[left]bar[/left]
[center]baz[/center]
[right]org[/right]
1
one

2two
3three
4four


PSA: Do not use the "Toggle View" button while doing such experiments, it will royally hose the tags in the text you typed so far. >:(
Title: Re: Bugs and things to fix
Post by: JoB on December 19, 2020, 04:35:03 AM
The center-in-titled-spoiler combo certainly yields interesting failure modes. I've seen one instance (that I cannot reproduce offhand anymore) where properly balanced tags yielded a working spoiler (with non-working centering inside), followed by "[/spoiler]", as if I had put in an extra closing tag ...
Ah, this was how (extra tag - here, a [b] - around the [center]):
Spoiler: foo • show

[center]bar[/center]

[/spoiler]
Title: Re: Bugs and things to fix
Post by: JoB on December 19, 2020, 04:47:20 AM
P.S.: [table]s inside titled spoilers are totally broken, too:
Spoiler: show

lone table cell

Spoiler: now b0rken • show

[table]
[tr]
[td]lone table cell[/td]
[/tr]
[/table]
Title: Re: Bugs and things to fix
Post by: Jitter on December 19, 2020, 05:33:35 AM
Also the horizontal line breaks like that, I noticed in my Advent Calendar piece where there is just bracket hr bracket between the story and the notes. Computers are weird.
Title: Re: Bugs and things to fix
Post by: JoB on December 19, 2020, 07:43:44 AM
Oooookay. There's no [spoiler] tag in the baseline SMF installation, you have to add a mod for it, of which there currently are nine officially registered ones (https://custom.simplemachines.org/mods/index.php?action=search;basic_search=spoiler). It seems that ssssforum uses this one (https://custom.simplemachines.org/mods/index.php?mod=4166), because the "{params} section" works as documented there.

Now, a bit of magic ... :
Spoiler: this spoiler is broken • show

[left]left[/left]
[center]center[/center]
[right]right[/right]
[hr]
[table]
[tr]
[td]table[/td]
[/tr]
[/table]

Spoiler: this spoiler WORKS : show

left
center
right

table


Visible difference: Colon ":" instead of a bullet before the "show"/"hide" "link".
Source difference:
Code: [Select]
[spoiler quote=": title text "]instead of
Code: [Select]
[spoiler=title text]




Edit to add: ... I'm still curious what the "log" flag does. [...]
... OK, it doesn't work at all. Probably for the better. :3
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 19, 2020, 11:53:25 PM
Whoa
(http://i.imgur.com/ErsBGkX.png)
Research ftw, my good sir
Title: Re: Bugs and things to fix
Post by: Mirasol on January 21, 2021, 10:58:10 AM
Did I get this right that this is the right place to report website-problems?
Lately I´ve been continuously getting a bug where the little red "new"-sign on threads where I haven´t read some messages yet just disappears, without me having clicked on the thread. Usually after I clicked on one, all the other ones or at least the one directly below it are gone. They reappear most of the time if I completely go back to the home-page and come back, but then it happens all over again. Is someone else running into this issue too?
It´s really not that big of a problem, just kind of annoying sometimes.
Title: Re: Bugs and things to fix
Post by: wavewright62 on January 21, 2021, 02:31:28 PM
I've seen that happen too, but I always thought it was the difference between 'unread since last visit' and 'replies in threads I'm following', because I will often pop in without interacting.  I just thought I was losing the plot a bit (I admit that this possibility is not off the table, but it might be just on this issue). 
Thanks for pointing it out.  More experienced minds may know.
Title: Re: Bugs and things to fix
Post by: viola on January 21, 2021, 06:15:56 PM
Does it make a difference if you refresh the page? Sometimes if you hit the back button the site doesn't log that you've read a message.
Title: Re: Bugs and things to fix
Post by: wavewright62 on January 21, 2021, 11:30:21 PM
I haven't observed - although in this case it was that the site registered 'Read' when it wasn't?
Title: Re: Bugs and things to fix
Post by: Mirasol on January 22, 2021, 02:05:23 PM
Does it make a difference if you refresh the page? Sometimes if you hit the back button the site doesn't log that you've read a message.

Like Wave said, it´s kind of the opposite problem. It logs messages as read that I haven´t read yet. I usually refresh the page every time when I go back to a board, so it´s more safe to say that it only happens when I refresh it.
Title: Re: Bugs and things to fix
Post by: Tarnagh on March 28, 2021, 09:20:23 PM
Um. Apologies if this isn't the proper thread to ask this but I'm really not sure where else to put it. This isn't really a bug/thing to fix (nor is it an "improvement" so far as I can tell) but ...

Is there a way to make "night mode" permanent, rather than toggling it every time I return to the site?
Title: Re: Bugs and things to fix
Post by: viola on March 28, 2021, 09:31:07 PM
Um. Apologies if this isn't the proper thread to ask this but I'm really not sure where else to put it. This isn't really a bug/thing to fix (nor is it an "improvement" so far as I can tell) but ...

Is there a way to make "night mode" permanent, rather than toggling it every time I return to the site?

It depends on your cookies, it should stay on if you're using the same device and you have cookies on. If you're switching between devices or clearing your cache or using different browsers it will revert to normal.
Title: Re: Bugs and things to fix
Post by: Tarnagh on March 28, 2021, 09:58:54 PM
It depends on your cookies, it should stay on if you're using the same device and you have cookies on. If you're switching between devices or clearing your cache or using different browsers it will revert to normal.
Hrm. I only have a PC so it's this same device every time. Cookies should be on. Unless the squirrel cookies are staging an uprising. ;) I'll poke it a little more. I'm sure it's something I'm doing wrong.

ETA: Figured it out, I guess. There's a quirk in the Universe that says if I comment/complain about something, it will fix itself. This seems to be the case once again because now dark mode is staying on! LOL
Title: Re: Bugs and things to fix
Post by: wavewright62 on March 29, 2021, 01:21:21 AM
Hrm. I only have a PC so it's this same device every time. Cookies should be on. Unless the squirrel cookies are staging an uprising. ;) I'll poke it a little more. I'm sure it's something I'm doing wrong.

ETA: Figured it out, I guess. There's a quirk in the Universe that says if I comment/complain about something, it will fix itself. This seems to be the case once again because now dark mode is staying on! LOL

(https://i.imgur.com/S9L8TRx.png)
Calling a tech always works!
Title: Re: Bugs and things to fix
Post by: Jitter on March 29, 2021, 12:38:28 PM
Tarnagh, that’s offically known as the Demo Effect. Sometimes it materializes by causing a malfunction when you are about to demo something. But even more prevalent occurrence is things working when you are trying to show someone that it doesn’t.
Title: Re: Bugs and things to fix
Post by: Tarnagh on March 29, 2021, 08:07:48 PM
Tarnagh, that’s offically known as the Demo Effect. Sometimes it materializes by causing a malfunction when you are about to demo something. But even more prevalent occurrence is things working when you are trying to show someone that it doesn’t.
If it's any consolation, it's not working properly anyhow. I'm noticing that once I've set it for night mode, it works fine until I close the browser ... which is why I thought it was fixed before.

I just have to reset it every time I open the browser again. Ah, well. I can live with it. :)
Title: Re: Bugs and things to fix
Post by: viola on March 29, 2021, 10:07:13 PM
If it's any consolation, it's not working properly anyhow. I'm noticing that once I've set it for night mode, it works fine until I close the browser ... which is why I thought it was fixed before.

I just have to reset it every time I open the browser again. Ah, well. I can live with it. :)

There is one more thing you can try. If you go to profile: modify profile: look and layout, the first option says current theme, and you can click change and there are a few options you can choose from. That should put night mode as your preference and then it would remember it every time you log in.

Unfortunately there are a few wonky theme things that need to be fixed, but will have to wait until the next version of SMF is released, and it's still in beta mode for the time being.
Title: Re: Bugs and things to fix
Post by: JoB on May 10, 2021, 03:26:15 AM
Two minor things:
Title: Re: Bugs and things to fix
Post by: viola on May 10, 2021, 09:05:33 AM
Two minor things:
  • The User Help Page (https://ssssforum.com/index.php?action=help) still tells us to insert flags with the country name,, e.g., ":germany:" (→ :germany:), rather than the two-letter code, ":de:" (→ :de:).
  • A number of links in the pinned "Important Information" thread (https://ssssforum.com/index.php?topic=416.msg17211#msg17211) are broken because they're still using the forum's old hostname "ssssforum.pcriot.com". (I suppose that that's not actually limited to that one HowTo thread, either.)

Thanks for letting us know!

The help page is incredibly frustrating to update becuase it's hard coded into the site and the only way to change it is by updating the code. I have a number of things I need to fix on it, but it's on the list of things to do during the reorganization.
Title: Re: Bugs and things to fix
Post by: JoB on May 11, 2021, 02:28:42 AM
The help page is incredibly frustrating to update becuase it's hard coded into the site and the only way to change it is by updating the code.
... change the menu bar instead and have the "Help" entry point to a topic/post for easier editing, then ... ? ;)

(Speaking of the menu bar, I suppose that the link to www.hummingfluff.com doesn't match "City of Hunger" anymore, either ...)

ETA: Of course, replacing the Help page with a plain posting will sink all hopes of ever again having it auto-adapt to a user's preferred language, but it seems that the account settings (https://ssssforum.com/index.php?action=profile;area=account) offer only English and Finnish, anyway ...
Title: Re: Bugs and things to fix
Post by: Annuil on May 11, 2021, 11:17:22 PM
Tarnagh, that’s offically known as the Demo Effect. Sometimes it materializes by causing a malfunction when you are about to demo something. But even more prevalent occurrence is things working when you are trying to show someone that it doesn’t.
Oh, goodness, my dad used to be a system administrator, he worked with servers for some company and he had tons and tons of stories of how people would call him and some of his colleagues about problems with their computers and the moment they called everything started working perfectly well!
He still has the power over some electronic devices. Most of the time it's enough for him to just come close to something that doesn't work and it forgets its problems and runs without any issues o_O O_o
And things not working when you want to show them to other people?.. I think that's the curse of humanity :'D We are doomed to fail every time we demo anything...
Title: Re: Bugs and things to fix
Post by: JoB on July 30, 2021, 12:14:18 PM
Please try to join the 18+ group (https://ssssforum.com/index.php?action=profile;area=groupmembership) without setting a birth date first. It seems to (now?) have worked for me, too ...

(On the page to enter your birth date (https://ssssforum.com/index.php?action=profile;area=forumprofile), did you notice the "Change profile" button to the lower right to actually submit your changes?)
1. I tried that, and I'm off limits.
2. I know you're being thorough... Yes, I used that button each and every time. And it never worked. The birthdate will not change.

ADDITIONAL: I followed the link in JoB's email and I'm in the Mature Group... but my birthdate hasn't been changed still.

Puzzling!
I can confirm that even if my profile settings page reports "Your profile has been updated successfully" in green, my birth date remains 0001-01-01 (instead of the test values I entered, e.g., 2001-11-11).

... probably quite good that people now can join the 18+ group without the background check. (Or did I really pass as a 2+-millennia-old when I tested the join/leave functionality? ;) )
Title: Re: Bugs and things to fix
Post by: viola on July 30, 2021, 06:45:57 PM
Membership to the 18+ group doesn't look at your birthday. There's currently no way to assign member roles based on birthdays. If you join and we find out you're lying you get kicked out. It's an honour system to keep us legally obsolved but like most websites you can fake it. There's not much we can do about that.

@Yastreb if you're having trouble joining still I can assign you to the group.
Title: Re: Bugs and things to fix
Post by: Yastreb on July 30, 2021, 09:57:12 PM
@Yastreb if you're having trouble joining still I can assign you to the group.

Thanx for the thought, but I made it there. The irony is that after some thought, I realised that the chapter I posted wouldn't be the proper first chapter in any event.
Title: Re: Bugs and things to fix
Post by: JoB on November 29, 2021, 07:58:14 AM
FYI (Róisín herself remains unfazed), it seems that she cannot see all the threads anymore, as the Birthdays one in particular is missing / gives her an error; see details in this post (https://ssssforum.com/index.php?topic=5.msg186510#msg186510) and the replies thereto.
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 29, 2021, 11:26:15 AM
FYI (Róisín herself remains unfazed), it seems that she cannot see all the threads anymore, as the Birthdays one in particular is missing / gives her an error; see details in this post (https://ssssforum.com/index.php?topic=5.msg186510#msg186510) and the replies thereto.

Alrighty. That sounds like it might be an issue with the roles (eg. the new fancy post count role she has) - I'll see about getting it fixed.
Title: Re: Bugs and things to fix
Post by: Róisín on November 29, 2021, 10:19:44 PM
Thank you thank you, whoever fixed this! It now seems to be working again. Yay!
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 30, 2021, 01:35:08 AM
Thank you thank you, whoever fixed this! It now seems to be working again. Yay!

I'm glad that my somewhat slap-dash fix actually worked!! Welcome back to the personal boards.
Title: Re: Bugs and things to fix
Post by: Róisín on November 30, 2021, 03:50:23 AM
Thank you again ! Glad to be back!
Title: Re: Bugs and things to fix
Post by: Mirasol on January 20, 2022, 11:00:43 AM
Hey there! :)

I seem to be getting a bug lately that the "Crying while laughing" emote, no matter whether I type the code out or I directly click on it, doesn´t show up in my messages anymore. Is this happening for anyone else? Here: :'D
Testing other emotes, the same seems to be happening with the "Cry" emote: :'( All others are fine as far as I can tell.
(I only tested the picture emotes, not the flags)
Title: Re: Bugs and things to fix
Post by: Jitter on January 20, 2022, 01:35:12 PM
They appear like the letters etc to me too.

 :'D 😂

Abov, the first is the Forum emote, the second one is from the Emoji keyboard on my iPad and looks like an emoji to me.
Title: Re: Bugs and things to fix
Post by: Keep Looking on January 20, 2022, 08:54:27 PM
That's really odd! It may be to do with the fact that I recently updated the forum's program (it's now running on SMF 2.0.19) - perhaps that means that it no longer has that emoji as part of its automatic catalog? However, we've got plenty of custom emojis and cry-laughing is a fairly common emoji so it would be odd if it specifically was suddenly unsupported. I'll take a look!
Title: Re: Bugs and things to fix
Post by: Keep Looking on January 20, 2022, 09:04:23 PM
It looks like the crylaugh emoji is still listed as part of the forum's list of emojis in the admin section. However, checking here both the crylaugh emoji and the normal crying emoji aren't working. We're currently using Alienine's Set of smileys. I'll keep investigating this!

 o_O :) <3 ;) :D ;D >:( :( :o O_o O_O 8) XoX :lalli: :? :tuuri: ::) :emil: :P :sigrun: :-[ :mikkel: :-X :reynir: :-\ :siv: :-* :torbjorn: :3 :onni: :V :trond: :'( :sparkle: ^-^ :kroner: >:D :hat: :)) :betterhat: :haw: :headbang: :'D :squirrelcookie: O:-)
Title: Re: Bugs and things to fix
Post by: MoreJoB on March 05, 2022, 03:33:52 PM
... anent the current problems in registering new accounts, I just registered this one with no discernible problems ... ?

(Firefox 97.0 on Fedora 35.)
Title: Re: Bugs and things to fix
Post by: Jitter on March 05, 2022, 05:37:03 PM
Thanks JoB! I asked my husband to try too, and he didn’t get any hiccups! So it seems to be fixed now!

No, More of JoB is not my husband, he deleted the account when we were satisfied it had been activated.
Title: Re: Bugs and things to fix
Post by: Keep Looking on March 06, 2022, 06:56:51 AM
Yes, Hushpiper managed to find the source of the problem, so three cheers to them!
Title: Re: Bugs and things to fix
Post by: Jitter on March 06, 2022, 07:04:10 AM
Yay Hushpiper! Thank you!
Title: Re: Bugs and things to fix
Post by: nuffe on March 09, 2022, 12:00:34 PM
Hello, testing again. Seems to work.
Title: Re: Bugs and things to fix
Post by: Jitter on March 09, 2022, 12:01:45 PM
Thank you love! You Helped!  :reynir:
Title: Re: Bugs and things to fix
Post by: JoB on April 18, 2022, 05:01:04 AM
Seeing "Book 4 kickstarter is live" and "Minna live-streams ...", I wonder whether the autorotating "News" box top right could use a little update ... 8)
Title: Re: Bugs and things to fix
Post by: Jitter on April 18, 2022, 06:45:38 AM
She does live-stream still. Just not SSSS content. But she’s open to questions if someone wants to ask (beware of the loose canon however).
Title: Re: Bugs and things to fix
Post by: Gwenno on April 19, 2022, 06:26:07 PM
Seeing "Book 4 kickstarter is live" and "Minna live-streams ...", I wonder whether the autorotating "News" box top right could use a little update ... 8)

Hahah, a fair observation  ;D The Kickstarter message has been removed! I also noticed that I forgot to update the Comic of the Month message for April, which has also been fixed  :)
Title: Re: Bugs and things to fix
Post by: JoB on May 02, 2022, 05:42:22 AM
Quick question: As of now, when we add to the Reaction Image Hoard (https://ssssforum.com/thingies/reactionimages.php), we're forced to select "Chapter" and "Characters" (as per SSSS adv1) tags for them. Would it be easy to at least make those optional?

Spoiler: SCNR • show

... to take this exchange totally out of context and have it at hand, should we ever see an argument between shipper(s) and (likely absent) author on this forum ... ;)

(https://i.postimg.cc/rs5rLnpb/Shipper-Vs-Author.png)[ (http://astralsoundscomic.com/comic/chapter-3-page-18/)
Title: Re: Bugs and things to fix
Post by: wavewright62 on May 02, 2022, 06:20:11 AM
I second that. I've been putting everything into the Prologue. I'm not even sure why chapters were considered necessary?
Title: Re: Bugs and things to fix
Post by: thegreyarea on May 02, 2022, 08:23:49 AM
Suggestion: If we cannot change the structure or make fields optional, can we at least rename the fields?

Instead of "prologue" we could have "None" or "non-SSSS", and then let prologue images remain there, or move them to chapter 1, that could be renamed "Chapter1+prologue".
Likewise, instead of "unknown characters" we could have "Others" or "non-SSSS".

Not a perfect solution, I know... but an improvement.
Title: Re: Bugs and things to fix
Post by: Keep Looking on May 03, 2022, 06:53:42 AM
I agree - the reaction image hoard does need some updating! I do not actually know how to edit the reaction image hoard, but I'll have a poke around and I can always ask one of the other admins (lovely folk like Hushpiper who don't always come online frequently anymore but who know how to fix things that I don't) if they know how to edit it.
Title: Re: Bugs and things to fix
Post by: wavewright62 on May 07, 2022, 04:04:26 AM
Wow, you can't see it, Keep?  Amazing. 

I've gotten the hang of adding images (including having a screenshot of the existing categories there to avoid duplication/redundancy). 
One thing I learnt the hard way and have yet to go back and fix: the size of the image at the time of uploading is the size it will be, even if you subsequently change its size at the source.

This may not be the place for it, but how I'd structure the Reaction Image search sidebar menu:

Character tag - the main 8 each get their own (Tuuri, Lalli, Emil, Sigrun, Onni, Mikkel, Reynir, and Kitty)
The Quartet
Prologue characters
Family members of the SSSS crew (arguably the Prologue characters can go in here too)
Supernatural beings / Trolls / Beasts
Other SSSS characters
Other Minna Sundberg
Other

Source - unspecified, or
SSSS Prologue
SSSS Adv. 1 & 2
Other Minna Sundberg
Other media

Then a comma-delimited keyword search (as it is now).  Maaaaybe also a box of 'Popular keywords' that contains a drop-down list of any keywords with more than x number of entries, such as cake, blep, Sleipnope, etc)

The 'other Minna Sundberg' leaves scope for ARtD, CoH, one-off art, LP, the newer comics, etc.

For the emotions, I would consider paring it down considerably and installing a drop-down list, with up to 5 choices per entry.  You really could bundle anger, upset, chagrin, distressed and offended under 'upset', or bundle nice, supportive, smiling, happy, joy, enthusiastic and excited (probably more) under 'positive' or 'happy'.  Then choose the image you think fits best.


Title: Re: Bugs and things to fix
Post by: Jitter on June 18, 2022, 08:52:34 AM
Is anyone else experiencing loads of ”this site is currenlty unavailable” with he Forum? I am, but I don’t know if it’s my end or the Forum’s, I haven’t had time to surf anywhere else.
Title: Re: Bugs and things to fix
Post by: dmeck7755 on June 18, 2022, 08:59:39 AM
Is anyone else experiencing loads of ”this site is currenlty unavailable” with he Forum? I am, but I don’t know if it’s my end or the Forum’s, I haven’t had time to surf anywhere else.
Yes.
I thought it was my VPN, but tried a few different networks and th same thing.  Today seems pretty good (so far)
Title: Re: Bugs and things to fix
Post by: tehta on June 18, 2022, 09:12:43 AM
Yes! Over here, I get the "unavailable" quite often, but sometimes the page still loads, right after. Also, when I tried to post my Forum prompt response, it took several tries for it to go through. (Lucky I had it in a doc rather than writing into a comment.) I think JoB mentioned one of his comments getting eaten, as well.
Title: Re: Bugs and things to fix
Post by: thegreyarea on June 18, 2022, 07:50:29 PM
I'm having it too, but also on several other sites. So it's probably a general problem.
(One can guess there's a lot of cyberwarfare going on these days, with widespread effects...)

EDIT: Meanwhile I watched carefully and it seems the Forum is particularly affected... :(
Title: Re: Bugs and things to fix
Post by: Keep Looking on June 18, 2022, 11:59:14 PM
My page has loaded just now, but just a few minutes ago it wasn't loading, yeah. I've just been blaming it on my own internet (it's a bit stormy right now, and that sometimes makes the internet go bad), but if it's affecting a lot of people then it'd be an issue with the sites themselves.

I have noticed that my ao3 and tumblr have been struggling to load sometimes, even when other sites are loading fine, but if it's affecting the forum particularly badly I can try and see what can be done about it.

(edit: in fact, it's acting up as I'm trying to post this comment)
Title: Re: Bugs and things to fix
Post by: Keep Looking on June 19, 2022, 12:10:29 AM
Also - I was quite busy with uni for the last few weeks and so dropped off on worrying about the reaction image hoard (since it's fairly low-priority), but it's semester break now so over the next few weeks I'll have a look and see what I can do to re-organise it - turns out I have to do that by going into the code of the site itself, which from prior experience is quite fiddly. But hopefully we'll have a better image hoard soon!
Title: Re: Bugs and things to fix
Post by: Keep Looking on June 20, 2022, 10:45:00 PM
Alrighty! I've talked to Hushpiper about the 'server unavailable' issues the forum's been having - it's an issue with the host of the site, so in order to resolve it, if it doesn't resolve otherwise, we may have to move the forum's hosting.

I've noticed today going on the forum that I haven't experienced any issues so far, so potentially the host may have resolved the issue themselves already. However, if you guys are still experiencing issues please let me know so that we can get this sorted.
Title: Re: Bugs and things to fix
Post by: thegreyarea on June 21, 2022, 01:23:22 AM
Hi Keep!
I had no issues for a while. Seems the host did it's homework! :)
Many thanks for Looking after it and for trying (together with our dear Wave) to make the reaction hoard better.
Title: Re: Bugs and things to fix
Post by: Keep Looking on August 04, 2022, 02:30:38 AM
Howdy folks!

Sorry for the long wait (I've had a weirdly large amount of stuff going on in my life, haha) but I've finally updated the reaction image hoard!
Title: Re: Bugs and things to fix
Post by: JoB on August 04, 2022, 06:52:56 AM
I've finally updated the reaction image hoard!
... is it just me (and my FF 103.0 on Linux), or has it become impossible to search for anything other than by hitting "Load all Images" and eyeballing the entire list?
Title: Re: Bugs and things to fix
Post by: Jitter on August 04, 2022, 07:08:08 AM
Yep, same with me. Something’s amiss.
Title: Re: Bugs and things to fix
Post by: Keep Looking on August 04, 2022, 10:27:59 AM
... is it just me (and my FF 103.0 on Linux), or has it become impossible to search for anything other than by hitting "Load all Images" and eyeballing the entire list?

Oh, no, that's not great. Yeah, that's not working on my one either. I must've bumped something in the editing process! I'll see what I can do to fix it over the weekend.
Title: Re: Bugs and things to fix
Post by: Keep Looking on August 07, 2022, 02:27:36 AM
Alrighty, the search function in the reaction image hoard should be working smoothly again!
Title: Re: Bugs and things to fix
Post by: JoB on August 07, 2022, 05:46:36 AM
Alrighty, the search function in the reaction image hoard should be working smoothly again!
... bar some metadata confusion, I'm afraid ...

Example:

(Both images correctly show up when searching for "Non SSSS characters" now, though.)
Title: Re: Bugs and things to fix
Post by: Keep Looking on August 07, 2022, 06:41:00 AM
... bar some metadata confusion, I'm afraid ...

Example:
  • Searching with "Filter for Chapter: Other Media" does not yield any matches.
  • Searching for the "AstralSounds" category and clicking the one match open shows "Chapter NaN", then clicking "Edit" does not show any "Chapter", but "Source" is already set to "Other Media".
  • The one match for "SwordInterval" listed "Chapter: Prolouge" [sic!], when I changed "Source" to "Other Media", it changed to "Chapter NaN", too.

(Both images correctly show up when searching for "Non SSSS characters" now, though.)

Ah, that's not great! I'll see if I can find the issue for that this week. I'm glad that the character tags are working, but there must be something that's not lined up quite right with the chapter/source tags.
Title: Re: Bugs and things to fix
Post by: JoB on December 05, 2022, 03:17:27 AM
I'm getting timeouts from the server quite frequently lately (like ~15m before now, i.e., 05-Dec 8 am UTC), am I just (repeatedly) picking the wrong time to try or ... ?
Title: Re: Bugs and things to fix
Post by: Keep Looking on December 06, 2022, 07:21:20 PM
I'm getting timeouts from the server quite frequently lately (like ~15m before now, i.e., 05-Dec 8 am UTC), am I just (repeatedly) picking the wrong time to try or ... ?

I've got no idea what's going on because I haven't changed anything on the forum recently, but you're not the only person experiencing this - I also couldn't load the forum 15 minutes ago as it kept timing out. It's probably an issue on the hosting end but if it keeps happening I'll see what can be done to address it.
Title: Re: Bugs and things to fix
Post by: Jitter on December 15, 2022, 10:39:42 AM
I can't find anywhere what is current Forum time, because I have my settings for my own timezone. I know it's somewhere, but where oh where?
Title: Re: Bugs and things to fix
Post by: thegreyarea on December 15, 2022, 02:20:41 PM
I can't find anywhere what is current Forum time, because I have my settings for my own timezone. I know it's somewhere, but where oh where?
Funny, I never knew that one could change the forum time... :)

To (try) to answer your question, the Forum time seems to be GMT-5, i.e. US Eastern Time zone (New York)

BTW I'm also getting time-outs quite often these days. I'd like to ask Keep to ask someone if there's any problem...
Title: Re: Bugs and things to fix
Post by: thorny on December 15, 2022, 02:30:26 PM
I couldn't get at the board either late last night (NYState, Eastern Standard Time) or this morning. This morning was a standard timeout message; last night I think I just got an entirely blank window or something like that -- I was sleepy and now can't remember.
Title: Re: Bugs and things to fix
Post by: lwise on December 15, 2022, 03:14:57 PM
I got a database error.
Title: Re: Bugs and things to fix
Post by: JoB on December 15, 2022, 04:12:33 PM
I can't find anywhere what is current Forum time
It's probably not what that page is meant for, but I do get told what the "current forum time" is here (https://ssssforum.com/index.php?action=profile;area=theme).

(I might be wrong, though; since the EU does its DST switching on other days than the US, the ability to set a constant offset from "forum time" isn't going to be error free, anyway, so I just leave it set to zero, and "forum time" and "my personal time" cannot be distinguished.)
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 15, 2022, 04:22:51 PM
On desktop, I can see the Forum time in the 'Hello wavewright62' box with the links to unread posts.
Title: Re: Bugs and things to fix
Post by: Keep Looking on December 16, 2022, 03:30:09 AM
Yeah - there was a database error yesterday - I was out during the morning but saw it when I got home in the afternoon and contacted Hushpiper about it (our back-end admin). Hushpiper was able to fix it and thinks that there was probably a flood of spam signups that crashed that part of the database.

Last time I asked Hushpiper about the timeouts (back in June when they were happening quite often) they said that it was probably an issue with fastdomain (the host of the forum). If people feel that the timeouts are getting really bad, I can potentially talk to Hushpiper about moving the forum to a different host or box, so keep me updated if you're finding it really disruptive.
Title: Re: Bugs and things to fix
Post by: JoB on December 16, 2022, 03:39:05 AM
On desktop, I can see the Forum time in the 'Hello wavewright62' box with the links to unread posts.
No, that's the personal time"zone" (actually a fixed offset) you have set in your profile (https://ssssforum.com/index.php?action=profile;area=theme).

I just set my offset to +6 for a test, now that page shows me "16-12-2022, 09:33:42" in the "Hello JoB" box but "Current forum time: 16-12-2022, 03:33:42" underneath the field where I enter my offset.
Title: Re: Bugs and things to fix
Post by: wavewright62 on December 16, 2022, 04:52:11 AM
No, that's the personal time"zone" (actually a fixed offset) you have set in your profile (https://ssssforum.com/index.php?action=profile;area=theme).

I just set my offset to +6 for a test, now that page shows me "16-12-2022, 09:33:42" in the "Hello JoB" box but "Current forum time: 16-12-2022, 03:33:42" underneath the field where I enter my offset.

Ah.
So, I never did that.
Therefore I assume I have the default, Forum time. (I do have a fair grip on local time time, what with the clock in the corner of the screen, and the 16-18 hour difference.)  In December, it becomes important that I know Forum time.
Title: Re: Bugs and things to fix
Post by: Jitter on December 16, 2022, 11:28:56 AM
I also know what the time is here now, but I want to see when previous posts have gone up :)

I knew it was somewhere in the bowels of the profile, but didn’t quite get onto the “look and feel” form. So thank you JoB!
Title: Re: Bugs and things to fix
Post by: JoB on December 16, 2022, 11:55:06 AM
I also know what the time is here now, but I want to see when previous posts have gone up :)
FWIW, test-changing my offset from the default "0" to "6" also changes the "Today at 11:28:56" displayed above your post to "Today at 17:28:56".

If only it were to accept proper timeZONES as the setting, rather than a simple (fixed) offset to whatever "forum time" is, it would be a really useful localization tool ...
(I know there's a unixoid OS underneath the forum, so there's a system clock running on (DST-less) UTC and a catalogue of timezone definitions that receives OS updates, available to all software that knows to make use of such features.)
Title: Re: Bugs and things to fix
Post by: Keep Looking on December 17, 2022, 06:02:54 AM
Do you want me to see if we can change the way that you can self-allocate what personal time it shows you (ie changing it into choosing a timezone from saying how offset you are from forum time which afaik is american east coast time)? It doesn't sound too impossible to do.

(I have to admit, though, that before now I didn't actually know that the personal time feature existed)
Title: Re: Bugs and things to fix
Post by: JoB on December 17, 2022, 08:59:05 AM
Do you want me to see if we can change the way that you can self-allocate what personal time it shows you (ie changing it into choosing a timezone from saying how offset you are from forum time which afaik is american east coast time)? It doesn't sound too impossible to do.
I would consider it a notable improvement of SMF, but not for myself, thanks. I log in straight to the Recent Unread Topics page (https://ssssforum.com/index.php?action=unread) to catch the news, and when I dig into the forum's past (and were concerned with the original posting timestamp in the first place ...), the important part rather is the date and not the exact time. 8) I'm just noting that if I wanted the timestamps to be properly given per my timezone, the differing DST rules between that and the forum time would prevent the "constant offset" mechanism from achieving that.

(... already / so far. Can't wait for the EU to abolish DST switching altogether.)

FWIW, we're running SMF 2.0.19, so we seem to be sorta caught in between existing mods (https://custom.simplemachines.org/index.php?action=mods) for 1.1.x (https://custom.simplemachines.org/index.php?mod=1504) and 2.1 (https://custom.simplemachines.org/index.php?mod=4297) ... :3
Title: Re: Bugs and things to fix
Post by: thorny on May 25, 2023, 09:27:44 AM
For at least a couple of hours yesterday (May 24th 2023) afternoon and evening (Eastern Daylight Time, New York State) all I could get when I tried to come to the forum (Firefox on an old Mac desktop) was:

Quote
Table './pogopros_ssss/smf_sessions' is marked as crashed and should be repaired

Other sites were working normally for me.

I presume it was repaired, whatever it is, as things seem normal now. But I don't see anything on the forum about it. Was it somehow just me, or was it a forum problem?

And also: is there a way I could have reported this for attention, given that I couldn't get at the boards to do it here?

Title: Re: Bugs and things to fix
Post by: Keep Looking on May 25, 2023, 10:26:43 AM
Yes, that was a problem with the forum - once I tried to check the forum and saw the issue, I contacted hushpiper (our backend admin) who was able to resolve it quite quickly. Sorry for neglecting to put a notice out - I've had a bit of a crazy day with some family stuff on but it would've been a good thing to do.

I do check the forum every day to see what's happening in case an issue like this comes up and I need to find a way to resolve it or contact someone who can (usually hushpiper). However, my email is keeplooking353@protonmail.com if you want a way to get in touch or alert me to things if you can't do so through the forum.
Title: Re: Bugs and things to fix
Post by: thorny on May 25, 2023, 02:44:03 PM
Thanks!

-- and I figured the lack of notice was probably due to mods being busy.  :)
Title: Re: Bugs and things to fix
Post by: thegreyarea on May 25, 2023, 07:26:52 PM
I had the same problem and the same message, thorny, and those were some loooong hours while the table got repaired.
(of course the Forum has to be standing over something. Nobody leaves a website on the ground, it's not hygienic)

Thankfully it's all good now. :)

Thanks Keep, and Hushpiper. You are great! Also I wrote down the contact email, just in case.
Title: Re: Bugs and things to fix
Post by: wavewright62 on May 26, 2023, 06:39:28 PM
Many thanks to Keep and hushpiper!
Title: Re: Bugs and things to fix
Post by: NightMareMage on November 04, 2023, 11:37:11 PM
I looked around and I think this is the best place for this but I am not 100% sure. Sorry if this is the wrong place for this.

So I came back after IDK how long and found that my access to the Mature Board was gone. When I click on it it says, "The topic or board you are looking for appears to be either missing or off limits to you."

I am not sure if it is down for others. I also thought that maybe my access was removed because I did not have my age in my profile, so I fixed that.

Sorry again if I should have taken this somewhere else on the forum, but this thread was the closest I could find for this issue.
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 05, 2023, 03:58:00 AM
Ohno! I'll have a look if there's anything up with your profile and if something's gone funky with the roles or the mature board (and get you access back of course). Thanks for letting me know!
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 05, 2023, 04:24:15 AM
Update after several minutes of poking things:
It appears that something has broken with the mature board and / or some of the forum membergroups because normal (non-admin) members do not seem to be able to access the mature board (clicking on it gets an error readout). The mature board definitely still exists because I can access it, and after some poking at membergroups I am still not sure what is going on, so this might take a while to resolve.

Would any of the mods be able to let me know if they're able to access the mature board?

I might take a while to fix this issue as I am honestly stumped as to what is going on (and have exams this week), but thank you for letting me know what's happening.
Title: Re: Bugs and things to fix
Post by: Jitter on November 05, 2023, 10:37:18 AM
Keep, I get the same error. Curious!
Title: Re: Bugs and things to fix
Post by: Jitter on November 05, 2023, 10:38:44 AM
It’s probably in the member groups rather than the boards because I get the same thing for the Politics board. Personal board does however work!
Title: Re: Bugs and things to fix
Post by: NightMareMage on November 09, 2023, 06:56:19 PM
Sorry to be a bother, but any word on the progress of fixing this?
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 10, 2023, 07:45:20 AM
I've had exams this week so I haven't been able to properly look at it, but my exams are done now so I'll be trying to fix it this weekend. Once I start whacking at it properly I'll keep you guys updated on how it's going.
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 11, 2023, 09:29:15 PM
Yay! I have fixed the mature content board - people should be able to access it now. I'll keep working at the politics board since I don't think that one is fixed yet.
Title: Re: Bugs and things to fix
Post by: Keep Looking on November 11, 2023, 09:36:10 PM
Update: I am fairly sure the politics board is working now - if it isn't working for you, please let me know!
Title: Re: Bugs and things to fix
Post by: thorny on November 11, 2023, 10:01:27 PM
They both seem to be working for me now.
Title: Re: Bugs and things to fix
Post by: NightMareMage on November 11, 2023, 10:37:03 PM
So it is. Thank you, thorny, for letting people know.

And thank you to whoever fixed it. If that person was not you Keep Looking , then thank you anyway as I know you were going to when you had time.
Title: Re: Bugs and things to fix
Post by: JoB on January 07, 2024, 05:30:02 AM
Is it (grudgingly) expected behavior that both a simple (https://ssssforum.com/index.php?action=search) and an advanced (https://ssssforum.com/index.php?action=search;advanced) forum search for, as an example, "karanteeni" finds the post where Wave repeated it (https://ssssforum.com/index.php?topic=6.msg197663#msg197663) (not an outright quote, mind) but not Groupoid's original one (https://ssssforum.com/index.php?topic=6.msg197653#msg197653)?
Title: Re: Bugs and things to fix
Post by: Keep Looking on January 07, 2024, 07:21:20 AM
That does not seem like it is meant to be happening. I can take a look and contact hushpiper about it if it's proving an issue for people
Title: Re: Bugs and things to fix
Post by: Keep Looking on January 07, 2024, 07:29:03 AM
Interestingly, if I search for words in Groupoid's post that Wave did NOT repeat (eg itsy-bitsy), Groupoid's post still comes up; however searches for the repeated words (eg. blinky) only show Wave's. The search order also seems completely out of wack - if I search a moderately common word such as "Lalli" the first result is from 2022, the next result from 2023 and the fourth result from 2017.

This seems like a fairly major issue with the search function in general, and one I am definitely not confident in my own abilities to solve. If people are finding this an issue I'm happy to contact Hushpiper and see if they can do anything.
Title: Re: Bugs and things to fix
Post by: wavewright62 on January 08, 2024, 02:44:21 AM
I tried a search for karanteeni as well before I posted, but didn't delve much into the lack of result (seeing as how I'd already used up my time re-reading two whole pages of Disqus comments).